Commvault Cloud Initial Setup
The initial deployment was straightforward, except for some network connectivity issues related to specific aspects of connectivity, e.g., bandwidth, latency, and routing. Thankfully, there were no significant problems with the tool itself.
Our strategy was to be able to connect globally, from our data centers to our cloud solution.
Our deployment involved six individuals: two working on AWS, two on-premises, and two at the disaster recovery site.
View full review »The deployment was of mixed complexity. The basic functions are straightforward, but the architectural aspects of laying everything out are more flexible, which has its pros and cons. On the one hand, this flexibility is a benefit, but on the other hand, it can lead to a learning curve from an architectural, deployment, and infrastructure standpoint. Once the infrastructure is in place, the rest is easy.
The number of people required for deployment depends on the size of the environment. We have five people on our team currently, one of whom is part-time. I and another team member have extremely deep experience and understanding of the architecture. We deployed and designed the architecture of our tape libraries, physical hardware, and so on. From that point on, four of us migrated 4,000 clients to Commvault Cloud in about six months.
View full review »MB
reviewer1544721
Support Engineer at a media company with 1,001-5,000 employees
The initial setup is not easy or difficult. It's moderate, or somewhere in the middle. I wouldn't describe the implementation as complex, however.
The deployment too more than expected, as the vendor involved was having some staffing issues. The engineers were changing and we had some technical requirements which we realized at a later stage.
Maintenance isn't required very often, however, we have to ensure it is up-to-date. We also have to ensure whenever anything changes, we have to properly add them to the Commvault - whether they are new servers or new clients. Whenever we change our backup library or the memory storage, we have to reconfigure things. In that regard, there is occasional maintenance, depending on our background changes.
We only need one person to manage the solution. It doesn't take a lot of staff. Typically, they are an administrator and they handle everything that needs to be done as it's required.
View full review »Buyer's Guide
Commvault Cloud
March 2024
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The initial deployment was moderate.
View full review »Implementation could be complex if you don't use some professional services to help. It's a big tool with a lot of features, and without some additional assistance with the installation, I'm not sure you'll get the full benefits out of it. Still, it's not an overwhelming engagement to undertake.
We brought in our value-added reseller, and their engineering team brought one person onsite for two to three weeks. He sat with us to teach us about the system. It was a much more complex protection method than we were used to, so they had to teach us about the Commvault methodology a little bit first. Then we had to pull large amounts of data—this was years ago, so the internet wasn't nearly as fast as it is today—and we were sending out hard drives, pulling back large amounts of data, and then doing incremental backups to catch up on the differences. It was interesting to tackle different locations with different approaches to get the data into the system, and then catch up after the fact. Our VAR helped with that significantly by planning it all out. We were fully off our old system in two to three months, so it was not a long ramp-up time.
Two people from our side were involved directly, my manager and me. My manager was mostly there to give business-related advice and do business decision-making. I was the admin, and we had one engineer from our VAR.
I was the day-to-day admin for about eight years, but I have now handed that over to one of my admins. He does most of the work under the guidance of our value-added reseller. If we're adding new features or functionality from Commvault, the reseller will guide us through it, but we do the work. That way, we make sure we're well-trained on it.
Our Commvault is a combination where we're primarily on-prem, but there is one service in the cloud that we use that will not allow on-prem data protection partners. We use Commvault Metallic for that one SaaS application.
Our environment for the backups is mostly centralized in one data center, and it's backing up about 40 locations. Our admin who works on Commvault spends about 10 percent of his time on it protecting about 1,200 laptops and 150 servers.
It's not difficult to maintain Commvault. When our admin needs to do an update, he might dedicate a half day to do so, because it's fairly easy to roll out updates to everything and monitor how that's going. It's very easy to maintain once everything is set the way you want it.
View full review »DR
DilipRamgopal
Storage Engineer at a wellness & fitness company with 5,001-10,000 employees
Its initial setup was straightforward. It didn't take much time.
After the planning is done, if all approvals are there for the budget and other things, the implementation takes at least two to three months. When the hardware is in place, the deployment of Commvault is not that difficult. Within a day, you can complete all Commvault configurations. It is quite easy to deploy. Only the hardware part consumes a lot of time in terms of approvals, budget, etc.
View full review »JH
reviewer1131192
IT Senior Systems Engineer at Southland Industries
It is a little complex at first when you need to choose the product design, features, and functions. Once you understand those, it is not difficult.
View full review »JD
Jeffrey Day
Systems Team Supervisor at State of Nevada
I did the first initial setup all by myself. I had it set up in about an hour and a half, then I was backing up a server in about an hour and 45 minutes. It was pretty easy. That was our proof of concept testing. I did that for about three or four months, then I blew it up, broke it, and reimplemented it.
When we started using this solution, it was seven months into its infancy. By the time we bought it, they had just hit their first year. It has definitely changed around making things a little easier, instead of having to go: here, here, here, here, and there. They have simplified things. They have created nice new little shortcuts.
The interface now is super easy. You can fumble around in there, then after awhile, you are like, "Okay. That is how this works."
The process of switching to Metallic was really easy. We actually ran Metallic backups during the MABS backup. In other words, we were actually backing up with those solutions as we migrated to Metallic. Of course, we had to age-off. The fact that we did not have to turn off the other backups so Metallic could do its backups made the implementation extremely easy. The cut over was easy.
We were able to run it in parallel with the other system. It didn't cause any issues. It tells me right there that it's not the same design. Because if it was the same design, then we would've had to turn off the other one which means that we would not get backups for two or three weeks while Metallic catches up. That is not always a good thing to do when you are talking about important systems. Because of Metallic's different way that it backs up, we were able to run it in parallel. The implementation was very simple. It wasn't like we had to go and pull the tablecloth out from underneath the glasses while they were still sitting on the table. It was extremely seamless because of the fact that their backups are done differently than the not-so-good solution we were going with.
View full review »CF
Clay Fosbrink
Computer Specialist at Centers for Disease Control and Prevention
The initial setup was a long time ago and I don't even know if I was involved in it. My lead engineer was involved in it. I was just an overseer at that point and just moving into that position.
