Comindware Tracker Room for Improvement

Commindware is a bit complex and is difficult to understand. This is because everything we need to buy is here. We would like documentation that is helpful for setup and usage of the application. The Open API is great, but more could be done in my opinion. It lacks out-of-the-box integration with popular web services. We are expecting this change in the next build or release. View full review »

There are two key topics which could be improved in this product: * The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and general storyline/rational of the solution could be reviewed. * There are not many report templates to be used; the list of available templates could be improved and expanded. The solution should take advanced of advanced analytics to provide a rich and compelling set of dashboards with metrics and useful insights. View full review »

A mobile app will be a big plus. Also, more API integration with popular websites will be more helpful. View full review »

This solution lacks API integration with some popular websites. It would be helpful to have more documentation about setup and use. It might be possible to improve reporting. Creation of reports is ok, but templates for reporting would help a lot. Some improvement is needed for automated emails. View full review »

* There is no mobile app. * There are not very many report templates, and if there were more, it would really help. * There are no contextual menus. * Sometimes requires that we refresh the page and restart the order. * Mobile Browser View: The Responsive view needs some improvement. View full review »

The user interface can be changed to be responsive. Cost of the product can also be reduced. No other suggestions to incorporate. View full review »

The initial setup can be quite slow and finicky. I am still learning how to implement formulas for creating the 'rules' applicable. A walk-through video would be preferable however some one-click business application setups do assist with this in a wider range. View full review »