Commvault Cloud Other Advice

Cassandra Cinar - PeerSpot reviewer
Senior Director Data Center Services at a media company with 5,001-10,000 employees

I would rate Commvault Cloud a ten out of ten.

Transitioning from various solutions made implementation quite smooth. However, due to its extended use, we lack a comprehensive baseline for evaluation. We simply don't have enough prior cases to compare Commvault's implementation difficulty against.

Our company has implemented a large-scale global deployment with 5,000 endpoints across multiple data centers, regions, locations, and cloud providers.

We perform standard upgrades on both the Commvault servers and the storage environments NAS and SAN we deploy. These upgrades are determined by the operating system requirements of the Commvault servers. For short-term backups, we utilize on-premise storage, while long-term backups leverage AWS cloud storage.

While customer references are valuable, the ability to tailor our environment to meet our specific needs is equally important. This means defining the backup architecture based on the specific requirements of each application, like SIP shares and databases. Each application has unique needs, so understanding those requirements is crucial for crafting the right architecture to fulfill them.

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Matt Reller - PeerSpot reviewer
Lead Administrator Storage and Backup at a manufacturing company with 10,001+ employees

I would rate Commvault Cloud ten out of ten.

I would not consider expansions, configuration changes, or additions of more advanced features to be maintenance. Daily maintenance consists only of handling job failures, which involves reviewing and resolving them. This is simply a backup, which is unrelated to Commvault. It is the nature of things. No matter what product we use, there will always be failures. However, Commvault itself requires very little maintenance.

I suggest that instead of looking for a backup solution, look for a recovery solution. Backup solutions are common and behind the scenes. No one ever sees them or pays much attention to them. People just assume that their data is being backed up. Restore, on the other hand, is a top priority for management. In a critical situation where the business cannot function, management will come to the backup team demanding recovery immediately. Fortune 500 companies can lose millions of dollars for every hour they are down, and the management's attention will be focused on the recovery team. The faster and more reliably we can recover, the more valuable our recovery solution is. As John Deere says, "It's not how well you recover. It's how fast you recover well." That's the biggest thing to consider when evaluating backup software. If we focus on recovery backup, Commvault Cloud will sell itself.

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MB
Support Engineer at a media company with 1,001-5,000 employees

We are just a customer and an end-user.

We're using the latest version of the solution. We always use the latest version.

I'd recommend the solution.

I'd rate it at a seven out of ten.

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Buyer's Guide
Commvault Cloud
March 2024
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.
Michael L. Mathews - PeerSpot reviewer
Vice President for Innovation and Technology at Oral Roberts University

I would rate Commvault Backup & Recovery ten out of ten.

Commvault Backup & Recovery does not require any maintenance.

I suggest conducting a fair evaluation, as it is very difficult to make a pure cost comparison due to the value that Commvault provides. Therefore, consider the full value that Commvault has brought to the table, not just data backup.

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Ryan Sinnwell - PeerSpot reviewer
Infrastructure Manager at The Weitz Company, LLC

Commvault has helped us reduce our threat detection time to some degree, although we have other tools more specifically focused on security. We have been alerted at times when something has been acting strangely on a file server and we were able to start investigating quickly. Instead of an employee having to tell us that something doesn't look right, our hourly backups have triggered and said, "Hey, something is different here. You need to take a look at it."

My advice is: don't let how big it is scare you off. Commvault is definitely one of the biggest players out there, but you can get in and get started in a small way. Even if you don't bite off everything to begin with, you can get started and have a much better solution than you may have today.

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DR
Storage Engineer at a wellness & fitness company with 5,001-10,000 employees

I have recommended this solution to a lot of people based on the experience I had. It is very easy to use and deploy, and it is not that complex. The only con is that it is a bit expensive as compared to other solutions.

I have been working with Commvault for the last 12 years. They are constantly evolving and coming out with a lot of innovative ideas, which is quite inspiring. The biggest lesson that I have learned by using this solution is that we have to adapt and evolve along with the changes.

Commvault provides multiple solutions, not only to back up on-prem but also to the cloud. Commvault has a cloud-based SaaS solution called Metallic. We have Office 365 in our environment, and for its backup, we have implemented Metallic. Commvault is playing a huge role in backing up different kinds of environments, such as on-prem, cloud, or hybrid.

Commvault HyperScale X helps to minimize not only the OpEx cost but also the CapEx cost. Commvault HyperScale X offers a lot of hardware solutions. It is easy to manage. It is just plug-and-play.

For storing the data on tapes, we have hardware encryptions in place. We have software and hardware encryption, but we do not use Commvault's encryption solution. Commvault does ensure that encryptions are in place for sending the data to the public domain or outside the environment, but we are using third-party encryption tools. Similarly, Commvault provides security solutions that have a lot of things, but we are not using any Commvault-based cybersecurity solution. We have our own solutions that are managed by our cybersecurity team. We have been using them for a couple of years, and we are good with them.

I would rate Commvault an eight out of 10.

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Jayme H - PeerSpot reviewer
Systems Administrator III at a university with 5,001-10,000 employees

I would rate Commvault Backup & Recovery nine out of ten.

We are not currently using Metallic, but we are investigating it with our Commvault team for our renewal in 2025. We are also renewing our hardware at the same time. Therefore, we are considering leveraging the Commvault cloud for additional protection, possibly as a tertiary copy with ransomware protection. We engaged with Commvault this year and conducted a ransomware readiness assessment. So, we are looking at Commvault Cloud as a potential location for an AirGap copy.

Implementing Commvault is just as challenging as other backup and recovery solutions, but it is not significantly more difficult.

I have two sites with storage pools at two different locations. One is a primary data center and the other is a secondary data center. I also have some cloud bucket storage. Commvault is used by me and my assisted admin team of 25 people. We provide backup and recovery services to everyone else.

I perform maintenance on Commvault on a quarterly basis.

I recommend taking a close look at using Commvault's software deduplication to write to a hyperscale storage pool, rather than spending a lot of money on a Data Domain appliance with dedupe in the hardware. We saw real cost savings with this approach. Additionally, the new Commvault Cloud subclient is very beneficial for protecting against ransomware, especially by providing air-gapped copies of data. This allows us to eliminate tape from our environment, which was a major goal for us.

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JH
IT Senior Systems Engineer at Southland Industries

Look at your business needs, potential growth, and the vendor from a technical, support, and the cost standpoint. You also need to look at the cost, looking at the license very closely, which is a bit confusing.

Go to their classes and try to attend their training, at least for the fundamentals of building a foundation. Take a few classes to get up to speed. That is probably the best learning path to understanding Commvault.

Commvault has good scalability and functionality that support what is needed.

The product is pretty strong. You just need to know how to use it and implement it correctly.

I would rate this solution as eight out of 10.

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JD
Systems Team Supervisor at State of Nevada

Definitely take advantage of the support team in your initial rollout because Commvault is not a follow the bouncy ball type of solution. It is definitely granular, configurable, and scalable. With the initial deployment, it is important to get that right because everything is going to start working off of that initial deployment. It is a good idea to take advantage of their support tier in that initial deployment and not try to set it up 100% on your own. I did, and It worked. However, once we got a hold of the engineers for the production rollout, they started answering some of my questions. If I would have known the answers that they gave me back when I rolled it out, the rollout would have been much easier and not as hard as it was. It could have been even better. 

Get a little knowledge from these guys. Have them help you roll it out. It takes half an hour. That is all it took us. We had the engineer on the phone for half an hour. He had us setup and backups going, with the vision that Metallic was built for, not the vision that I had thought it was for. My biggest recommendation is to take advantage of their support during the initial deployment. From there, you can be as creative as you want. It is always good to get that help in the beginning.

There have been discussions about doing the solution’s Endpoint Backup & Recovery. It really just comes down to the fact that we would need more push from the business. Right now, the business understands that most of their data is stored in the cloud as-is. So, backing up into a computer is not necessary, as the data that they are putting on that computer is in the cloud. I don't see us using it any time soon.

Right now, Metallic is used a lot. For the most part, it is now the entire backup of our 400-plus servers. It will be used even more with the 365 implementation, Active Directory backup implementation, and disaster recovery. One of the good things about going to Metallic in this cloud solution, where all of my servers now live in the cloud, is I have a DR solution now, as opposed to having to move it down to another place or building in Las Vegas. Now that we are central with our backups to the cloud, we can focus on a DR solution. It definitely is very important to our infrastructure. As a server team, backups are number one. Metallic has now become one of our fallbacks on solutions for all kinds of stuff.

