IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

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Executive Summary

We performed a comparison between IBM Tivoli Business Service Manager and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring.
To learn more, read our detailed Event Monitoring Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is the efficiency."

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"​It is an easy product to use and it is stable.""The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional.""It reduces the number of repetitive motions required by a human to respond to the system.""It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it.""It's very secure, because it's a legacy application.""It alerts the operators when it is time to repair the communications and the IPLs.""I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me.""Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky.""The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into.""The GUI interface could be improved, but that is coming. They are working on that.""Scalability is zero. It cannot be scaled because of its age.""The reason sometimes it is not stable, we do not have the expertise to write the script.​""The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented.""It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it.""Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

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Ranking
15th
out of 20 in Event Monitoring
Views
142
Comparisons
78
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 20 in Event Monitoring
Views
156
Comparisons
113
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Event Monitoring
March 2024
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: March 2024.
765,234 professionals have used our research since 2012.
Comparisons
Also Known As
Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
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IBM
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Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
Sample Customers
SSGC
Tieto
Top Industries
No Data Available
REVIEWERS
Financial Services Firm57%
Healthcare Company10%
Energy/Utilities Company10%
Insurance Company10%
VISITORS READING REVIEWS
Financial Services Firm34%
Computer Software Company11%
Manufacturing Company11%
Logistics Company9%
Company Size
No Data Available
REVIEWERS
Small Business4%
Large Enterprise96%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise5%
Large Enterprise89%
Buyer's Guide
Event Monitoring
March 2024
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: March 2024.
765,234 professionals have used our research since 2012.

IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli Business Service Manager is rated 7.6, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". IBM Tivoli Business Service Manager is most compared with , whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, SCOM, BMC TrueSight Operations Management and DX Spectrum.

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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.