Compare 3CX Live Chat vs. TrueConf Server

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3CX Live Chat Logo
9,536 views|7,407 comparisons
TrueConf Server Logo
407 views|369 comparisons
Product Features
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
Ranking
8th
out of 59 in Virtual Meetings
Views
9,536
Comparisons
7,407
Reviews
0
Average Words per Review
0
Rating
N/A
27th
out of 59 in Virtual Meetings
Views
407
Comparisons
369
Reviews
0
Average Words per Review
0
Rating
N/A
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: July 2021.
523,975 professionals have used our research since 2012.
Popular Comparisons
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Overview

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

  • Easy and convenient for visitors
  • Build rapport with potential customers via live chat
  • Increase sales
  • Reduce customer support line costs by using live chat
  • Learn to understand the pain points of your customers

FEATURES

  • Simple and clean UI for all users
  • Option to elevate a live chat to a call or video call
  • Free iOS or Android apps to respond to messages through a smartphone
  • Ability to transfer chats to other agents
  • Agent’s picture is shown in the live chatbox
  • Customizable chatbox. Add a company logo, change the colors of the chatbox
  • All chats are saved in chat history
  • Dedicated storage system for all offline messages
  • Create unlimited agents to handle live chats and calls
  • Customizable offline message form
  • Supports animations in the chatbox
  • Ability to choose whether you want to accept or decline a chat

TrueConf Server is a powerful, high-quality and highly secured video conferencing software server. It is specially designed to work with up to 250 participants in a multipoint conference over LAN or VPN networks. TrueConf Server requires no hardware and includes client applications for all popular platforms, making it an easy-to-set up, unified communications solution. TrueConf Server utilizes SVC technology based on the VP8 video codec, which guarantees the best possible video quality on every device and channel. TrueConf systems have built-in AEC (acoustic echo cancellation), AGC (automatic gain control) and noise cancellation algorithms, which provides great wide-band audio quality for all participants.

Offer
Learn more about 3CX Live Chat
Learn more about TrueConf Server
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
Hyosung Alere Douglas DynamicsDepartment of Justice and Home Affairs in ZurichRoyal Government of BhutanUniversity of Oriente Santiago de CubaCommercial Bank of Kuwaithttps://trueconf.com/company/customers.html
Top Industries
REVIEWERS
Comms Service Provider57%
Media Company7%
Integrator7%
Security Firm7%
VISITORS READING REVIEWS
Comms Service Provider38%
Computer Software Company18%
Media Company6%
Government4%
No Data Available
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
No Data Available
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: July 2021.
523,975 professionals have used our research since 2012.

3CX Live Chat is ranked 8th in Virtual Meetings while TrueConf Server is ranked 27th in Virtual Meetings. 3CX Live Chat is rated 0.0, while TrueConf Server is rated 0.0. On the other hand, 3CX Live Chat is most compared with Zoom, Cisco VoIP PBX, Yeastar K2, Mitel Communications Director and Digium Asterisk, whereas TrueConf Server is most compared with Zoom, Polycom RealPresence Desktop, Skype for Business and Pexip.

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