Spend it if you got it. The biggest lesson that I learned from using Metallic is sometimes going with cheaper isn't always better. That is why we left Commvault. While Metallic might be a little more expensive than Quest or MABS, with that extra dollar you are paying, you are going to get your money's worth.

I would rate them as 10 out of 10. I can't really complain. Right now, they look like a knight in shining armor. What do you normally do with a knight in shining armor? You put a medal on him.

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CF
Computer Specialist at Centers for Disease Control and Prevention

If you're a smaller-sized entity, Commvault may be a little bit more than what you need. You get what you pay for. Commvault's scalability and granularity are excellent for a large enterprise, but for a smaller one, some of the alternatives are probably more cost-effective. In this context, a large enterprise is one with storage in the petabyte range. That's where Commvault shines.

Our Commvault partner is KELYN Technologies. They're a very professional support service, as an intermediary between us and Commvault, so that we get really professional and timely support. We even bring them in on our proofs of concept. As new technologies develop, we have to prove that we can back them up or support and protect them. Having their engineers available to help us work through those issues is very valuable. Anything that they can't solve, they escalate directly to Commvault for us. That way, we don't have to be in that exchange with Commvault. If we're doing a proof of concept and get to an area where we just don't know how to deal with it, they go off, find out, and come back and say, "Okay, now we know how to deal with it."

And while my staff was mostly pre-trained on Commvault, as new developments and new enhancements come out, KELYN is right on top of them.

The value, for us, of KELYN comes from the following:

  1. We have a reduced licensing cost.
  2. We have more granular access to engineers to assist with new technology, new concepts. 
  3. And sometimes we'll change our methods due to a new enhancement and they're invaluable in getting those things set up and working correctly.
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NS
ICT Consultant at U.K. Local Government

Close your eyes and just go for it. it just works. I would highly recommend it.

I would rate the solution as 10 out of 10. I love criticising companies to find some fault or try to break the solution. That is what I was trying to do during testing. However, I couldn't pick up anything apart from reporting, where there is room for improvement. I am sure they can come up with something better for the reporting.

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KS
Manager, Technical Services & Support at Linamar

They do a fantastic job with their documentation, so you can follow their documentation and implement it.

I would rate it an eight out of ten. We can't compare it against another staff solution that we're using. So for now it works for us, we're not seeing any issues, and it's better than what we used on-prem. 

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Swapneel Ramnathkar - PeerSpot reviewer
Assistant Manager at Cipla

We are still exploring the features since we are new users. We were using a different solution before Commvault. I joined the organization after we started using Commvault. Overall, I rate the product a nine out of ten.

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DS
Project Director at ANVOLE

I would recommend using the product. Metallic is a very interesting product. My company also integrates Acronis and VM in some of our projects, but Metallic is one of the best products for cloud and SaaS. It has many functionalities and is simple to integrate.

For me, it's a ten. I haven't found any other product with so many functionalities that is also easy to integrate. It's not just good for my business, but it also gives me peace of mind and allows me to sleep soundly at night.

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AM
Storage and Backups Manager at a tech services company with 1,001-5,000 employees

Commvault has the capability to discover unprotected workloads, although we don't use this because we only work with policies. Our clients tell us the policy that they want to apply to their environment, and we don't analyze their environment beyond the scope that they specify.

I would rate this solution a nine out of ten.

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RagidKader - PeerSpot reviewer
Lead Solutions Architect at New York University

Pricing is the one area where you have to focus. You need to have a clear plan. HyperScale X is one option and it's nice to use when you have third-party hardware, if you want to have disk-to-disk. 

Make sure you convey your use cases to Commvault's professional services. They will listen to you and they will advise on the options. Also, have an assessment done by Commvault professional services to make sure you have a long-term plan in place. 

Other than the large file archiving that needs improvement, VM is good, cloud backup is good, file server is amazing, and they do a good job when it comes to physical server backup. SQL backup is also good, and Linux back is also amazing.

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SH
KGS Hosting Architect at a energy/utilities company with 10,001+ employees

To those evaluating this solution, I would advise understanding the infrastructure that is needed to support the product. Understand what you need and dig into the details of what you have to purchase. That would be my recommendation.

We have not enabled Commvault’s automated policies. We have also not utilized the risk analysis tool.

Overall, I would rate this solution an eight out of ten.

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RagidKader - PeerSpot reviewer
Lead Solutions Architect at New York University

The solution is easy to use after four months of training. Before implementing, make sure you negotiate well and agree to the terms and conditions in advance. Once you implement it, you will use it for at least the next five to six years. So, you must negotiate and file a contract, the best way to know the cost of ownership in the beginning itself. Overall, I rate the solution an eight-point five out of ten.

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Ali Yazıcı - PeerSpot reviewer
IT Service Manager at Kuveyt Turk Participation Bank

I rate Commvault 10 out of 10. If you're planning on implementing Commvault, I suggest doing a PoC first to try out all the features and to compare them to other products. We did a PoC for backup solutions to test some new features for our enterprise solutions, and some of the products didn't make the cut, so I would recommend a PoC.

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MA
System Administrator at a transportation company with 51-200 employees

The biggest lesson I've learned is to remind people that they still need to back up Office 365 emails. Just because it's not on their premises, they should still back it up.

Commvault gives you a fantastic 45-day trial. It's worth trying it. They have a really good, long trial period. They will answer any questions you have during that process. I know a lot of people say, "Just try the product." With this one, try the product and you'll see the ease of use.

For deployment and maintenance of the solution, for our size of company, it's just one person, a system administrator who does overall operations support.

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TT
CISO at a manufacturing company with 5,001-10,000 employees

To those evaluating this solution, I would advise looking at the maturity of their security organization. Do they have a SOC and are they going to be able to address the alerts that they are going to get on the decoys? If it is just more noise on top of the noise they are already dealing with, they probably should not put this type of technology in until they clean up their environment and have a good handle on the alerts they are getting. That is because you cannot put it in and ignore it. It is a decoy. Something is hitting it, and that something might be real, and you need to take action on it.

I would recommend Commvault to others. They have been an easy organization to work with. They have good technical support, and I still like their technology.

Overall, I would rate it an eight out of ten.

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JF
Senior Manager Information Security at a retailer with 10,001+ employees

It's a very good solution that meets most needs in the deceptions space. Overall, I rate the tool an eight out of ten.

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MH
Director of Information Technology at a construction company with 501-1,000 employees

Use their professional services for the implementation. That was very helpful because whenever you're configuring anything that works in Azure, or AWS for that matter, there are complexities. The professional services walk you right through that so you don't stumble. After that, it's very simple to use.

The solution is definitely appropriate for an enterprise-level environment. The performance for both backup and recovery, in an enterprise, is very good.

When we signed up for it, it was a Microsoft Azure-based storage solution and Commvault has its relationship with Microsoft. We're just leveraging what Commvault offers, so there's not really any flexibility, but that's okay with us. We just subscribe to the service and it does what we need it to do. We didn't need storage flexibility or anything like that. We just needed what the solution had to offer.

What I've learned from using Metallic is "keep it simple." We use a very simple approach to back up everything and it works just fine.

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Isuru Niroshan  Weerasinghe - PeerSpot reviewer
Database Administrator at Nations Trust Bank PLC

This is one of the best solutions I've come across.

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Karabo  Molema - PeerSpot reviewer
Founder and Director at BMBE SOLUTIONS

I rate Metallic 10 out of 10. Metallic is user-friendly, cost-effective, and the technical support is impressive. 

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Ingo Bader - PeerSpot reviewer
Pre-Sales Engineer at DMP

I'm an end-user.

We are using the latest version of the solution. 

I'd recommend potential new users talk to a proper consultant and do a proper POC. 

I would rate the solution nine out of ten. 

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WK
Network Engineer at Rosnet

Take your time to run the trial and understand what you're getting yourself into.

The move from on-premise to a cloud solution is definitely a change. Be patient with the process and open to understanding the SaaS solution.

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MM
Datacenter Manager at a healthcare company with 5,001-10,000 employees

In terms of advice, the biggest thing I would like to say is don't look at it as a dinosaur. A lot of people associate Commvault with being old and antiquated, and not having all the bells and whistles. If you look past that, you'll see that it's more far more capable than anything else that's on the market. You have to get through the complexity of the application and from there you have to trust that it will do what you want it to do.

The biggest lesson I have learned from using Commvault is don't be afraid to call support.

