Commvault Implementation Team

Head of Information Technology Group at Ministry of Environmental Protection
We used a local Commvault partner, Fractal Dimension, to deploy everything. They also provided some courses on administrating it in our institution. They did everything from the beginning to the end. I have known Fractal Dimension for a very long time. We have worked with them on other projects here in the ministry. When we were looking for a backup solution they said, "Let's try Commvault." View full review »
Jean-Christophe Bettinelli
Data Retention & Backup Specialist at a tech services company with 51-200 employees
We used Professional Services from Commvault. We do not have really good partners or people in Switzerland to help us with the implementation, so Professional Services was the best way to go. Their people are trained and have experience. Our experience with Commvault's Professional Services during our deployment process was very good. All the people who came here to help us with the different projects and the implementation are really well-trained and well-experienced. You can really rely on these people. Based on their experience, they will tell you what to do and what not to do. It really helps to speed up the process and the project. View full review »
Brijesh Parikh
Senior Architect, Cloud Infrastructure at a tech vendor with 501-1,000 employees
We had assistance from the vendor, so they did assist with the setup. The system was completely new for some of my team members who had never worked with it before, so it did take them a lot of time to get familiar with it. Those administrators are able to manage the system very well now compared to what they were able to do in their first year when they had to frequently go back to the vendor and ask them, "How do we do this? How can we do that?" We worked directly with the vendor. The vendor's Professional Services team was able to assist us with the deployment. View full review »
Learn what your peers think about Commvault. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,850 professionals have used our research since 2012.
Datacenter Manager at a healthcare company with 5,001-10,000 employees
Since I had never used Commvault before, we had implementation support from Commvault. They walked me through it. They asked questions and I gave them answers and then they showed me what they were doing. What they showed me made sense. From there, the configuration started, which was mostly on my part. A lot of it was pretty straightforward. There are things that are difficult in a domain environment, things that take a little bit of configuration, such as setting up additional users and passwords for service accounts. But overall, it's a very streamlined process. View full review »
Mostafa Atrash
Sr. Enterprise Solutions Engineer at CMC
For the backup specifically, you have to implement the basic design with every client. It then depends on their needs, environment, and how we can make their life easier. Every time, we have to change something in order to give our customers the best experience. View full review »
Head of Virtualization and Backup Infrastructure at a healthcare company with 5,001-10,000 employees
The implementation took place with our resources, but we have also a contract, with a vendor and also with a technical partner. Two eyes see more than one! And if you have a problem, ussualy, you are part of it :) View full review »
Data Analyst at a tech services company with 501-1,000 employees
Because it was my second installation of Commvault, I did it mostly myself. After the installation, I had some questions about the initial configuration and they were resolved by Commvault's standard support. I opened an incident with Commvault and they helped me with this very quickly. View full review »
Syed FasihUr Rahman
Enterprise Solutions Architect at a tech services company with 51-200 employees
We normally handle the implementation of this solution for our customers. If we are having a problem, or the transition is not smooth, then we involve Commvault to assist with the implementation. I do not have direct experience working with the Commvault support, but I have heard that they are fair. View full review »
Michel Scheepers
Technical Consultant at a comms service provider with 10,001+ employees
We did it by ourselves. View full review »
Senior Technical Support Engineer at a tech services company with 11-50 employees
We had support from the local distributor. They were very friendly and they were cooperative and concerned with our requirements. They addressed them properly. Overall it was a good experience. And they provided us with the training after the deployment. We played with our environment for two to three months after the deployment, and then they gave us the training. That approach was better because we had an idea about what we were learning. We had questions when we went to the training so it was very good. View full review »
Thamer Salah
Senior Presales Consultant at OFFTEC International
We integrated it ourselves. View full review »
Director of Technology Infrastructure at a healthcare company with 10,001+ employees
Phase I of our implementation was the VMware platform. We hired a Commvault consultant who followed an approved architectural design. View full review »
Mehmet Erdogan
Data Storage and Protection Team Leader at a tech services company with 201-500 employees
We deployed this solution in-house, with our experience. We have a backup team of five people who are in charge of deployment and maintenance, although the team consists of three main people. They are backup administrators and backup experts. View full review »
Technical Consultant at a tech services company with 11-50 employees
The implementation should be done by a certified Commvault engineer to avoid issues in the future. View full review »
Learn what your peers think about Commvault. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,850 professionals have used our research since 2012.