Commvault Pros and Cons

Commvault Pros

Head of Information Technology Group at Ministry of Environmental Protection
The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.
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Systems Engineer at PAREXEL International Corporation
The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.
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Co-Founder at Kelyn Technologies Inc.
The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well.
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Learn what your peers think about Commvault. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
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BP
Senior Architect, Cloud Infrastructure at a tech vendor with 501-1,000 employees
It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed.
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Backup Engineer at a pharma/biotech company with 10,001+ employees
Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines.
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Datacenter Manager at a healthcare company with 5,001-10,000 employees
I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.
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JL
Sr. Network Analyst at a government with 5,001-10,000 employees
The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.
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Sr. Enterprise Solutions Engineer at CMC
The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area.
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User with 5,001-10,000 employees
The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment.
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AV
Data Analyst at a tech services company with 501-1,000 employees
The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms
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Commvault Cons

Head of Information Technology Group at Ministry of Environmental Protection
They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.
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Systems Engineer at PAREXEL International Corporation
Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected.
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Co-Founder at Kelyn Technologies Inc.
The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features.
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Learn what your peers think about Commvault. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.
BP
Senior Architect, Cloud Infrastructure at a tech vendor with 501-1,000 employees
It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy.
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Backup Engineer at a pharma/biotech company with 10,001+ employees
They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure.
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Datacenter Manager at a healthcare company with 5,001-10,000 employees
Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.
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JL
Sr. Network Analyst at a government with 5,001-10,000 employees
Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.
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Sr. Enterprise Solutions Engineer at CMC
I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect.
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User with 5,001-10,000 employees
What I need is deeper CLI documentation for both QCommand and SQL queries.
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AV
Data Analyst at a tech services company with 501-1,000 employees
There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.
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Learn what your peers think about Commvault. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
511,607 professionals have used our research since 2012.