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Marty Jia - PeerSpot reviewer
Database Administrator at Zoetis

I rate Commvault Complete Data Protection eight out of 10. It's easy to use once you set it up.

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Kevin Cronin - PeerSpot reviewer
Co-Founder at Kelyn Technologies Inc.

You need to understand your entire environment and make sure that you are looking at the entire thing so you can understand the value that Commvault brings. Understand where some of the other products might fall down, in terms of being able to manage your entire environment, and the capabilities that you require.

Take the time to document your requirements and make sure that you get all that information upfront so you know what your goal is in the end. That is where you can go a little haywire with any product, e.g., if you don't really understand what it is that you are trying to accomplish first, then you can get into trouble real quick.

Complexity is one of the things that everybody has in their environment and every production environment has some level of complexity. One of the things that I like to talk about when I talk to our customers about Commvault is that your backup and disaster recovery solution is basically a mirror image of your operating environment. So, if you want to reduce the complexity of your disaster recovery environment, then what you really need to do is think about how to reduce the complexity in your production environment. When you utilize a product like Commvault, you can make Commvault do all kinds of things that will help you backup your existing environment. However, when you translate that into a disaster recovery scenario, you need to basically reverse engineer and put everything back the way that it was. Therefore, complexity is a mirror of your production environment. We try to simplify all of our customer's environments as much as we possibly can, including their production environment, in order to make them more sustainable in a disaster recovery scenario.

Commvault is a thought-leader in intelligent data management. For example: 

  1. The breadth of the Commvault suite, where it is backing up and restoring containers. 
  2. A lot of people are moving to containerization as a way of doing DevOps, and having a faster time to market for their products. Commvault is able to back VMs up and transition those VMs. 
  3. This is along with Cloud Connectors adopting the capability of doing backup and disaster recovery in the cloud. Commvault was at the forefront of that entire movement. 

Those are all unique capabilities that Commvault really spearheaded. I don't think there is any slowing that down. They can really crank out some really cool solutions in a pretty quick timeframe.

I have taken a number of management courses with Commvault University, including the Foundations course and some of the advanced courses. It is very good training. The instructors are very helpful. When we were going through training, one of the things that they suggested was, "Work with the product a little bit before you go to the training course so you know which questions to ask." This is really important because then you can ask the instructor specific questions that directly impact your environment, which are the most useful questions that you can ask.

I would rate Commvault as 10 out of 10.

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SB
Systems Engineer at PAREXEL International Corporation

Take advantage of any free training and look at other business cases and how they use Commvault, because it's so customizable. There's no right and wrong way. You have to look at your unique business needs to really maximize the platform.

If you're just going to back up and protect your data, I would recommend something outside of Commvault. If you really want to understand your data, audit your data, really manipulate your data, and save money through your data, then Commvault is the place to go.

I like the interface. It requires some assistance with navigation. It's very intimidating when you first jump in as a newbie. You don't know where to start or what's important. The best approach is to learn each one, one at a time. The problem is that you usually end up favoring one particular feature because that's where the fires are at. It's user-friendly, but it takes some time to get used to.

I'm still learning the Command Center. I think a lot of people are hesitant to transfer over to it because it is a little different than the Java console. I just had a tutorial and demonstration on it last week. I like it. It's easier. It's just that the layout is a lot different. It's not as busy as the Java console, and because it's not as busy you don't know what you're not using, or what you have quick access to. I think that may be what intimidates people with the Command Center, that the layout is really a lot different. But kind of like a desktop, once you get it the way you want it, it's a lot easier to work with. I think those initial challenges deter some people, which is why it's been a slow rollout, and Commvault hasn't just said, "We're going to turn this one off and this one on."

I'm in favor of the Command Center. I'm starting to use it a little bit more. It's a good tool, a good upgrade, but it's going to take a little bit of learning.

The fact that a Commvault is a single platform will enable our organization to accelerate growth and drive innovation. This is my second year with this company, and we're now leveraging the experts within Commvault to show us how to use Commvault, so I think it will. But getting to that stage where you have to align those resources can take a company some time. There are some challenges there. But once you embrace it and leverage it the way they want you to use it, instead of using it how you want to use it, it will make the transition a little easier.

This process is helping in identifying lost data and identifying backup performance. You can really drill into backup performance, throughput, network connections, firewalls, and ports. You can really see where a problem is. Fixing their problems is one thing, but you tend to have to upgrade to fix it. Commvault is really good at listening to what the customer says, to their challenges, and then taking those challenges and making solutions down the line. The problem is you have to upgrade your environment to take advantage of those new bug fixes.

What we're looking to do with Commvault in the next six months is to leverage its ability to protect and backup our stuff within the cloud, within Azure. We also want to leverage it more for identifying data analytics. Because we're in the compliance field and the medical field, we really want to understand our data. Is it deduping right? Is it being backed up correctly? How can we archive it? We're confident that it's protected. We're confident we can restore it. Now we want to understand it.

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Muhammad Azeem Nagori - PeerSpot reviewer
Team Lead at Computer Network Systems

This software features a single interface that covers all essential functions, including core data management, backup, restore, copy, and DR. It eliminates the need to access the client side and simplifies the configuration process. The centralized configuration makes installation easy. Additionally, the software supports a wide range of platforms, including Linux, Oracle, SAP, and Microsoft versions, unlike some older products, such as Veritas NetBackup, which doesn't have the latest version support in their solution. Sometimes, even Microsoft products don't have the latest version support.

I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies. Additionally, there is no need for any configuration on the client's end. Even with 500 clients, you don't have to individually configure the solution for each one. Instead, you just need to install a push agent, which is a small agent, and all tasks can be performed from a single interface. Moreover, the product offers comprehensive support for different software versions. Whether it's upgrading from Exchange Server 2016 or Exchange Server 2013 to Exchange Server 2019 or Exchange Server 2020, or using Oracle version, or other releases, they have immediate backup solutions available, ensuring compatibility during upgrades.

Overall, I rate the solution an eight out of ten.

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AI
Senior Systems Consultant | Virtualization at a tech services company with 51-200 employees

For every security level, there is good stability and integrity. 

Support could improve and the initial configuration would be easier with assistance from a professional engineer. 

I rate the solution an eight out of ten. 

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MK
Manager (Utilities & Offsites) at a pharma/biotech company with 11-50 employees

Go for Commvault. It is a very strong, stable solution. Technically, it is a very reliable solution with a single window console to manage all backups. Definitely, we recommend customers should go for Commvault. Though, it would be nice if Commvault could compromise on the pricing part.

I spend two hours every day on Commvault monitoring and managing performance as well as fine-tuning.

We implemented on-premises, so it is not connected to any public networks. Therefore, hacking is very difficult.

I would rate Commvault as eight out of 10.

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AS
Assistant Manager of IT at a consumer goods company with 10,001+ employees

I rate Commvault nine out of 10. It's a wonderful platform for IT professionals. I would suggest Commvault as the backup solution for any company. However, it still has some room for improvement.

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MS
VP Technologies at MindU

I would give Metallic's overall ease of use as an eight out of 10. It is not too complicated. It is quite easy to use for people who are familiar with Commvault. They can understand the language pretty quickly. If you have Commvault on-premises, which we have for the same customer, you can understand the language of the solution pretty quickly.

Know what policies you need and what you want to back up beforehand. If you are planning to do backups of a few users, and not all your users, research the type of applications you need to do backups, e.g., if you need SharePoint, mailboxes, or OneDrive. Each of these applications behaves differently regarding license activities.

I would rate the solution as a nine out of ten. Nothing is perfect, but it is a really good product. There were only small issues/bugs that I found in the beginning, e.g., small report issues and it was a little bit complicated the first time configuring for SMB users, which is a bit more complicated with limited options. However, since we have experience with other products, it was fast. I don't know another SaaS product doing 365 backups better than Metallic. This solution is the best one that I'm aware of.

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Vladan_Kojanic - PeerSpot reviewer
Customer Project Manager at IIJ

The solution has changed since I have used it but what I know is the solution offers companies the possibility to have their own backup storage.

I rate Commvault HyperScale X a ten out of ten.

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MG
System Analyst at CtrlS Datacenters Ltd

With respect to security, in particular regarding ransomware, Commvault has built-in features that we enabled to protect our environment. As for storage targets, every storage array has its own built-in mechanism for encrypting or securing the data. It is very difficult for a third party to enter and to make any kind of use of the storage arrays.

