Compare 3CX vs. Avaya BCM

3CX is ranked 1st in IP PBX with 3 reviews while Avaya BCM is ranked 3rd in IP PBX with 1 review. 3CX is rated 7.6, while Avaya BCM is rated 10.0. The top reviewer of 3CX writes "Enables users to securely use their phone systems anywhere". On the other hand, the top reviewer of Avaya BCM writes "Provides our VoIP services, giving us more control over our communications network". 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Avaya BCM, whereas Avaya BCM is most compared with 3CX, Yeastar S-Series VoIP PBX and Cisco VoIP PBX.
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3CX Logo
Read 3 3CX reviews.
9,493 views|6,511 comparisons
Avaya BCM Logo
997 views|753 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Mobility features and remote extensions work well.It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor.Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems.This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security.

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The most valuable feature is VoIP because it gave us the technological independence required at the time.

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Cons
The support team can appear to be condescending.It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.It could be better in terms of providing more options for call recording.

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This solution needs better mobile support, with free apps integration for Voice Communication.

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Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

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Ranking
1st
out of 10 in IP PBX
Views
9,493
Comparisons
6,511
Reviews
2
Average Words per Review
262
Avg. Rating
7.5
3rd
out of 10 in IP PBX
Views
997
Comparisons
753
Reviews
1
Average Words per Review
101
Avg. Rating
10.0
Top Comparisons
Compared 16% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 68% of the time.
Compared 7% of the time.
Also Known As
Avaya Business Communication Manager
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3CX
Avaya
Overview

3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market.

Avaya Business Communications Manager (BCM) portfolio delivers small to medium-sized businesses and branch offices an award winning converged voice and data solution, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, Business Communications Manager offers the features businesses of all sizes require like telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall and wireless.
Offer
Learn more about 3CX
Learn more about Avaya BCM
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.The Agency Group
Top Industries
REVIEWERS
Comms Service Provider57%
Construction Company7%
Security Firm7%
Media Company7%
VISITORS READING REVIEWS
Comms Service Provider23%
Software R&D Company18%
Media Company13%
Newspaper7%
No Data Available
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