Compare 3CX vs. Cisco VoIP PBX

3CX is ranked 1st in IP PBX with 3 reviews while Cisco VoIP PBX is ranked 4th in IP PBX with 1 review. 3CX is rated 7.6, while Cisco VoIP PBX is rated 8.0. The top reviewer of 3CX writes "Enables users to securely use their phone systems anywhere". On the other hand, the top reviewer of Cisco VoIP PBX writes "Provides support for help/service desk to be knowledgeable about all eGov infrastructure". 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Yeastar K2, whereas Cisco VoIP PBX is most compared with 3CX, Yeastar K2 and Avaya BCM.
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3CX Logo
Read 3 3CX reviews.
9,357 views|6,384 comparisons
Cisco VoIP PBX Logo
1,260 views|840 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Mobility features and remote extensions work well.It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor.Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems.This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security.

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Reduces costs throughout country inside a private network.Provides support for help/service desk to be knowledgeable about all eGov infrastructure and their users and technicians.

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Cons
The support team can appear to be condescending.It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.It could be better in terms of providing more options for call recording.

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Regarding to the older version we use, we need some improvements on chat, smartphones, video conference, call recording capabilities, etc.

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Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

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Ranking
1st
out of 10 in IP PBX
Views
9,357
Comparisons
6,384
Reviews
3
Average Words per Review
297
Avg. Rating
8.0
4th
out of 10 in IP PBX
Views
1,260
Comparisons
840
Reviews
1
Average Words per Review
141
Avg. Rating
8.0
Top Comparisons
Compared 18% of the time.
Compared 11% of the time.
Compared 9% of the time.
Compared 79% of the time.
Compared 13% of the time.
Compared 8% of the time.
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3CX
Cisco
Overview

3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market.

Cisco VoIP PBX component integrates IP communications, collaboration products, and applications into a single, unified system. VoIP PBX helps create a strong unified communications system that will accommodate your immediate business needs, and adjust to your needs as they change and grow.
Offer
Learn more about 3CX
Learn more about Cisco VoIP PBX
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.Energisa, Top Right Group
Top Industries
REVIEWERS
Comms Service Provider57%
Manufacturing Company7%
Integrator7%
Hospitality Company7%
VISITORS READING REVIEWS
Comms Service Provider23%
Software R&D Company18%
Media Company13%
Newspaper7%
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