We performed a comparison between OPS/MVS Automation Intelligence and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"It reduces the number of repetitive motions required by a human to respond to the system."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"It takes a lot of the headache out of managing your data centers and software in other places."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The solution primarily drives system information, and I believe it works fine."
"We are able to do problem determination on runaway processes."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"The ease of deployment, especially on Windows platforms, is valuable."
"The product’s auto-remediation feature helps with automation."
"I like the historical reporting of observer metrics."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Scalability is zero. It cannot be scaled because of its age."
"The GUI interface could be improved, but that is coming. They are working on that."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Some of the command sequences are too long."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"I would like to see them improve their network monitoring."
"The initial setup should be easier to complete."
"The solution can be improved by expanding to cloud usage."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"Application monitoring must be improved."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
Earn 20 points
OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OPS/MVS Automation Intelligence is rated 9.4, while SCOM is rated 7.8. The top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON and BMC TrueSight Operations Management, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Nagios XI.
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