Storage cost completely depends on the retention the customer is looking for. If they have, say, a 1 TB system and they're looking for more than two months' retention, there will be a lot of storage utilization. But we do get a very good duplication ratio, close to 90 percent for file system backups, which helps us to minimize the cost.

Overall, if your infra is very good, once you configure Commvault there are no challenges. It will function well. If something is wrong with the network, obviously, any backup technology will end up with issues. But Commvault is very good.

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Vivek Jaiswal - PeerSpot reviewer
Assistant Manager at Shriram Pistons

I'd rate Commvault a seven out of ten.

If your organization does not have many hosts, I would recommend using Commvault. But if you have more than 50 to 100 hosts, Avamar is the better solution as it's more stable than Commvault. When you buy Commvault, you need to buy hardware separately; servers and storages are a different part. With Avamar, you have a complete solution with hardware and software, so it's better.

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MH
Storage & Data Protection Transition Engineer at a manufacturing company with 10,001+ employees

Involve Commvault support from the start, at the implementation level, to be sure that you implement the infrastructure with best practices. What can happen is that, a year after you implement the infrastructure, you notice that your clusters have not been properly set up and it's too late to change anything. Use their support during the implementation. Have some sessions with them to understand the whole infrastructure and the whole process of deploying HyperScale X.

We made a mistake in our first implementation, three years ago (Hyperscale 1.5). The recommended number of nodes per cluster was six, but for some reason we added nine. Because of that, we had some issues. Don't make the same mistake. However, HyperScale X, released in the last year, is a little bit more scalable and more flexible. Clusters can exceed nine nodes and can be extended further (current limitations per cluster are around 5 PB).

If someone is buying Commvault today, they should try to buy HyperScale X. It's the next generation and has some advantages. It can help avoid issues with clusters, moving forward.

Overall, we have been impressed by the features of the solution and by the responsiveness of Commvault's support. We like the product and we feel we made a good decision in acquiring Commvault and working with them. We are pretty happy.

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JH
IT Senior Systems Engineer at Southland Industries

Originally, we were on a private cloud, however, we've since moved to a public cloud.

I'd advise others that the implementation depends on the skill level of those setting it up. It's best to consult with the technical manager or the technical team. They can give recommendations. The costs are very reasonable. It may be only $4,000 or $5,000 for three or four days worth of consultant work. They handle the consulting remotely, not on-premises. 

Of course, if you don't know the answer to something at any time, you can always call support. That's for break/fix scenarios. For most other things, the online documentation will get you through.

Overall, I would rate the solution nine out of ten. We've been very happy with the product.

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VK
Project Manager - Business Consultant at Comtrade System Integration

The biggest lesson I have learned from using Commvault is that if I set everything right, everything by book, I can solve any kind of problem that I may potentially get. I know some people using other backup solutions didn't set everything up very well or by the book. But that is why companies make documentation and say that if follow the book you will not have problems. If you try to escape that and to take some shortcuts, if problems come up, nobody will be able to help you. A good lesson is to just follow the rules, according to the vendor.

We not only use this solution to restore data, but when clients get a new computer we don't need to spend time transferring their data from the old computer to the new computer, because that data is already part of the backup set. First, we decide what we will back up.  We separate their private data from official work documents and we back up only what they need for work. So when they get a new computer, we don't transfer data. If they want to transfer their private data, they do that themselves. We just install the Commvault agent on the new computer and say, "Okay, this is that person's new computer. Copy their backup set to their computer. In a few minutes, depending on how much data they have, their data set will be in their computer. That is another good way for using the backup set in our system. Doing it this way, we save almost a whole day it would take to transfer the old data.

The time it takes to restore data, comparing Commvault and other solutions, is approximately the same. What does make it faster, in general, is that we don't need to install another application. We just install the agent and each user can log in to their account and can choose what they want to restore. If they don't want to restore everything, they can just select what folders they want to have on that computer. In that way, it's faster. Because the solution is user-friendly and we have created a user manual for our users with print-screen illustrations, even people who are not so familiar with IT can follow the manual. It's easy. We don't need to go there physically or explain on the phone to the person how to do it. They have the manual and they just click this and that and everything they want is restored as it was.

In our organization there are only two IT guys, me and another colleague, who work with Commvault daily, to see if that it's okay. Other people, once in a while, need to restore a file, if they deleted it by mistake. 

Clients only need to check things if they get an email notification that their computer didn't back up in a given period of time. We put that in place in case there is some problem. After 10 days they will get email notification that in the last 10 days their computer didn't back up and to check if their computer is turned on. When people go on vacation for more than 10 days, they will get that notification but they know it's because they are away that their computer is off. But if they are at work and get that notification, they call us so that we can track what's happened. But in general, nobody else uses it daily.

In terms of maintenance of the solution, I learned on my own what I need to know, for now. If I have a question, I call our local partner, or I will read through the Commvault forum to see if anybody has said something about the issue, to know in which direction I should look.

We use it on-premise because we are a government institution. In Serbia, by law, we cannot use public cloud for government institutions. We have servers and storage in our data center. For this year, we plan to expand it to create a disaster recovery location in another public institution. We will make a disaster location on their site and they will make their disaster location in our data center. We will buy Commvault HyperScale and, with our local partner, we will set it up so that in case our data center is offline, we will have another location where our data is available.

There is no reason for me to rate them other than a 10 out of 10. When you have support online, you really see what they do. They are fast. If you open a support ticket, they will call you within 24 hours to check and to organize a session. You share your screen and work together to solve the problem. They have good partners and they have good marketing. So Commvault is a 10, without any doubt.

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Fawad Mirza - PeerSpot reviewer
Resident Engineer at Jazz (previously known as Mobilink)

Our company has a partnership with Commvault. Overall, the solution is better than its competitors. I would advise people to use the solution again and again. Overall, I rate the product an eight out of ten.

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DN
IT System Engineer at a real estate/law firm with 10,001+ employees

Commvault is a pretty comprehensive but, maybe, complex solution when you first start with it. But that's why it is a perfect match for complex infrastructure, as it supports all types of infrastructure. Commvault is not appropriate for small businesses with just one type of virtual environment. There are different vendors that may be better for that use case. But when looking at enterprise backup and recovery options, Commvault is the easiest to use, and it has the widest range of features.

We are currently moving to Exchange Online. We have between 1,500 and 2,000 users. We have already deployed Teams on the cloud, and now we are migrating user mailboxes to cloud. Our next step, in the following month, will be a backup of Microsoft cloud solutions through Commvault.

In terms of the coverage of Commvault, we have a big Oracle Database and the Oracle administrators are a separate team. They do their own backups using RMAN. They then move the backup to the separate Sun ZFS  storage. We also tried that backup with Commvault, using the Commvault agent to run RMAN. The test went well, the backup was good, but the database team was used to their old solution. So we agreed to implement a backup of the ZFS file server.

Ours is an all-on-prem solution so we don't have any other networks being backed up. We do have a DMZ with different VLANs and so there were some problems. We had to install an agent on the DMZ zone, an agent that has access to resources in the demilitarized network. But it's a no-brainer. We just have to open a specific port so that the backup agent can communicate with the CommCell server, and the resources are backed up successfully.

In addition, to protect against ransomware we use Commvault's alert options because Commvault can predict big changes in the network with its AI solution. This is the first line of defense. The second line of defense is that we are now in the process of implementing secondary, offline storage to ensure an air gap between the primary backup, the replicated backup, and the offline backup storage. In case of a ransomware attack we will have off-site backup storage.

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RJ
Solution Architect at IT Solution

I rate Metallic eight out of 10. I recommend using the console instead of the web interface. It's much easier to use. 

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SH
Backup IT Specialist at Padma Bank Limited

They should decide to go for Commvault Backup & Recovery or another solution depending on the infrastructure requirement. 

I rate it a seven out of ten.

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SumitTandon - PeerSpot reviewer
Solution Architect at Tech Mahindra Limited

We're provided the solution to clients. We are implementors. We are using the latest version of the solution. 

I'd recommend the solution to others. I would rate the solution eight out of ten.

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ALbert Navarro - PeerSpot reviewer
Account Manager IT at a tech services company with 1-10 employees

I rate the solution a nine out of ten. We would like to see a single console for everything in the future.

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HS
Senior Administrator at Viega GmbH & Co. KG

Anyone considering to implement Commvault HyperScale X should do so based on their own needs. There are many tools you can use, but it is complex even if you are running the command center. VM is an easier tool, but it has reduced functionality. 

