Compare 3CX vs. Alcatel-Lucent OpenTouch

3CX is ranked 1st in Unified Communications with 11 reviews while Alcatel-Lucent OpenTouch which is ranked 14th in Unified Communications. 3CX is rated 8.0, while Alcatel-Lucent OpenTouch is rated 0. The top reviewer of 3CX writes "Allows for more flexibility and easier deployment for our technicians, but does not have 24/7 support". On the other hand, 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Fortinet FortiVoice, whereas Alcatel-Lucent OpenTouch is most compared with Avaya Aura, Cisco Unified Communications and Cisco Jabber.
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3CX Logo
Read 11 3CX reviews.
21,035 views|6,398 comparisons
Alcatel-Lucent OpenTouch Logo
1,912 views|853 comparisons
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

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Ranking
1st
Views
21,035
Comparisons
6,398
Reviews
12
Average Words per Review
402
Avg. Rating
8.3
14th
Views
1,912
Comparisons
853
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 23% of the time.
Compared 10% of the time.
Compared 8% of the time.
Also Known As
OpenTouch
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3CX
Alcatel-Lucent
Overview

3CX IP PBX is a software-based phone system that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

Not just a phone system, 3CX is a full, Unified Communications solution which includes softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, corporate chat, call center features, and more. You can even integrate it with your favourite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is on of the easiest to manage and most secure PBXs on the market.

Designed for companies with up to 1500 employees and 3000 devices, OpenTouch Business Edition powers a wide range of enterprise-grade unified communication services. Its single-server design is ideal for enterprises that want to reduce the cost and effort of managing new servers and don't want to install additional software with every new application deployment.

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Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.Bank of Africa (BOA) Group, Battistella S.p.A., Catholic Education Office, Centre National de la Danse (CND), Iona College, Rockville Centre School District, Sahara Computers, University of Johannesburg, Ville de La Tronche
Top Industries
REVIEWERS
Comms Service Provider57%
Manufacturing Company7%
Integrator7%
Hospitality Company7%
VISITORS READING REVIEWS
Construction Company46%
Security Firm14%
Newspaper11%
Comms Service Provider8%
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