But I do know there have been a lot of complexities in upgrades from one version to the next. Sometimes we skip a version and go from nine to 11, for example, and there is complexity in that, or there has been in the past.
View full review »NS
Nav
ICT Consultant at U.K. Local Government
The initial setup was easy.
View full review »KS
Kristian Smith
Manager, Technical Services & Support at Linamar
For us, the initial setup was complex because we were one of the first customers on this solution. However, we've reset it up a couple of times just as a demo for some of our subsidiaries, and the way the set works now is very straightforward, and very clean compared to what it was when we first got to it to 18 months to two years ago.
The configuration interface was fairly straightforward. Aside from the initial, "This is a product that we are building. You are a beta customer. You're one of our first few customers on the platform.", it was fairly straightforward. Now it's very point and click. It's very straightforward, very intuitive, and well automated.
The deployment took one week.
Our implementation strategy was to get it absorbing our email while we're still migrating users to Office 365 from our on-prem solutions. For us, it was a shotgun approach. I was adding more users to our office tenants than anybody had expected. When we were rolling out Commvault we were rolling out Office 365 at the same time, and it was overwhelming Microsoft at the same time. The implementation strategy was to try to run a slow controlled burn and cut people over as needed, but we managed to get Commvault set up. Then every day, myself and the team at Commvault, were checking to make sure that all the users we had just imported into Office 365 were imported into Commvault.
It wouldn't have been possible without the support team and the development team. The implementation that works now is very clean compared to what I went through. They made themselves so available to us when we were doing our implementation that the reason it took so long to implement was because they were waiting for me for the next step.
View full review »I rate the ease of setup a seven out of ten. New users may find the initial setup difficult.
View full review »DS
David SQUELBUT
Project Director at ANVOLE
The initial setup is very easy. It's quick and simple, and Metallic is already ready for use after two hours. It integrates well with Office 365 backup for Exchange roles, Teams, or SharePoint.
View full review »AM
Armando Carlos Monroy
Storage and Backups Manager at a tech services company with 1,001-5,000 employees
This product is very easy to set up. The reason is that we do everything. We implement, we operate, and we migrate. One of the reasons that we continue with Commvault is that we have spent a lot of time training people. This means that the people in the company can do everything without the need for third-party persons.
It takes between two and three hours to install a new console.
View full review »Initially, our Commvault was configured for a particular use case. After that, we had a detailed discussion in which they listened to our complete concerns and architecture. From that point, the deployment of HyperScale X was very fast and clean. So when they know the environment, the setup is very good.
For our 350 TB deployment, it took seven days to complete, including networking, installation, updating, and getting a full backup to run. QoS took another few days, making the total time about 10 to 12 days.
View full review »SH
reviewer2306727
KGS Hosting Architect at a energy/utilities company with 10,001+ employees
Our deployment model is hybrid. We have a small cloud, but it is largely on-prem. I have been involved in its deployment multiple times in both scenarios. It is straightforward.
In terms of maintenance, it requires standard patching updates or application updates. It does require that periodically.
View full review »The solution is easy to implement if you have a proper infrastructure and require two people to set up.
View full review »Setting up Commvault was straightforward. You set up the primary server first, then the media agents, disks, and agents for clients. Each of those steps is easy. It's like a "next, next, finish" Windows installer. You can deploy it in half a day in a smaller environment, and it's maybe one or two days for a large one.
Of course, it depends on the size of the agents and how many you need for your physical environment. If you have a rigid environment, it's effortless because you only define the vCenters or the Hyper-V management console, and that's it. You can take backups.
On the other hand, you must install all the agents if you have too many physical environments. Still, Commvault makes it easy because you can install everything from the user interface on the primary server. In total, we have five people, including me, managing Commvault and all our other storage solutions.
View full review »MA
Marlo Alexander
System Administrator at a transportation company with 51-200 employees
The initial setup is straightforward. It's 100 percent accurate on their website. From start to finish: 15 minutes and you're running your first backup.
My implementation strategy for this was for the 365, the OneDrive and the SharePoint components. When we brought it online, my goal was to target the 75 most used, customer-facing mailboxes. Within 15 minutes I was able to make sure the product was working and, by the end of that day, I had everyone applied. Compared to other products, that would have taken days.
If you have technical experience it will be straightforward. We walked through their installation script just to confirm I had everything done, because, given how new the product is, they wanted to test their help script. And it was spot-on. They had it perfect. I am fully confident that, even if a person doesn't have great technical knowledge, they would be able to help that person through it.
View full review »TT
reviewer1094850
CISO at a manufacturing company with 5,001-10,000 employees
It was originally on-premises. They have since come out with the cloud version, and we are migrating to it right now. It should be done by the fifteenth of March, which will make it a lot easier because before, I had to buy hardware and deploy assets across my environment. Having a cloud solution is a much better model for me.
The deployment for the cloud one has been good so far. It has been going fairly well. We are on-prem, and we are moving to the cloud. I do not know if it would be different if I was deploying the cloud only and I had never deployed it before. I would imagine it would be easier than what I did in the past with on-premise equipment. I was building servers and VMs and allocating those types of resources to run this environment.
View full review »JF
reviewer2293788
Senior Manager Information Security at a retailer with 10,001+ employees
We have a cloud management component of the tool, but all the hardware is physically deployed in different locations. We have appliances deployed to each location that run all the different VMs, and it looks like they're on those particular networks. The deployment will be a little bit of a heavy lift if we have a big distributed environment. We've just been using the products since we migrated from the on-premise appliance to the cloud-hosted one. We don't have to do any support or maintenance.
View full review »MH
reviewer1874277
Director of Information Technology at a construction company with 501-1,000 employees
We used Commvault Metallic's implementation services. There was an engineer on the phone with us and he walked us through the steps and everything worked as it should. It was very simple. The configuration is all done through a web browser; just point and click. The deployment took about an hour. All I had to do was get it up and running and show my team how to use it.
Our experience with the Commvault engineer was excellent.
