Compare 3CX Live Chat vs. Velaro Live Chat

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3CX Live Chat Logo
9,162 views|7,211 comparisons
Velaro Live Chat Logo
37 views|27 comparisons
Product Features
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
Ranking
1st
out of 20 in Live Chat
Views
9,162
Comparisons
7,211
Reviews
0
Average Words per Review
0
Rating
N/A
10th
out of 20 in Live Chat
Views
37
Comparisons
27
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Learn More
Velaro
Video Not Available
Overview

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

  • Easy and convenient for visitors
  • Build rapport with potential customers via live chat
  • Increase sales
  • Reduce customer support line costs by using live chat
  • Learn to understand the pain points of your customers

FEATURES

  • Simple and clean UI for all users
  • Option to elevate a live chat to a call or video call
  • Free iOS or Android apps to respond to messages through a smartphone
  • Ability to transfer chats to other agents
  • Agent’s picture is shown in the live chatbox
  • Customizable chatbox. Add a company logo, change the colors of the chatbox
  • All chats are saved in chat history
  • Dedicated storage system for all offline messages
  • Create unlimited agents to handle live chats and calls
  • Customizable offline message form
  • Supports animations in the chatbox
  • Ability to choose whether you want to accept or decline a chat
Velaro Live Chat offers a robust, customizable solution that's easy to set up and starts delivering results within hours or days. It automatically and instantly get a full picture of every website visitor - what they've viewed, how they got to your site and what they've chatted about before. Your agents will know the answer before the customer even asks the question. Velaro Live Chat is a rules-based workflow and routing functionality that send chats to individual customer service reps (or groups of CSRs) based on any criteria. It can filter, view and analyze enterprise-wide live help performance with the set of reporting tools, real time, or run regularly scheduled reports. It has an Enterprise Security using a click-to-chat tools that are designed with privacy.
Offer
Learn more about 3CX Live Chat
Learn more about Velaro Live Chat
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
Dell, Comcast, Pfizer, University of Pennsylvania
Top Industries
REVIEWERS
Comms Service Provider57%
Media Company7%
Integrator7%
Security Firm7%
VISITORS READING REVIEWS
Comms Service Provider37%
Computer Software Company20%
Government5%
Media Company5%
No Data Available
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
No Data Available

3CX Live Chat is ranked 1st in Live Chat while Velaro Live Chat is ranked 10th in Live Chat. 3CX Live Chat is rated 0.0, while Velaro Live Chat is rated 0.0. On the other hand, 3CX Live Chat is most compared with Zoom, Cisco VoIP PBX, Yeastar K2, Mitel Communications Director and Digium Asterisk, whereas Velaro Live Chat is most compared with .

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.