I would rate the product a seven out of 10 overall.

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Roopesh Mohabeer - PeerSpot reviewer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC

I would definitely recommend this solution to others. We plan to keep using this solution.

I would rate Commvault a nine out of ten.

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RS
IT Executive at Surya Nepal Private Limited

People considering using the solution must consider their budget and requirements. They must also consider the quality of support. Overall, I rate the solution an eight out of ten.

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SM
Senior Associate at a tech vendor with 10,001+ employees

HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors. I would rate HyperScale X as eight out of ten.

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BR
Backup and Recovery Specialist at Parsons

It's simple and it has very low-to-no impact on endpoints. It runs in the background and has some really cool features for the end-users to use on the computer, if they want to look at their backups, do restores, or to find their computer location. But it is very simple and basic for non-technical people to use.

I like the interface, how it works, and being able to get daily reports of any failures or anything that happens is very useful.

I would rate it a 10 out of 10. I haven't come across anything that's better.

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FR
Director of Technology Infrastructure at a healthcare company with 10,001+ employees

Commvault is a great backup/recovery solution. Start small, then scale out. Training is very important, as it is a complex solution. 

The solution is very capable as a single platform. It has many features. However, we have not leveraged the capabilities to move, manage, and recover our data across on-premise, hybrid, and cloud locations yet.

Commvault offers the best integration of multi-cloud/hybrid environments and is a leader in the market. The solution offers an extensive array of cloud options and features. However, we are leveraging it for on-premise workloads at the present time. 

Biggest lesson learnt: Backup replication requires a solid network infrastructure.

I would rate the solution as a nine (out of 10).

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Alisson Miranda Silva - PeerSpot reviewer
Analista de Suporte Sênior at Algar Tech

I would rate Commvault Hyperscale X a nine out of ten.

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BB
Senior Deployment Engineer at a computer software company with 11-50 employees

They are up to mark whatever we see an enterprise from hypervisors, that is virtual involvement. They cover everything and they also cover most of the databases that come out. They're up to date on all the workloads. They can protect most of the workloads out there. It's very important for any organization to protect all its data sets.

If anyone wants to protect multiple workloads, different kinds of workloads, Commvault is best for that.

I would rate this product an eight out of ten.

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MD
Services Manager at MTI Systems

I rate Commvault 10 out of 10. It's full of features. Commvault is a rich system that might scare somebody the first time they see it because it feels so huge. There are thousands of options. On the other hand, if you understand the architecture and the logic behind it, it's the perfect way to do whatever you need. Because there are so many options, you will definitely find a way to address your needs. Everything is supported, and there is nothing it cannot do.

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BS
Senior System Engineer at V S Information Systems

Commvault is a good solution, and we would recommend it to others. There are no major issues with Commvault. We have full trust in it when it comes to protection. They have built a good customer reputation when it comes to protection. Our management is also very satisfied with it.

I would rate it a 10 out of 10 in terms of protection and features.

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JG
Data Center Shared Services at a university with 5,001-10,000 employees

If you don't have know-how regarding this solution, you will need assistance from certain parties, providers or the company itself. That's not only for Commvault, it's for backup tools or any other kind of implementation, in general. You can really make wrong choices at the beginning that are not easy to repair when the whole system is in production.

Commvault has two interfaces, a Java interface and a full HTML interface. People who use the tool must have the know-how, so internally we teach the people who use the tool how to do backups and restores; we focus on these situations. For me, with my know-how, the tool is really simple, both the Java and the HTML. But for newer people, it might be a little bit complicated.

The biggest lessons I have learned using this solution are about the different ways to back up a virtual environment, and the different types of deduplication options there are.

The product is really good for us. I can't say that it would be really good for someone else, it depends on your environment. For us, Commvault is between nine and 10 out of 10.

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Giuseppe Sgroi - PeerSpot reviewer
Senior Project Manager at CAP Holding S.p.A.

I can’t fully endorse it, because it depends on the final use of the customer. I would conservatively, rate it an eight out of ten. 

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RS
IT Manager at a comms service provider with 501-1,000 employees

It supports SharePoint Online, OneDrive, and other services.

Overall, I rate the solution a seven out of ten.

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DM
Disaster Recovery Coordinator at a university with 5,001-10,000 employees

We're just customers and end-users.

We are typically one version behind the latest. We don't usually have the latest version of the solution.

We're using a private cloud on-premises as a deployment model.

My advise to other companies would be to just do your homework. Make sure it's the right solution for your company. We really didn't think about enterprise architecture. We put it in and then had a change how we operate. So make sure it's the right fit.

Our biggest lesson was the realization was that we need enterprise engineering and the enterprise architecture.

I'd rate the solution eight out of ten. They have some really good features. They have really good engineering. They have very good support. However, they're missing on some of the innovations that some other companies are coming up with. They either need to create their own innovation or buy it from somebody else and integrate it. 

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MH
International Investment Agreements Specialist at GAFI

I recommend the solution to others and rate it as a nine.

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SA
Project Consultant at a computer software company with 501-1,000 employees

I primarily still use the Commvault Command Center. We teach a lot of customers to use the Commvault Web Console because it is easier for them to use. Also, for future upgrades, the newer versions are aware of the web and HTML5 interfaces, but not Command Center.

It is good to have an assessment of the environment beforehand to really look at the retention of the customer's backups. If they are already using a solution, it is important to determine if the configured retention times are up to date. It is also important to know if cloud integration is necessary or will be in the future.

I would rate this solution as eight out of 10. There is always room for improvement.

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LP
Senior Analyst at a manufacturing company with 1,001-5,000 employees

I rate Commvault nine out of 10. If you want a stable product that you can rely on, you should definitely go for the Commvault environment.

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MS
Technical Consultant at a comms service provider with 10,001+ employees

The biggest lesson I have learned from using Commvault is to take your time. Especially in complex environments, the design stage takes a lot of time, but you need to do it well. Otherwise, you will have trouble in your implementation. We learned that the hard way. We wanted it built fast but, when the design was ready, we needed to rebuild several times.

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VV
Technical support at Foresight Software Solutions Pvt Ltd

A sales manager, a technical manager, a COO, one of my colleagues, and I handle Commvault in our company. Overall, I rate the tool a nine out of ten.

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ED
Principal Architect at a tech vendor with 10,001+ employees

You need something in the cloud to do the backup. For example, I use CommVault on my laptop from work, and we use Commvault in the cloud, which is very easy and very good to use. Not Metallic, but with only Commvault, we are backing up to the cloud and our desktop. So, we can use it everywhere. If you have some problem, then you can restore it at home, which is very nice. It works very fine.

My suggestion to others is to size it correctly. I do recommend the products.

Overall, I rate the solution an eight out of ten.

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KP
Senior Database Administrator at a healthcare company with 10,001+ employees

In general, I would give Commvault a thumbs-up. Make sure your people are involved in the procurement process so that they understand what it offers, and be sure to do PoC testing. But that's generic to any implementation.

Because my work with Commvault isn't necessarily technical in nature, it's more process-oriented, people in a similar situation should work closely with their administrators to make sure the admins understand what they need to do. The problems that we have with it are mostly to do with internal workflow.

The Command Center for getting a view of your data is okay. We have some internal issues with the way that the people who manage the system display things to us and give us access to certain things. But otherwise, it's okay.

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JG
Aviation Attorney at Gagliano Law Offices

I would highly recommend it.

The biggest lesson I've learned from using it is that when I expand, I'm going to need an IT consultant to assist, so that I don't have to spend the time doing it. I will want someone who can deal with the issues efficiently.

With the caveat that I haven't needed a backup yet, since nothing catastrophic has happened, I would rate Metallic and their team as a 10. I can only assume and hope that if, God forbid, something were to happen and I were to need the backup, it would be as good as the service has been so far.

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FH
Backup Engineer at a pharma/biotech company with 10,001+ employees

Commvault is more administrator-friendly than other backup tools.

We are using Commvault for cloud support, but that part is at the PoC stage. But it's the same as the on-prem solution. Whether the library is on physical disk or in the cloud, it looks the same in Commvault, so that's not an issue in terms of configuration or use. There are even more cloud vendors than I had heard of and it looks like Commvault supports all of them.

We don't use it, but there is an archive function in Commvault which allows you to move data from primary storage to another type which is much cheaper.