There are four of us who use the solution, including me. The others are all system administrators. We haven't had to designate anyone for maintenance.
The initial setup is straightforward.
View full review »I rate Metallic nine out of 10 for ease of setup. Metallic set up the solution for me, but they walked me through the process. It seemed easy and took a few hours.
View full review »The solution is simple to set up. It is not complex.
It takes approximately two weeks to deploy the solution.
You simply download the .EXE file and start the installation.
We had one person that handled the setup. We had an engineer, myself, handle it.
View full review »WK
Will Knudsen
Network Engineer at Rosnet
After doing it, it's straightforward, but it does require a little bit of understanding. It's in the middle between straightforward and complex. We're still in deployment but the initial setup took about one month.
Our implementation strategy is to cover critical applications: Office 365, Windows 10, and both Windows and Linux servers.
I've ran into some issues, which has made the configuration interface for configuring the solution for data protection more complex, but overall, if the instructions work, it's very simple.
MM
MatthewMagbee
Datacenter Manager at a healthcare company with 5,001-10,000 employees
The setup is extremely easy. The first time I did it I was a little worried that I didn't do it properly because it was so easy. The overall configuration is a little bit more difficult, but that's roadmap-based configuration, so you have to think very far down the road when putting this together. You can't be thinking, "Oh, I only need this for a couple of months." It's a 10-year plan.
The setup itself took a couple of hours.
View full review »The initial setup is complex, and the step-by-step process isn't laid out in the documentation. It isn't very detailed. They don't show you how to set up a proxy server, so I spent a few weeks to figure it out. Once you set it up, it's easy to add another database and schedule a backup.
View full review »With a very large enterprise (hundreds of terabytes of data), you will need to take a little bit more time and make sure that you have the configuration correct, then go from there.
For small organizations, the initial setup is very simple. Out-of-the-box, you can set it up in 30 minutes or less.
View full review »SB
Sheron K Brown Sr.
Systems Engineer at PAREXEL International Corporation
To convert over to Commvault from NetBackup took us three days, and part of that was standing up the environment. With Commvault, it's easy to bring new data and new platforms in. It's simply a matter of clicking on the agent, installing it, and then going from there. The fact that it's agent-based made it a little bit easier to adapt to and back up multiple platforms and storage devices.
Generally, it takes about five hours to two days to drop an architected solution and start the implementation process. You need time for whatever issues may arise, so it could take three to five days to get Commvault up and running.
But to get started, it's just a matter of a few minutes. The fact that you can push out and do all your installs from Command Center is a good feature from Commvault. It's easy to get rolling and get started. To really get it fully leveraged takes some time.
Our company is in its fourth year with Commvault and we're just now getting to the tip of the iceberg with leveraging a lot of its features and the licensing that Commvault offers as a data warehouse.
Training-wise, there's a lot of information out there, a lot of free training. There are tutorials and a lot of YouTube videos and virtual classrooms. They encourage you to learn and leverage their data suite without paying for a lot of training.
View full review »If one has some kind of initial knowledge of any kind of backup solution like Veritas NetBackup, then it will be a little bit easy to implement the solution and then understand the architecture. But if you don't have the knowledge of any other solutions, then it would prove to be a learning curve of tasks related to implementation and administration or designing.
On a scale of one to ten, where one is difficult and ten is easy, I rate the initial setup a five.
Depending upon the solution, sometimes the deployment can be done within one day or within half a day, especially if you have a small setup. But if you have a big and complicated setup, it will take days to implement. It also depends on how complicated the infrastructure the customers have in their environments.
We have to definitely follow steps before we implement the solution. Before we implement any other agents or media agents, we have to implement ComCell, the main backup server, then the media agent, and then the client. This sequence has to be thorough. For updating any page or anything like that, we have to follow the same sequence, which includes the backup server, the media agent, and the client.
View full review »AI
reviewer1055571
Senior Systems Consultant | Virtualization at a tech services company with 51-200 employees
The initial configuration file can be a bit complex. A professional technician who is provided by the vendor should assist with setup. It would boost the solution's reputation to provide configuration, expansion, and upgrade services to customers.
View full review »AS
reviewer1002471
Assistant Manager of IT at a consumer goods company with 10,001+ employees
I was at the company when we first deployed Commvault. The overall deployment takes time because it depends on the users' availability. We can't take all the backups together also because we also have time constraints. It depends upon the user availability we have completed this activity. Our IT team has five members responsible for maintaining Commvault, so all five know how to work with Commvault. We also have different offices with varying levels of access, but they can't perform configuration changes,
View full review »MS
Modi Schwartz
VP Technologies at MindU
Most of the important things were straightforward. It was quite easy. It is a SaaS-based, web-based configuration. It is very simple and easy. You learn by some kind of runbook, step-by-step. That's it.
In a couple of hours, we finished 80% of it. Over the next couple of days, we did a couple of tunings.
We did a PoC at the beginning. We weren't sure that we were going to purchase it because we didn't have experience with this product before. So, it was a testing environment first. When the test environment went well, we just went into production. We went from PoC status into production status.
After we decided to move to production, we decided what would be our guiding rules for system backups, e.g., what would be the policy that we would have to decide internally. We had a small discussion about what we wanted to back up, what was the policy, who should do the management, and who should get the report. It was some type of late policy implementation after the product was already working in backups because we just moved from PoC to production immediately, which was easy enough.
The first backup is always long and takes a lot of time. After that, the daily incremental backup speed is quite fast.
View full review »The solution was easy for us to implement because we have been working with Commvault for many years, and we know what to do. The initial setup alone will that approximately two weeks. The longer portion is buying the hardware and setting it up.
I rate the initial setup of Commvault HyperScale X a three out of five.
View full review »MG
Munichandra Guduru
System Analyst at CtrlS Datacenters Ltd
In one of my older projects, deployment of Commvault was simple, but the current one is complex. It's a very big environment. It depends on the environment of the client and the requirements. If you have a shared mechanism and the customer has multiple firewalls at their end, it will be very difficult to integrate multiple customers into one CommCell. But if you have a single project and a dedicated customer in a single domain, it will be very easy.
