Compare 3CX vs. Cisco Unified Communications

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11,058 views|8,161 comparisons
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Top Answer: We use Extension Mobility and Jabber a lot with mobile remote access. In addition to video calls with Jabber, this greatly enriched communications between coworkers.
Top Answer: The new versions of Communication Manager have improved security with authentication and authorization, as they have incorporated many advanced functions. Perhaps an improvement option could be to… more »
Top Answer: We have a Communication Manager cluster with almost 200 phones and 150 softphones (Jabber). All call handling is done with this solution. We have it integrated with Active Directory. This solution was… more »
Ranking
1st
Views
11,058
Comparisons
8,161
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
Views
1,821
Comparisons
1,616
Reviews
2
Average Words per Review
270
Rating
10.0
Popular Comparisons
Compared 31% of the time.
Compared 11% of the time.
Compared 8% of the time.
Compared 5% of the time.
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3CX
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Overview

3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market.

With Cisco Voice and Unified Communications, you can unify all your voice, video, data, and mobile applications for interactive collaboration.
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Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.Afni, Allied Irish Banks, Bellevue, Came Group, Children's Hospital Colorado, Erickson Living, IDEALondon, Instituto Zaldivar, John Lewis, Linz AG, London Hydro, Lone Star College System, Lone Star College System, Mondi Group, North West Redwater, Park Nicollet, Pentana Solutions Australia, Pilatus, Pirelli, Portugal Ministry, Presidio Inc., Republic Bank & Trust Company, Saipem, SickKids Foundation, Top Right Group, Vital Images
Top Industries
REVIEWERS
Comms Service Provider57%
Media Company7%
Integrator7%
Security Firm7%
VISITORS READING REVIEWS
Comms Service Provider36%
Computer Software Company19%
Media Company7%
Educational Organization4%
VISITORS READING REVIEWS
Comms Service Provider28%
Computer Software Company25%
Educational Organization7%
University5%
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
REVIEWERS
Small Business29%
Midsize Enterprise43%
Large Enterprise29%
Find out what your peers are saying about 3CX vs. Cisco Unified Communications and other solutions. Updated: January 2021.
456,719 professionals have used our research since 2012.

3CX is ranked 1st in Unified Communications while Cisco Unified Communications is ranked 3rd in Unified Communications with 2 reviews. 3CX is rated 0.0, while Cisco Unified Communications is rated 10.0. On the other hand, the top reviewer of Cisco Unified Communications writes "Enriched communications between coworkers shortening the time necessary for a call". 3CX is most compared with Zoom, Cisco VoIP PBX, Yeastar K2, Mitel Communications Director and Digium Asterisk, whereas Cisco Unified Communications is most compared with Fortinet FortiVoice, Digium Asterisk, Alcatel-Lucent OpenTouch, Kamailio SIP Server and Mitel Communications Director.

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