Version 11 of Commvault has been on the market for something like seven years now. They have changed the naming so what they called service packs are now called feature packs. That means they are no longer changing the version number and they do what they call a "platform release." That was changed in SP19. In each new pack they add new features every three months. They also have hotfix releases every week or so.

I'm still surprised that they continue to come out with features that are really nice and that you didn't even think were possible.

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it_user545850 - PeerSpot reviewer
Infrastructure team leader - senior infrastructure analyst, storage and virtualisation at a construction company with 10,001+ employees

Take the opportunity when engaging the Commvault sales team to walk them through other data management challenges that you have. You’ll likely find that the "backup" solution that you were looking for might be able to address these challenges and provide you with a greater ROI. This certainly worked for us and we have several new initiatives being developed to get more even value out of our deployment.

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MK
Architect at The Lean Apps

We are Commvault partners. 

I'm using the latest version of the solution. 

I'd rate the solution nine out of ten. 

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Mark Torpy - PeerSpot reviewer
Data Protection Specialist at Tech Mahindra Limited

I would definitely recommend using Commvault. On a scale from one to ten, I would give Commvault a rating of eight.

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JB
Sr. IT Manager at a government with 10,001+ employees

My advice for anybody who is looking into implementing Commvault is to do their research. It's a good product for most use cases, although it's not the best. My main complaint is that it needs better reporting.

I would rate this solution a seven out of ten.

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PG
Backup Administrator at a manufacturing company with 5,001-10,000 employees

We are very satisfied. It is a very useful product, daily. 

Commvault is constantly developing new use cases based on customers' requirements. They are developing new features on a regular basis. In version 11, 19 new features were added. For example, in previous versions we did not have the Command Center and whenever backups failed we could not restore the data. Now, there are options for restoring the data. These kinds of advanced techniques are introduced from day to day.

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Morne-Paulse - PeerSpot reviewer
Commvault & EMC Networker, Avamar Backup Administrator at Condorgreen

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.

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DI
Infrastructure Engineer at a healthcare company with 5,001-10,000 employees

I'm using the latest version of Commvault Complete Data Protection.

The vendor provides maintenance for Commvault Complete Data Protection, and support-wise, it's good, and the maintenance is easy.

My company has a small IT team, so it's mostly people from the IT team who have access to the solution. The IT team manages it. Regarding backup, every employee's data goes into Commvault Complete Data Protection, but four to five people access and use the solution.

Suppose anybody asks me about wanting to start using Commvault Complete Data Protection. In that case, I will say go for it because the solution is good and functions like any other backup tool, such as Veritas NetBackup.

My rating for Commvault Complete Data Protection is eight out of ten. It's a good solution.

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AM
Storage / Backup Administrator at Saudi Basic Industries Corporation

Overall the solution is very good and highly stable. Commvault HyperScale X is based on Red Hat and there are licensing costs involved which can be looked at as a disadvantage to other solutions.

I rate Commvault HyperScale X a nine out of ten.

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RJ
Solution Architect at IT Solution

I rate Commvault Backup and Recovery 10 out of 10. I would recommend Commvault if a company has huge backup needs and a sufficient budget. If the price isn't an issue, you shouldn't compromise. 

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SA
IT Specialist at a wellness & fitness company with 1,001-5,000 employees

I rate this solution a nine out of ten. The product is really good. Commvault has wonderful security features like backup and recovery features. Other solutions have their methodology for backing up and storing data in the target disk. Commvault is very good; in most cases, they are better than Veeam. There are similarities regarding backup, recording methodology, incorporating cloud workloads and integrating cloud with on-premises but storage matters with these solutions. If you prioritize your hardware, Commvault is a good choice.

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MC
IT Ops at Schmitech Inc.

I rate this solution ten out of ten. It is a great tool which is easy to use, and I am satisfied with the product.

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JD
Owner at a manufacturing company with 1-10 employees

I rate Commvault an eight out of ten.

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MB
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing

My advice for anybody who is implementing Commvault is to make sure that they have a support contract. Support is very important, as this is a time-consuming product when it comes to management and regular maintenance.

In summary, this is an enterprise solution that you can trust in your environment for backup and recovery. In fact, it is one of the top 10 backup solutions on the market.

I would rate this solution a seven out of ten.

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LA
Backup & Recovery Section Head at a retailer with 1,001-5,000 employees

We are resellers.

I would advise those considering the solution, that, if they use it in conjunction with Nutanix, there may be some limitations. You can't back up, for example, on Nutanix and restore things to Veeam or other environments.

That said, we're mostly satisfied with the solution. I'd rate the product at an eight out of ten.

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JL
Pre-Sales at Arrow ECS Portugal

Perhaps, my best advice is to look for an integrator with expertise in Commvault to help deploy this solution. It's not that easy to install. It's not even possible after they all installed it. Customers should have someone with good expertise with Commvault to supply it.

I would rate this solution as eight out of ten.

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SU
Enterprise Solutions Architect at a tech services company with 51-200 employees

I have been using backup technology for more than fifteen years.

Commvault claims that they are doing all kind of things with archiving and compliance, but I have discussed this with my implementation team and they have not been receiving good feedback. There are a lot of issues in managing it.

When it comes to a backup solution, however, I do not suggest anything other than Commvault. It gives me room so that I can meet the customer's requirements both in terms of budget and performance, and they are happy with it.

For anybody who is implementing this solution, I would suggest only doing a POC if absolutely necessary. It drags out the implementation, so it should be minimized if it is done at all. 

In summary, this is a unified product that is simple to use. It is a good backup solution.

I would rate this solution an eight out of ten.

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VV
Technical support at Foresight Software Solutions Pvt Ltd

I have used versions 11.28 to 11.30. I have four years of experience in technical support. We should not think that the solution is expensive. It is worth the money. It is a worthy product. Overall, I rate the product a nine out of ten.

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AruneshRajendran - PeerSpot reviewer
Sr. IT Administrator at a comms service provider with 201-500 employees

I rate this solution four out of 10. 

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BP
Senior Architect, Cloud Infrastructure at a tech vendor with 501-1,000 employees

Go through an assessment first before selecting the product. Every business is different and has different requirements. Do a complete assessment with the data protection partner, whether it's Commvault, Veeam, Cohesity, or someone else. Go through a proof of concept, if possible. Mind your business requirements, RPO, and RTO. Look at your budget too. This should help you to make the right decision.

The biggest lesson would be to have a proper data protection strategy for the organization. There were a lot of things that we had to implement after implementing the product. It's better if you completely understand your business requirements, then implement this product.

I would give it a rating of an eight (out of 10) because it does not have an easy deployment. The deployment is not something that just anybody can go in and deploy. It needs a good level of understanding for deployment. Once you deploy, you need to be familiar with how to administer the product, how to set up all the reporting, etc. Just navigating the admin interface is not really that easy.

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DG
Senior System Administrator at a manufacturing company with 201-500 employees

The amount of hardware required to run the software and do the heavy lifting is this solutions biggest downside. In a time of reducing hardware being required to then add a media server a comm server a SAN and storage server and another media server. Well it's a bit overwhelming. Package it and create an appliance already.

If SQL heavy plan to use the work flow for your automated processes that involve Commvault.

View full review »
Mostafa Atrash - PeerSpot reviewer
Sr. Enterprise Solutions Engineer at Palpay

Buy Commvault. It is an excellent backup solution. I would recommend the solution.

What is important to Commvault is the flexibility. E.g., if you have a new application that you want to integrate, but it's not supported, they can help you with that. They will start immediately working on it with the development. We have talked with Commvault many times, and this was one of the things that they are proud of. They can give you an integration, even if it's not integrated yet. In addition, Commvault has done a partnership with HPE, which helps with integrations.

I would rate the solution as a 10 (out of 10).

View full review »
SN
CTO at Greenware Technologies LLC

We are a partner of Commvault. We are an implementation partner. 

If a user decides to implement Comvault on-prem, they should select a partner who can support them better with the coordination of Commvault.

I'd rate the solution nine out of ten. I like the scalability, steadiness, and reliability of the product. We can rely on Commvault for the data. 100%, you will get your data back. That's why we use it.

View full review »
FA
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees

We're just a customer.

We do recommend the solution. However, a company needs to look again into why they need it. With Commvault, you can deploy on-premise or on the cloud. It is compatible with several cloud vendors. However, the deployment depends on what you need it for. For example, if you need to back up Office 365, then there are two solutions from the providers, from Commvault. Recently they have started talking about Commvault Metallic. They started trying to promote it in other regions. We've done a profound study in the Commvault Metallic for our Office 365 in the past. We compared it with two more products. We compared it to a Barracuda email protection and we compared it also with Veeam.