View full review »The initial setup was complex. The setup was implemented in one day, but the fine-tuning took longer to work through.
It has three to four parts. The server is one, storage is another, and the agent is another. It's not just a simple thing you have installed in a machine and start to do backups. It is a very new product for us, so we needed installation support from a partner. We are not the IT guys. We are a manufacturing industry, and we have a little knowledge of everything but are not really part of each type of hardware and software. It required an expert who had already implemented elsewhere to help us.
View full review »MH
Marius Horja
Storage & Data Protection Transition Engineer at a manufacturing company with 10,001+ employees
The initial setup process is pretty complex. I was involved with the product from phase one. There are multiple points where you need to configure the product to have it functioning well in your environment. It's a complex product. There is a lot of stuff to set up from scratch to have things working as expected.
The time for deployment depends on how much infrastructure there is and on how many media agents and VSAs you need to deploy in the environment. For the first deployment we did in our environment, it took us two or three days to finish all the settings. But we were new to Commvault and we needed some time to understand it and to familiarize ourselves with all the options. Today, if we need to deploy a remote, on-prem site, where there is one media agent and one VSA, where the requirement is to back up a small or a medium site, the whole process can be done in a few hours. We work with Commvault's professional services to automate some of the deployment steps using Commvault's workflows.
Initially, we had about six petabytes of data that had to be migrated from one environment to another. It was pretty complicated because we had to disable the backup in one place and enable and configure the backup in another place. The process was also complicated because we had to look at the remaining space, how many workloads we needed to migrate, and how much had been migrated. We had to create procedures and train operations.
Commvault was new to everybody in our environment. Everybody had to become familiar with it and with the new processes and procedures. We had been using another technology for five years. Today, everybody in our operations, in our engineering, and our managers, is familiar with the product. Now, because we know the processes, everything moves much faster than it did in the past.
View full review »JH
reviewer1131192
IT Senior Systems Engineer at Southland Industries
The initial implementation has a moderate amount of difficulty. It's complex at times, however, it depends on what it is. Once you know it, it's not that complex to set up. Overall, it is easy to use. It's not that difficult.
Deployment is probably just a couple of hours. In that time, you can spin up the environment and then you can set it up and deploy it and get a backup.
While we have a lot of users on the solution, I am the main person who handles the maintenance.
View full review »VK
VladanKojanic
Project Manager - Business Consultant at Comtrade System Integration
For me, the initial setup was not so complicated, because I'm an IT guy. I understand what is needed. But if I look at it from the point of view of someone else, it's still not too complicated. The documentation is very well written and tells you what you need to do next. Of course, you need to know some rules about backups, but the installation is usually done by guys and girls who are in that field. A regular user will likely never install Commvault by him or herself. And even though I am not a technician and I am not a backup engineer, the setup was okay for me. I was able to understand what the system was asking and what I needed to do.
In terms of how long the deployment took, we tested it just to see if we could back up a part of our database. We have two networks. One is the primary, official, and public network, and the other has secret information. So we tested backing up both of them. Including testing, the deployment took around two months from zero to putting everything on. That also included deploying it on our system, connecting it with our storage, our databases, and installing it on some clients to see how the clients work.
Our implementation strategy for Commvault was very simple: Do it fast and secure all the information we need. We needed to back up everything we had. We just wanted to do it correctly, by the book, and to protect everything.
View full review »It is easy to configure the tool. I rate the ease of setup a nine out of ten. The on-prem version is better than the cloud version. In the future, as the technology grows, the cloud version will be better. Our customers trust the on-prem version. It takes one day to deploy the product.
View full review »DN
David Nahtigal
IT System Engineer at a real estate/law firm with 10,001+ employees
If we had to do the initial setup ourselves, it would be complex, of course, because we have a big infrastructure with different types of targets. But our partners helped and they managed to cover all the tests that we implemented at the start of the project. So, overall, the setup went really well. It took just a few days, maybe a week, to add our agents. After the initial configuration, it was really easy to roll out the solution to our entire infrastructure.
View full review »RJ
Robin John
Solution Architect at IT Solution
Deploying Metallic isn't complex. You only need to install the onboarding agent. It took approximately half an hour the first time. You have to download the agent package from the console itself and deploy it on the endpoint. You need to put in the login credentials. It will ask for the email ID and password.
View full review »SH
S Hossain
Backup IT Specialist at Padma Bank Limited
The initial setup is easy. Integrating the database and server for clients might be difficult. The deployment does not take much time. However, changing advanced features or integration may take some time. Once the software and backups are ready, it will take seven to ten days to complete. You may need more people involved in the deployment if you have many servers. A team of two to three people is usually sufficient, including a deployment engineer from Commvault and two to three executives on the client side. I rate the process a six or seven out of ten.
The initial setup is straightforward. There are basic steps to follow for the installation. That said, I do not handle the setup directly. From my team, I have not heard of any kinds of challenges. I'm not sure how long it takes to deploy the product.
View full review »The initial setup is simple.
View full review »HS
Heiner Schulte
Senior Administrator at Viega GmbH & Co. KG
The initial setup of Commvault HyperScale X was not complex, however, it was not easy either. It took two days to set up the appliances, which we completed with the assistance of a consultant.
View full review »It was pretty straightforward. It took one day to do the installation and put all policies. It was really quick. I did the installation, deployed the agents, and started using it for testing. After successful tests, we decided to go with the solution.
View full review »RS
Raju Sah
IT Executive at Surya Nepal Private Limited
The initial setup was easy. I would rate the ease of setup an eight out of ten. Currently, we are using the solution on-premises. We are also checking whether we can take backups on the cloud. It took us almost three to four months to deploy the product.
View full review »SM
reviewer1561173
Senior Associate at a tech vendor with 10,001+ employees
I would rate the ease of setting up HyperScale X as four out of five. It took around fifteen minutes to deploy.
View full review »MM
reviewer1881243
Especialista de respaldos at Engine Core
The initial setup was very simple. Due to the fact that each of the installation phases provides detailed information on the information required to configure or gives you the option to request help, it sends you to the official documentation page to follow up on the Wizard.
