We performed a comparison between OPS/MVS Automation Intelligence and PagerDuty Operations Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"It's very secure, because it's a legacy application."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable."
"The product easily integrates with other solutions."
"PagerDuty is very stable and very reliable."
"Notification is the most valuable feature."
"The most valuable feature of PagerDuty is its integration with other tools, such as Amazon AWS, to receive notifications or create automatic instances."
"The initial setup is a simple process."
"It has scaled well for us."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Some of the command sequences are too long."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"The GUI interface could be improved, but that is coming. They are working on that."
"The solution does not code all alerts correctly so sometimes you get false positives or multiple alerts for the same issue."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
"I would like the UI to be more intuitive. I would like to be able to group or color-code the discoveries. When you create a system, you have a listing of all the different configurations. You can list them by teams, but some additional color coding would be helpful. I would break it down by incident controls. In other words, it should be broken down it into response teams and engineering divisions."
"Something that needs to be improved, is adding multilingual support."
"PagerDuty's webhooks need some improvement."
"PagerDuty can improve the integration with Terraform."
"The user interface could be more intuitive."
"It cannot be integrated with our upgraded Jira system."
Earn 20 points
OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring while PagerDuty Operations Cloud is ranked 1st in IT Alerting and Incident Management with 35 reviews. OPS/MVS Automation Intelligence is rated 9.4, while PagerDuty Operations Cloud is rated 8.8. The top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". On the other hand, the top reviewer of PagerDuty Operations Cloud writes "Effectively generates alerts for incidents, making it suitable for 24/7 monitoring of infrastructure". OPS/MVS Automation Intelligence is most compared with BMC MainView, BMC TrueSight Operations Management, SCOM and IBM Tivoli OMEGAMON, whereas PagerDuty Operations Cloud is most compared with Opsgenie, ServiceNow, JIRA Service Management, Splunk On-Call and Everbridge IT Alerting.
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