Any company should do the same and run comparisons. They need to know exactly for what purpose do they need to acquire the solution. If it is for Office 365 then there are two solutions for that. One of them is the Commvault Metallic, and it is a SaaS model. The SaaS model is fully manageable. The user will not even look into infrastructure. It will be fully managed by the Commvault team in the background. There is no need to worry about the storage consumption on Azure if you also choose to go with Microsoft Azure cloud. When you need infrastructural backup, then there is the Commvault hyper-scale solution. That's the only available option and is very powerful.

Overall, I would rate the solution ten out of ten. We've been very happy with it so far.

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Aldo Centino - PeerSpot reviewer
System Administrator at Waternet

I would recommend Commvault. We have not had many difficulties with it and I think it is a good product.

We don't use Command Center, only the CommCell Console. In our department, only five people are doing the backups and the restores. We are all system specialists, and we work together to maintain Commvault.

I would rate it at eight out of 10. A 10 is too high and would mean it is super-good. For me, an eight is very high.

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MP
Senior Technical Support Engineer at a tech services company with 11-50 employees

I don't like the solution's Command Center. I don't know why they have pushed it. The old Java console is much better. Maybe it's because I was used to it. One good thing about the Command Center is that it has reduced the steps we have to take. If we had to do 10 steps on the Java console, it's been reduced to four or five steps in Command Center. But I'm confused about whether I'm doing things right because there are some steps missing. For a newcomer, Command Center would be good. But for me, I still prefer the Java console.

Currently, there is only me, as a system administrator, and another guy on the database team who use Commvault. That's all. We don't have many administrators.

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AI
Senior Systems Consultant | Virtualization at a tech services company with 51-200 employees

If the customer needs to protect five terabytes of data, they will need five licenses if they need to upgrade to make devices flexible or create this model. Many small customers can start with a 10TB appliance, and enterprises can scale up to 50 TB. The appliance is compatible with various hardware platforms, including LG, Lenovo, IBM, Dell, etc.

I recommend the Commvault HyperScale X for its enhanced quality, performance focus, and data isolation. I recommend looking for support for various solutions from a single vendor. Overall, I rate it a seven out of ten.

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Mahmoud Dabash - PeerSpot reviewer
Senior System Consultant at eSky IT

I recommend the solution to others and rate it as an eight.

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KL
Project Manager at datasitter INC

My advice for anybody who is looking at Commvault is that it is better suited to larger businesses.

I would rate this solution a seven out of ten.

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KR
Infrastructure Solutions Architect at a computer software company with 5,001-10,000 employees

Understand the way it works in terms of sizing and configuration. As soon as that is correctly done, it's not so difficult to understand. 

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TS
Senior Presales Consultant at OFFTEC International

The advice that I would give someone considering this solution is that you need to have the right people and the right team to implement Commvault. Other than that it's a good tool. From the backup and recovery processes aspect, there's a feature currently they are working with us to enhance it. It does what it says it'll do. 

I would rate it a nine out of ten. Not a ten because there is a little complexity of the overall product. 

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Hayam Salem - PeerSpot reviewer
Technical Presales Engineer at Adaptive Solutions

I would recommend my clients to choose Commvault's accessible license. I rate the overall solution a nine out of ten.

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Diego Torres - PeerSpot reviewer
Founder at AT Vault

The product provides the availability of servers. If one server is down, the other two work in that space. You get all solutions in one product and don't have to worry about the type of server, storage, or switch network you need to buy to set up the backup software.

I rate Commvault HyperScale X a nine out of ten.

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NP
General Manager of Sales at Ashtech Infotech Pvt Ltd

The tool is a feature-rich product. 

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Karabo  Molema - PeerSpot reviewer
Founder and Director at BMBE SOLUTIONS

I rate Metallic an eight out of ten.

I have not used the solution enough to give it a higher rating.

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FA
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees

At the moment we are evaluating the additional features in terms of Office 365, backup, and SharePoint to analyze the differences.

Overall, this is a unified solution and it's wonderful.

I would rate Commvault a ten out of ten.

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SN
CTO at Greenware Technologies LLC

Keep on training and select a proper implementation company. That is the most important thing.

Most of our clients are only using Commvault. If they go with Commvault they won't use any other product. It can back up everything: servers, databases, storage snapshots — everything. They don't need other software.

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JL
Sr. Network Analyst at a government with 5,001-10,000 employees

My advice is to have a dedicated team for Commvault, if possible. In our team we are dealing with DNS Exchange, antivirus, Active Directory, and Commvault. I feel I'm not successful enough in Commvault because I am always thinking about multiple things. If you really want to be successful with the product and use it to its full potential, a dedicated team just doing Commvault would be great. In reality it might not be easy to do, but if I had a magic wand, I would have two or three people just doing Commvault.

I think it's a great product that we are under-utilizing. The lesson I have learned from using it is that when I think I'm getting a handle on Commvault, when I think I'm learning it, something else happens that shows me that I know nothing about Commvault. It's a good product, but it's just it takes a lot of effort to support it. Sometimes we just don't have the time. When it works fine, it's awesome.

IT has the regular ComCell Console that looks ugly but is full of functionality. And it has another way to manage it called Command Center that is a nice-looking web interface but I find it doesn't have all the functionality, so I stick to the old interface because I can do everything there. I haven't used Command Center often. I don't find it's the best feature because there are some things that I cannot do in there. I got used to using the ComCell Console and have kept on using it.

The fact that the solution is a single platform hasn't really enabled our organization to accelerate growth or drive innovation. We're government, so we are not driven by growth or innovation. We prefer to have stability and reliability. We're not a company that is trying to quickly sell something. We don't care about that. We're not trying to grow; it's actually the opposite: The less impact that government has, the better.

In terms of the solution's breadth and depth of cloud support, we're not using cloud yet. In government, we don't want to have the latest and greatest and the shiniest thing. We have to be very careful. In a private company, somebody just says, "Okay, let's go cloud," and that's it. Next day everybody is in the cloud. But we have to be accountable to taxpayers and we usually have to justify the expense. Decisions are not made that fast, so we are not in the cloud yet.

We have not tried or simulated a disaster recovery scenario. It's something we have to test. We tried once and we killed the network and everybody complained, so we had to stop it. We have recovered the files here and there when people say, "Oops, I just deleted this file. Can you recover it?" But a whole disaster recovery is something we have never done, and I hope we never have to.

There are five administrators of it in our organization while a couple of more use it to move VMs from one place to another. There are three more on the SAP team who use it to push backups to us, and three more from the DBAs. We don't back up laptops or desktops. Our end-users don't have access to this, nor do our other IT teams such as the applications programmers. They have to come to us to restore something.

It works fine when it works. It's a good product but it takes a lot of effort to support it. I don't know if it's because we didn't implement it correctly or if it's our infrastructure or the product, but that's my general impression.

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AH
Presales Technical Consultant at a tech services company with 11-50 employees

Overall, Commvault has a strong solution with strong features. The problem with it is the management consoles. We need both of them to operate the product. Also, sometimes the pricing is an issue as it can be very expensive compared to other solutions.

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HM
Engineer at a tech services company with 1-10 employees

I rate Commvault nine out of 10. One recommendation I have for people considering Commvault is to explore all of the features the product offers. It has many features that aren't explored because of a lack of time or knowledge. I would invite all prospective customers to evaluate the whole breadth of functionality and suggest that they seek the assistance of a qualified implementation team. Do careful planning before implementing the product.

Isolating and segmenting storage targets from public networks to mitigate lateral moving threats can be difficult with Commvault. It takes thorough and detailed planning. You need to have careful planning before taking on implementation efforts. It's crucial to carefully consider where you're going to deploy and how you're going to divide the various segments of the product into different solutions so that you can comply with your business requirements.

Commvault might be challenging to deploy sometimes, and you need knowledgeable people to operate it. That doesn't mean it's going to be a failure. When the people are prepared and have skilled implementers, the product is a success from every point of view. So you have to be careful.

On balance, it is the most comprehensive solution in the market, with the ability to handle all kinds of applications, databases, and virtual workloads. Commvault's portfolio has a great breadth and depth in terms of quantity and quality of supported solutions. For example, Commvault is now supported on the cloud. The ability to mail snapshots back is one of Commvault, which has protection for all those workloads. Some of the competitors have just started to gain traction in this area, but Commvault has been doing it for several years.

