Compare 3CX Live Chat vs. InterCall Unified Meeting

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3CX Live Chat Logo
9,162 views|7,211 comparisons
InterCall Unified Meeting Logo
191 views|173 comparisons
Product Features
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
Ranking
8th
out of 59 in Virtual Meetings
Views
9,162
Comparisons
7,211
Reviews
0
Average Words per Review
0
Rating
N/A
35th
out of 59 in Virtual Meetings
Views
191
Comparisons
173
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: August 2021.
533,638 professionals have used our research since 2012.
Comparisons
Also Known As
Unified Meeting
Learn More
Overview

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

  • Easy and convenient for visitors
  • Build rapport with potential customers via live chat
  • Increase sales
  • Reduce customer support line costs by using live chat
  • Learn to understand the pain points of your customers

FEATURES

  • Simple and clean UI for all users
  • Option to elevate a live chat to a call or video call
  • Free iOS or Android apps to respond to messages through a smartphone
  • Ability to transfer chats to other agents
  • Agent’s picture is shown in the live chatbox
  • Customizable chatbox. Add a company logo, change the colors of the chatbox
  • All chats are saved in chat history
  • Dedicated storage system for all offline messages
  • Create unlimited agents to handle live chats and calls
  • Customizable offline message form
  • Supports animations in the chatbox
  • Ability to choose whether you want to accept or decline a chat

Unified Meeting® enhances the way you communicate by making meetings convenient and easy to manage.

Unified Meeting® is a meeting and collaboration application that puts you in control of all aspects of your meeting including scheduling, participant management and security.

Key Benefits

  • -Click to Launch Video with up to 8 live video   streams per meeting and Boardroom connectivity
  • -Click to Schedule with Outlook, iCal/Calendar,   Google Calendar and IBM Notes integration.
  • -Click to Call and Join with Voice over IP, Call Me   and Dial-in.
  • -Click to Share your presentations, files or   applications on demand.
  • -Click to View & Collaborate with breakout rooms,   polls, annotations and in meeting chat.
  • -Click to Control and ensure a secure,   synchronized and seamless meeting experience
Offer
Learn more about 3CX Live Chat
Learn more about InterCall Unified Meeting
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
SpaceTime Media
Top Industries
REVIEWERS
Comms Service Provider57%
Media Company7%
Integrator7%
Security Firm7%
VISITORS READING REVIEWS
Comms Service Provider37%
Computer Software Company20%
Government5%
Media Company5%
No Data Available
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
No Data Available
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: August 2021.
533,638 professionals have used our research since 2012.

3CX Live Chat is ranked 8th in Virtual Meetings while InterCall Unified Meeting is ranked 35th in Virtual Meetings. 3CX Live Chat is rated 0.0, while InterCall Unified Meeting is rated 0.0. On the other hand, 3CX Live Chat is most compared with Zoom, Cisco VoIP PBX, Yeastar K2, Mitel Communications Director and Digium Asterisk, whereas InterCall Unified Meeting is most compared with Adobe Connect.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.