View full review »BR
Benjamin R Roper
Backup and Recovery Specialist at Parsons
The initial setup was straightforward. It was me that set it up. We got our plan configured on the website and I installed it for myself and for somebody else. It was pretty straightforward and pretty easy to configure. The instructions work well.
The interface was a simple webpage, which is something I like about it. It's something I'm used to and there wasn't much to add. You just add the endpoint into the policy and away it goes. You don't have to really configure it.
We enabled it with SAML, so it uses our Active Directory and automatic login, and that worked out pretty well. It's been a long time since I've dug into it and done it. I tried to add some other users and they just emailed me and said they couldn't get it to work. I'm not sure what they're doing. Somehow they went wrong and I'm not sure yet how.
Overall our initial deployment took about 10 to 15 minutes. It was quick. In terms of deployment and maintenance, I'm the sole person who is working with the solution.
We didn't have an implementation strategy. We were trying it out. I had a certain number of laptops that I knew that needed to be added to it. I went through and configured them to work with Metallic. It was a really quick, easy setup, and it just runs with no issues. It doesn't matter where the laptop is at, where it's connected.
View full review »FR
reviewer1253568
Director of Technology Infrastructure at a healthcare company with 10,001+ employees
The initial setup was straightforward but that was primarily because of all the planning and a clear architecture design. We were able to run production backups in two weeks
View full review »MD
Marditsa Daremas
Services Manager at MTI Systems
Setting up Commvault was somewhat complex for the implementations we did. A lot of preparation went into setting up the hardware that would support CommVault and also the network. In total, it took us about three working days.
View full review »BS
Buddika Sandaruwan
Senior System Engineer at V S Information Systems
Initially, it was complex for us to understand things. They gave us training, and since then, we have been using it easily. Now, it is very easy to understand.
View full review »JG
Javier_Gonzalez
Data Center Shared Services at a university with 5,001-10,000 employees
The initial setup was not complex for me. If you know the tool it's not complex. It could be a little complex for newer people because there are a lot of features. For a beginner, it's really not the best tool. It's not a tool for small business, it's more for medium and big companies.
We deployed Commvault, in this company, about four years ago, so I don't recall exactly how long it took. I think we needed three weekends to deploy and move all the data.
In terms of an implementation strategy, we have a team that takes care of backups. We first planned the whole architecture, what we wanted. Then we voted on the pros and cons of the architecture elements and decided where we were going with it.
In addition to help from Commvault, we had an external analyst from a third-party who helped us with the initial deployment. Our experience with them was very good. I really appreciated it.
Internally, there are two of us in the organization who share the backup roles.
View full review »The installation is complex.
View full review »RS
reviewer2214615
IT Manager at a comms service provider with 501-1,000 employees
Some configurations could have been simpler, and the recommendations could have been more precise in allowing only certain users to be included in the backup scope. We could use group membership. Based on the user's group membership, they would be included in the backup scope. It's pretty simple, so if a user belongs to Group A, they will be included in the backup scope, and if not, then they won't be.
The deployment took two days, and one engineer was required for it. If you refer to maintenance as the procedures to test the restore and the options or directions, there's something else.
DM
reviewer1518231
Disaster Recovery Coordinator at a university with 5,001-10,000 employees
The initial setup was complex only due to the VAR we used. That we have since moved all away from.
The deployment ended up taking a year and we called in Commvault to actually finish the deployment. We contracted directly with Commvault and got rid of that VAR. Once they were involved, it took less than a week. They really helped speed up the process.
We only need one engineers and maybe two admins to handle maintenance.
View full review »MH
MohamedHussein
International Investment Agreements Specialist at GAFI
The solution's initial setup was complex. Our team contacted the vendor for assistance. They logged in remotely with us and solved the issue.
View full review »SA
reviewer1439151
Project Consultant at a computer software company with 501-1,000 employees
The initial setup is straightforward because I know the product rather well. I can say that customers who see it or sometimes migrate from another product to Commvault find it difficult. For example, you need to have a CommServe server with a database. The database could be on another server or virtual machine. Then, you will need to have media agents.
View full review »LP
reviewer1437054
Senior Analyst at a manufacturing company with 1,001-5,000 employees
Installing Commvault is straightforward. It's a "next, next, finish" installer. For deployment, we had help from a third party who had experience with Commvault, so it was pretty easy to configure all those things.
Altogether, it took four or five days. We had to do some fine-tuning. It was a new product for us, so we had to learn how to use it too. The installation itself only took a day and a half. We spent the rest of the time learning tips and tricks and all that stuff. For management, we work with a third-party partner in India called Infosys. We also have a team of three people here in Europe supervising it.
View full review »MS
Michel Scheepers
Technical Consultant at a comms service provider with 10,001+ employees
The setup of Commvault was complex but that's related to our environment. As an MSP we have very high security guidelines, so that made it hard. But that's not related to Commvault, it's related to our security environment.
Our deployment took almost a year. We had to make sure our design was good before we did anything. Most time of the implementation time was in the design phase. The actual building-up of the solution was quite fast. We were done in a month, starting from scratch.
For deployment and maintenance we need four to five people who are backup system admins.
View full review »VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
The on-premise solution is a lengthy one to configure. We can deploy the solution in three to four clicks, though. The product is purely cloud-based.
View full review »JG
John Gagliano
Aviation Attorney at Gagliano Law Offices
The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier. But considering that I needed the additional support, Metallic was phenomenally responsive and I give them the highest marks possible for their responsiveness and support.
It was configured through Azure. That was hands-on on my part. It was simple to understand. But even though I followed the instructions, I wound up doing a screen share with tech support that uncovered some additional items that the instructions did not cover. That was the source of the initial problem. But tech support and customer support helped me overcome those efficiently and they were really responsive and helpful.
I knew the setup would take a little bit of time and I set the time aside. When it didn't work and the backup wasn't occurring or was having trouble, I got in touch with customer support and technical support and they provided assistance. And then I would get busy and not be able to respond to them for some time, and then they would get back with me. The plan was to sit down and have it all done but it didn't work out that way. It took a little bit longer than planned, but that was not Metallic's fault.
