Compare 3CX Live Chat vs. Siemens OpenScape

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3CX Live Chat Logo
9,947 views|7,689 comparisons
Siemens OpenScape Logo
533 views|470 comparisons
Product Features
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
Ranking
1st
Views
9,947
Comparisons
7,689
Reviews
0
Average Words per Review
0
Rating
N/A
9th
Views
533
Comparisons
470
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
OpenScape
Learn More
Overview

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

  • Easy and convenient for visitors
  • Build rapport with potential customers via live chat
  • Increase sales
  • Reduce customer support line costs by using live chat
  • Learn to understand the pain points of your customers

FEATURES

  • Simple and clean UI for all users
  • Option to elevate a live chat to a call or video call
  • Free iOS or Android apps to respond to messages through a smartphone
  • Ability to transfer chats to other agents
  • Agent’s picture is shown in the live chatbox
  • Customizable chatbox. Add a company logo, change the colors of the chatbox
  • All chats are saved in chat history
  • Dedicated storage system for all offline messages
  • Create unlimited agents to handle live chats and calls
  • Customizable offline message form
  • Supports animations in the chatbox
  • Ability to choose whether you want to accept or decline a chat
Collaboration solution that includes web conferencing, application sharing, and white-boarding. Supports media and moderator switching.
Offer
Learn more about 3CX Live Chat
Learn more about Siemens OpenScape
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
China FAW Co. Ltd. R&D Center, NASA Goddard Space Flight Center, Pentair, Oklahoma City Air Logistics Center, Piaggio
Top Industries
REVIEWERS
Comms Service Provider57%
Media Company7%
Integrator7%
Security Firm7%
VISITORS READING REVIEWS
Comms Service Provider38%
Computer Software Company18%
Media Company6%
Government4%
No Data Available
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
No Data Available

3CX Live Chat is ranked 1st in Unified Communications while Siemens OpenScape is ranked 9th in Unified Communications. 3CX Live Chat is rated 0.0, while Siemens OpenScape is rated 0.0. On the other hand, 3CX Live Chat is most compared with Zoom, Cisco VoIP PBX, Yeastar K2 and Mitel Communications Director, whereas Siemens OpenScape is most compared with Cisco Unified Communications, Cisco UCM, Digium Asterisk and Alcatel-Lucent OpenTouch.

See our list of best Unified Communications vendors.

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