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PM
Consultant at a integrator with 5,001-10,000 employees

I would recommend Commvault to potential users. I'm satisfied with this solution.

On a scale from one to ten, I would give Commvault a ten.

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JA
Systems Architect at The University of Auckland

Overall, this is a good product and very capable. That said, my advice for anybody who is considering it is to make sure that it fits your purpose. If you can make do with a simpler product then choose a simpler product.

I would rate this solution a seven out of ten.

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it_user670536 - PeerSpot reviewer
Storage Architect for Datacenter Proximus at a comms service provider with 10,001+ employees

Commvault is certainly a vendor that you have to take into consideration if you are looking into a backup solution. It’s worthwhile to have a look at it.

The most important criteria when selecting a vendor are cost and, perhaps, new features that Commvault maybe doesn't have, like backups to public clouds, for instance. But the primary factor is the cost.

I would rate Commvault at eight out of 10 due to the stability, our relationship with the development team, and the quality of their backup of their solution.

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AR
Sr. IT Administrator at a comms service provider with 201-500 employees

If you need a better DR solution, this one is good. We will do failover testing: Where one site is down, the other site should automatically take over, so that everything will be available. If that works well, then this would be the main thing that I would highlight.

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DM
Chief System Engineer at a media company with 501-1,000 employees

One thing is the pricing. I think they're expensive. They're very good, but they're pretty expensive. It's a complex system that you have to sit on a little bit. You have to work on it. You have to be very aware of any backup program but here specifically, because it does so much, you have to always be conscious of what's happening.

I would rate it a nine out of ten.

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Diego Torres - PeerSpot reviewer
Founder at AT Vault

Commvault Complete Data Protection is the number one solution in its category.

We use one to two backup specialists for the maintenance of the solution.

I would recommend this solution to others. It has worked well.

I rate Commvault Complete Data Protection a nine out of ten.

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BK
Sr. System Architect at a tech services company with 201-500 employees

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

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AI
Senior Systems Consultant | Virtualization at a tech services company with 51-200 employees

You need to size the CommServe and the agents very well because it will help the performance.

Overall, Commvault is a good solution for midsize and enterprise companies.

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AV
Data Analyst at a tech services company with 501-1,000 employees

It's good software and you can create software that is diverse. It has just about every application platform and cloud platform you could need in one solution. You don't need several software programs to admin and to back up many solutions. It provides software efficiency. You can do what you need to do with one solution, not ten.

Use the Educational Services or Professional Services, if you don't have experience with this software. It will be a better experience if you have some background in the software. When I talk with people in my industry about Commvault, they complain that it is difficult, it's big, it's complicated, etc.. I say to them that we have no problems with it. Everything is fine. That is mostly because we read a lot about it through the documentation and watched some educational tutorials before we implemented it. And support is great. Support can help you to resolve questions, not only when something is not working, but also with configuration issues.

Commvault's breadth and depth of cloud support is okay. They continue to introduce new features and new ways to administrate, configure, and use cloud platforms. There may be some platforms that are better in certain areas, but Commvault is not bad and it's not excellent. It's good, it's in the middle. I can't say Commvault's cloud support has a major effect on our operations, but it has some effect. We have cases when Commvault is the only solution to move data from a given cloud to a private cloud or from a private cloud to on-premises. So for migration it's a great solution. But for cloud backup, we don't have a lot of tenants who use Amazon in our region. They mostly use private or regional providers, not global.

Everything is okay in Commvault and they're improving it by themselves. Every update brings new or updated features, which is great.

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EV
System Administrator at a government with 501-1,000 employees

Think about your backup strategy before you begin making a blueprint — that's very important. Do not deploy it and then try to change it. This will only lead to unnecessary difficulties. What are the needs of your organizations? RTO and RPO are also very important. If you want to switch versions or solutions once it has already been deployed, it's not impossible to do so, but it's going to take some serious time and effort.

On a scale from one to ten, I would give this solution a rating of eight.

In every product, there is always a balance between the features and how you use them. This solution provides many options; however, If you want to understand and use all of the features that are available, as there are so many, it's going to be quite difficult. I think that's quite common with every application: you use a specific set of features that you're used to and which are easy to use. There are almost too many features; it's almost too much for an admin to handle — It's just overkill. 

A more simplified interface or front-end would be more preferable. This is not to say that the back-end should be easier, it can be complex. Moreover, it needs to be complex to satisfy demanding customers.

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YD
Solutions Architect at a tech services company with 51-200 employees

Commvault is very feature-rich. Its licensing is quite easy to configure, though we must pick the right size for the backup environment so the customer can have the best price.

I would rate Commvault as eight out of 10.

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IM
Principal Consultant at a tech services company with 51-200 employees

We are official partners with Commvault. I'm a consultant.

I would advise companies considering the solution to first check out a trial or a demo and to evaluate if it's the right solution for them. If you have a very diverse data center set up, then it's likely going to be good for you. They have a strong implementation of Office 365 backup capabilities. If a company is using 365, it's going to be quite useful.

Overall, I would rate the solution at a ten out of ten. It's quite robust and already has all of the features we need. Of course, its level of diversity has been great. We're quite satisfied with it overall.

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Diego Torres - PeerSpot reviewer
Founder at AT Vault

This is a relatively new solution for customers in Argentina, so I go to a lot of effort to know the solution well and to present it to our customers. It's not easy but I think that when the customer becomes familiar with the solution, many want to change to it. The stand out aspect of Commvault is that it supports its clients on a unique platform. Whether it's underlying solutions, cloud solutions, SAP Hana, for example, replication backup, archiving, reporting, all of this is one platform. I would suggest starting with small solutions, to learn the product and see if it's the best option for your needs.

I would rate this solution a nine out of 10. 

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it_user711297 - PeerSpot reviewer
Works

Try it. Think in functionality and solution rather than conventional big names believing that there is nothing better.

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BR
System Engineer at Darva

I would recommend this solution. It is a good solution for cloud backup. 

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RD
Senior Manager Infra/Workplace/Cloud Platform at a manufacturing company with 10,001+ employees

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.

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VV
Technical support at Foresight Software Solutions Pvt Ltd

I rate the solution a nine out of ten.

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BM
Technical Architect at a computer software company with 1,001-5,000 employees

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

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EV
System Administrator at a government with 501-1,000 employees

We are currently working through what we need for disaster recovery in general, and Commvault already has a major place in that. However, there are several things that we do not currently use, so there may be an option to use more of it for that benefit. For example, the product supports archiving capability, which is something that we do not use at this time.

In summary, this is a good backup solution but considering my comments on the GUI, it is not perfect.

I would rate this solution an eight out of ten.

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VV
Technical support at Foresight Software Solutions Pvt Ltd

I would recommend Commvault Complete Data Protection to anyone who is considering implementing the solution into their organization.

Overall, I would rate the product an eight out of ten.

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GK
Technical Lead at a tech services company with 10,001+ employees

When we first started using Commvault, we had many problems. They were on a daily basis and including things like data access and data loads. At this point, we are no longer facing problems.

This is a product that I might recommend, although it depends on the scenario.

I would rate this solution a four out of ten.

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ME
Data Storage and Protection Team Leader at a tech services company with 1,001-5,000 employees

This is a product that I recommend because it is stable and has good support. However, it still has some limitations and can be improved.

I would rate this solution a nine out of ten.

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KA
Expert System Engineer at a tech services company with 201-500 employees

We use the on-premises deployment model.

Commvault is an industry leader. Also, the price is competitive with other solutions, like Veeam. In Morocco, all customers chose Veeam because it's very simple and also their price is not expensive. Now that Commvault has adjusted pricing, they are another solution that people should consider.

I would rate the solution seven out of ten.

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it_user537843 - PeerSpot reviewer
Network Engineer at a energy/utilities company with 501-1,000 employees

Invest the time and resources to learn and develop your policies.

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it_user633354 - PeerSpot reviewer
Technical Consultant at a tech services company with 11-50 employees

We are waiting for the new version to come out.

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it_user710619 - PeerSpot reviewer
Leader in Advanced Services department at a tech services company

Commvault is very committed to their product, so with either a small or very large environment, you can't go wrong choosing Commvault.

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PH
Technical Consultant at a tech services company with 11-50 employees

It's a good product, but consult with the Commvault team too, for proper hardware sizing and take suggestions on implementation phases.

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Buyer's Guide
Commvault Cloud
March 2024
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.