I got everything installed, but I didn't have any backups accomplished till after the free trial expired. But again, that was not Metallic's fault.
View full review »FH
Filip Hasa
Backup Engineer at a pharma/biotech company with 10,001+ employees
The initial setup was really easy for me because I already had experience with NetBackup and TSM. It wasn't difficult for me to understand Commvault's logic. But, in my opinion, it's very easy to understand because the logic involved is minimal yet it offers a lot of configurable options. Because the process for the installation of agents, such as for databases and applications, is fully automated, you don't need to touch the application at all. That is one of the main reasons I prefer Commvault over other tools, where you always need to touch the client.
A basic implementation of Commvault depends on the size of the company. Installation of the server takes a couple of hours, but that is the same as with other backup tools. But the installation of it on clients and their configurations will take days if you don't want to customize it because Commvault comes with pre-defined groups. The process will take a number of days for a small company.
In terms of staff for deployment and maintenance, it could be just one person involved, depending on the roles of the people in the company. This person has to be able to do a lot of things, so it depends on whether he has these responsibilities and the capabilities.
We have about 100 users of the solution because we have a lot of operations.
View full review »The initial deployment was straightforward. The only complex part was seeding our initial backup into Azure as, at the time, we were not on Express Route. We set bandwidth limits for aux copies during the working day and allowed the copies to burst out-of-hours. This just meant it took a week or so for the initial seeding to complete but all subsequent incremental copies ran fine.
After implementing Express Route we changes our architecture to copy the data through Azure hosted media agents into Azure storage. This then allowed us to seed much faster, although we now use the Azure import service for migrating large archive sets when required, as this is the fastest/cheapest approach we have found.
View full review »MK
Manoj-K
Architect at The Lean Apps
The solution is very simple to set up.
The maintenance and how many people need to maintain the solution varies according to the product that is used.
View full review »The initial setup is very easy, actually. We did it within one day.
View full review »JB
reviewer1062186
Sr. IT Manager at a government with 10,001+ employees
The initial setup was relatively straightforward.
View full review »PG
Praveen
Backup Administrator at a manufacturing company with 5,001-10,000 employees
With guidance from their team, and based on the documentation, it was easy to install. The deployment took one-and-a-half hours.
There are updates every quarter and they are getting easier to deploy.
We have about seven staff members on my team, IT analysts, who handle the solution, to account for different shifts and meal breaks, etc. Within the company there are 10 clients using it, mostly within IT.
View full review »The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.
It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.
Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.
View full review »DI
reviewer2055642
Infrastructure Engineer at a healthcare company with 5,001-10,000 employees
The initial setup for Commvault Complete Data Protection was straightforward.
Commvault Complete Data Protection has master and media server models, so my company prepared two on-premise machines, one for the master server and one for the media server, according to Commvault specifications.
You had to click, click, and click to install Commvault Complete Data Protection, then install the master and media servers. The company's environment is mainly on a virtual infrastructure, so it just had to add the vCenter into Commvault Complete Data Protection to explore every offshore machine under that vCenter. The installation process was pretty easy.
AM
Aamir Majeed
Storage / Backup Administrator at Saudi Basic Industries Corporation
The initial setup of Commvault HyperScale X was a little complex. It took approximately two weeks to complete.
View full review »RJ
Robin John
Solution Architect at IT Solution
Setting up Commvault is complex and it involves many steps. After you configure the storage, you need to set your client's policies and add a proxy server if necessary.
View full review »MC
MANPREET CHANIAAN
IT Ops at Schmitech Inc.
The initial setup was complex.
View full review »JD
reviewer1744923
Owner at a manufacturing company with 1-10 employees
The initial installation is straightforward and took approximately two days. However, the process could be more simple.
We have four people in my organization using the solution.
View full review »MB
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Commvault is not a product with an easy deployment process. It is not something that just anybody can do on their own and it is best suited for enterprise users. Documentation is available online but other similar products, such as Veeam, are easier to implement. There is not enough documentation for Commvault available online.
One of my customers implemented Commvault in less than one month, which is not bad compared to other enterprise solutions like Veritas. An enterprise often includes complexities such as a heterogeneous environment, so a deployment that takes less than one month is quite reasonable.
View full review »LA
Lobna Alkomy
Backup & Recovery Section Head at a retailer with 1,001-5,000 employees
The initial setup is not overly difficult or complex. It's simple. It's straightforward.
I'm unsure as to how many people are required to maintain the solution. It's not an aspect of the product that falls under my responsibility.
View full review »JL
JoaoLavrador
Pre-Sales at Arrow ECS Portugal
The initial setup is straightforward. We need one or two integrators to deploy and maintain this solution.
View full review »SU
Syed FasihUr Rahman
Enterprise Solutions Architect at a tech services company with 51-200 employees
The initial setup is straightforward. However, issues do not start at the initial setup stage. Once the environment is set up and you are going to take the backup job, pushing the enterprise policies, then problems can arise. It may be because of the backend infrastructure or the network, or something else. Whatever the issue, it is at this point where our customers sometimes need better support.
When it comes to the implementation and deployment, from day one until the backup process begins, it should not take more than one week. This is for a new system.
The deployment time for our enterprise-level, telecom customer was longer than average, in part because they already had an existing backup solution and they had to migrate to Commvault. It needed to be planned and implemented gradually, which required some cutoff dates. From start to finish, including streamlining the documentation and handing over everything, it took approximately one month.
VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
The initial setup is straightforward. As a beginner, I learned the entire deployment process in an hour. The entire configuration takes three to four hours to complete. The download takes 30 minutes. The installation is purely based on the network strength. If everything is good and we download the right package, the console can be deployed in three to four hours.
View full review »We had many issues so the deployment took around three months. We had two IT admins carrying out the implementation.
BP
Brijesh Parikh
Senior Architect, Cloud Infrastructure at a tech vendor with 501-1,000 employees
The deployment took about a month. The planning was another month or two.
