We performed a comparison between 3CX Live Chat and Pexip based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."We have not had any bugs or glitches, the solution is stable."
"Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems."
"The dashboards and interface of the solution are very good, they have covered most of the main features needed for our needs."
"3CX is useful and easy to use. I can talk to my colleagues from anywhere."
"3CX is a reliable solution."
"3CX has strong reporting and management features. You can manage the capabilities of a call center with queues and timers. It's a complete solution."
"The solution is stable."
"Mobility features and remote extensions work well."
"The solution offers a very user-friendly experience."
"There should be an option to save some extensions."
"It needs the option for the CS rep to stop recording when a credit card number is recited by the customer."
"Message management in 3CX Live Chat is a little tricky. You can transfer a conversation to someone else if it comes into a group, but it isn't always easy to return the conversation to the group."
"Having a video call would be a nice idea."
"I need a robust provider who can help me use Live Chat. Unfortunately, I have to move from one provider to another because they don't have enough capabilities to maintain good service."
"Its features for scheduling and generating reports need improvement."
"The solution was simple to install, but the configuration was not as simple. The full installation process took a few days."
"Reporting and integration are the main challenges, which are at the mid-level or in the enterprise depending on the system that we choose."
"Since they use a capacity license model, the problem is you have to do a first step proof of concept to see how many calls you have."
3CX Live Chat is ranked 11th in Virtual Meetings with 54 reviews while Pexip is ranked 22nd in Virtual Meetings with 1 review. 3CX Live Chat is rated 8.8, while Pexip is rated 0.0. The top reviewer of 3CX Live Chat writes "Any easy-to-use solution that is good for small-scale clients ". On the other hand, the top reviewer of Pexip writes "Well-priced, user-friendly, and offers many great features". 3CX Live Chat is most compared with Yeastar S-Series VoIP PBX, Cisco VoIP PBX, Webex, Kamailio SIP Server and Fortinet FortiVoice, whereas Pexip is most compared with Cisco Meeting Server and BlueJeans Rooms.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.