We wanted to ensure that we were able to protect all our systems and data not protected up until then. At the same time, the strategy was that we did not want to incur a lot of significant costs on just deploying the solution itself. Plus, we did not want a lot of administrative overhead while maintaining the servers and application environment. We did not want that routine daily administration activity. We wanted to set up the environment and not worry about it until something went wrong.
View full review »DG
Dan Gillman
Senior System Administrator at a manufacturing company with 201-500 employees
Complex with several separate hardware pieces and software modules. Media Servers, SAN, Fileserver, Comm Servers, Fiber Setup etc. Not extremely hard but lots of parts.
View full review »With Commvault, if you need basic integration and configuration but no advanced features, then you can do the setup in maximum three to four hours. However, if you need to do everything, you will need everything to be organized for you to work.
View full review »SN
SIVASHANMUGAM NATARAJAN
CTO at Greenware Technologies LLC
I cannot say that the solution is straightforward. It's a little complex.
Normally, if it is the on-prem edition of Commvault, you need the expertise to handle the implementation. When it is the cloud, Commvault Metallic, it's very easy.
View full review »FA
reviewer1096965
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
The initial deployment was straightforward. We had a proper prerequisites exit sheet. We filled it out properly at the outset and the architecture was very clear. We started with the architecture. We were able to understand all of the components in this hyper-scale design, and we submitted a change request to our infrastructure. We were able to meet all of the requirements on time. We started up the implementation shortly after that.
In the end, it was a straightforward design. There was nothing too complex.
In terms of maintenance, we usually do a health check which is basically a checklist we run through in the morning. The system will still struggle from time to time if there are any recent updates that need to be done. It is a system that does the update by itself, and it shares with you all types of events that need to be taken care of. Therefore, it's pretty automated.
View full review »HF
HamadaFarag
Technical Consultant at Beta Information Technology
For some customers we do the implementation on-premise, and others use the cloud version. It's very easy and straightforward. The design, implementation, and documentation is very straightforward, especially the Commvault hybrid product.
The deployment time depends on the customer and it depends on the environment. It takes a minimum of two to three days, and the maximum is 10 days. It depends on the size of the environment.
We have straightforward procedures for the implementation. We have a manual. We have procedures for the automation of installation for HA environments, whether it's for a virtual or physical, and for different operating systems.
View full review »MP
MithilaPerera
Senior Technical Support Engineer at a tech services company with 11-50 employees
The setup was straightforward. We didn't have many complications. When we had to install the agents on the servers, there were some issues with authentication with the SQL database, but that was from the database side. That was sorted and there was nothing much more than the usual administrative stuff.
The initial deployment took about three weeks because we had some complications with database servers. Some of them had to study the user account permissions. After that was sorted out, it was fine.
Our strategy was to install it on critical servers. After the vendor installed the physical servers for Commvault, we had to download about nine to 10 GB of their setup files. After that, they installed and there were some prerequisites to complete such as .NET. After that, it was pretty easy. Once we installed we had some local support. We also had to plan and provide retention periods.
View full review »AI
reviewer1055571
Senior Systems Consultant | Virtualization at a tech services company with 51-200 employees
The initial setup is moderately easy. I rate the process a seven on a scale of ten. The deployment time depends on the environment. It takes around four to eight hours to complete.
View full review »The solution's initial setup process is complicated. One needs to know the product in-depth for easy deployment. It takes a couple of hours but depends on the type of environment. Also, one executive with good knowledge can conduct its maintenance process efficiently.
View full review »KL
Kevin Liao
Project Manager at datasitter INC
I found the installation easy because I have a lot of experience with backup solutions.
View full review »KR
KobusRas
Infrastructure Solutions Architect at a computer software company with 5,001-10,000 employees
It's not that easy to implement. It takes some time to implement and make it work. It was complex to implement and understand how to get everything correctly.
View full review »TS
Thamer Salah
Senior Presales Consultant at OFFTEC International
The initial setup was complex. The company itself and technology do not have a market share here in the region. Compared to other software or solutions which have most of the market share in the Middle East, it might be that people could use on the other software or other solution better. From the Commvault perspective, the way to install this solution is totally different than others. The mentality of how the solution should work is totally different than other competitors. In the Middle East, we don't have many technical people to work on it.
The time it takes to deploy will depend from sector to sector. If it is an enterprise with more than 1,000 users it can take around three weeks. If it's mid-range like SAP accounts it could take one week. Taking into account the features that you want to enable will not take that much time.
View full review »The initial setup is easy. The deployment depends on the size of the project but usually takes a few hours. For the deployment, there is a console ID that needs to be implemented on the customer side. I rate the initial setup a ten out of ten.
View full review »We provide a complete installation for the product. It has medium complexity. One can set it up by reading the documentation. But in many cases, one needs technical support from the vendor or partner.
View full review »NP
NimitPuvar
General Manager of Sales at Ashtech Infotech Pvt Ltd
The product is easy to setup. We will first understand the customer requirements and then install the latest version of the solution. We need to also setup a backup policy configuration. The product's installation can be handled by a single person. The tool's deployment depends on the customer environment and policies. It can take anywhere between three days to two months for the solution to deploy.
View full review »I found the implementation of Metallic to be simple, I come from a technical background.
View full review »FA
reviewer1096965
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
It's a Commvault HyperScale model, which is easy to scale.
If you refer back to the manual system, it's straightforward and the architecture is very easy to understand. Implementation is easy.
It's based on a HyperScale with three different nodes running on a RedHat operating system.
View full review »SN
SIVASHANMUGAM NATARAJAN
CTO at Greenware Technologies LLC
The setup is not straightforward. It is a little complex. It really needs expertise, unlike other software.
The deployment time depends on the size of the environment, the number of servers and the storage size. It has taken us anywhere from one week to three months.
As a result of our experience in setting it up, we have created our own plan for doing so. We do a complete environment study of the client by using a solution survey sheet. That gives us complete visibility into the databases they have, the number of servers, the virtualization platform, and the physical machines. According to that, we suggest a plan for the size, if it is on-prem. We have a project management professional to make the process smoother. We have four engineers who implement Commvault and they are also responsible for maintenance.
View full review »AH
Abdillah Itcentral
Presales Technical Consultant at a tech services company with 11-50 employees
It is very easy for us to follow the documentation to integrate Commvault and the storage network. Setting it up is very easy because the product runs on Windows. We just follow the documentation, making it pretty easy. We don't have to use the command line to set it up. It usually takes one and a half to two hours to deploy this product.
View full review »HM
reviewer866136
Engineer at a tech services company with 1-10 employees
Early in the process, it takes a long time to get things right and make things do what they are supposed to do based on best practices. Sometimes it takes a lot of time to do it, but it's ultimately worth it. If you put in a few more weeks to get the product implemented properly, it's going to pay off down the road. You'll see some cost savings and it will save you some effort in the future. So I think it's best to do an excellent job at first.
PM
Pedro Martins
Consultant at a integrator with 5,001-10,000 employees
The initial setup is complex. I tested Commvault, investigated options, and checked that I had the right conditions to install. It took a lot of effort and two people to install it. It took us about two months to install Commvault.
I used documentation provided by Commvault and visited some forms, but I mainly used documentation from Commvault.
View full review »JA
John Askew
Systems Architect at The University of Auckland
The initial setup looked complex so we contracted Commvault to do it.
View full review »AR
Arunesh Rajendran
Sr. IT Administrator at a comms service provider with 201-500 employees
The initial setup is complex because we are going to set up a DR and cloud. There are different networks in our site as well.
The deployment didn't take much time. Within a day to two days we had configured everything. But the test cases are taking time because right now we are working from home. We are connecting our systems remotely so there are some connection issues, due to our internet connectivity.
View full review »DM
ChiefSystemEngineer9
Chief System Engineer at a media company with 501-1,000 employees
I didn't install Commvault. It's not complex, but it demands optimization to do. An integrator did the implementation. It didn't look too complex, but there some things you need to take into consideration and there were configuration issues, fine-tuning, and things like that.
The deployment took around two days.
View full review »The setup of Commvault Complete Data Protection is easy. The deployment took us approximately three days because we have a small environment. If the environment is larger it could take approximately one and a half months to complete.
View full review »AI
reviewer1055571
Senior Systems Consultant | Virtualization at a tech services company with 51-200 employees
The setup process is complex. The person who implements it has to pay close attention to certain things. The index cache must be in SSD storage, and the same is true for the deduplication database. The sizing of the CommServe must be done well. In terms of agents, and other features, everything must be calculated very well. All these things will affect the performance in the future.
It can take hours or days to implement, depending on the project. The administrative part of the deployment takes about a day, but the integration part can take from three days to a couple of months, depending on the size of the project.
After we do the first implementation, the customer can do future implementations.
View full review »AV
reviewer1273227
Data Analyst at a tech services company with 501-1,000 employees
In both my current and my previous company, I was the one responsible for the initial setup and it is straightforward. But the next step is the initial configuration and that is difficult for a less experienced person. Now, I can say that I could set it up and configure it much more quickly.
From deployment to production, in my current company, took two to three weeks.
Our initial setup was one CommServe, so it was a simple deployment, without disaster recovery clusterization. In addition there were two MediaAgents. We are extensively using a firewall proxy setup as well. The setup has grown over the years and now, the infrastructure of Commvault is around 50 servers.
We're planning to deploy another one in another installation. The current one will be preserved as it is, and we will deploy a new one with some improvements from our side and perhaps with a different overall design.
View full review »EV
reviewer1435143
System Administrator at a government with 501-1,000 employees
The initial setup is rather complex, especially when switching versions.
View full review »YD
reviewer966699
Solutions Architect at a tech services company with 51-200 employees
The deployment of Commvault is pretty straightforward. Commvault can do remote installation for the client. The deployment time depends on the customer's or user's permissions.
View full review »IM
reviewer1522866
Principal Consultant at a tech services company with 51-200 employees
The initial setup can but a bit complex. It can be a bit difficult to implement, even for someone with a good amount of experience.
We have about 10 engineers that can handle the deployment and maintenance aspects of the product.
View full review »The initial setup is easy. Deployment time is dependent on the infrastructure of the customer.
Straightforward.
View full review »BR
Bernard ROUVREAU
System Engineer at Darva
The initial setup is straightforward.
View full review »RD
reviewer1463232
Senior Manager Infra/Workplace/Cloud Platform at a manufacturing company with 10,001+ employees
The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.
View full review »VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
The initial setup is straightforward. The setup timeframe depends on the bandwidth in the network and the gateway. First, we need to configure a gateway and then configure the endpoint as a physical server. There is only one endpoint, and there is no need to take a gateway or install it. Instead, you can configure it directly to the cloud.
View full review »BM
reviewer1552032
Technical Architect at a computer software company with 1,001-5,000 employees
The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.
View full review »VV
Vamsi Vardhan
Technical support at Foresight Software Solutions Pvt Ltd
The initial setup of Commvault Complete is more complex when compared to some other products.
View full review »GK
reviewer1464375
Technical Lead at a tech services company with 10,001+ employees
The initial setup is straightforward.
View full review »ME
Mehmet Erdogan
Data Storage and Protection Team Leader at a tech services company with 1,001-5,000 employees
The initial setup of this solution is not complex, and it was not hard for me.
The deployment takes between two and three hours.
View full review »Complex.
View full review »Initial setup may take some reading, but can be done pretty quick in simple environments. The administration console may be overwhelming at first look, but is very easy to use after some practice. I would say that given so many features and options hidden behind it, it is a job well done.
Initial setup is pretty straightforward. But further migrations required a lot of effort (like DR setup, migration to another major version, migration of major components (CS/MA) to another servers, etc.).
View full review »It was pretty simple and straightforward.
PH
reviewer603831
Technical Consultant at a tech services company with 11-50 employees
Straightforward, it takes 30-40 min to setup the server.
View full review »Buyer's Guide
Commvault Cloud
March 2024
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.