Compare 3CX vs. Genesys PureConnect

3CX is ranked 1st in Unified Communications with 3 reviews while Genesys PureConnect is ranked 13th in Unified Communications. 3CX is rated 7.6, while Genesys PureConnect is rated 0. The top reviewer of 3CX writes "Enables users to securely use their phone systems anywhere". On the other hand, 3CX is most compared with Zoom, Digium Asterisk and Cisco VoIP PBX, whereas Genesys PureConnect is most compared with Digium Asterisk, 3CX and Avaya one-X.
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3CX Logo
Read 3 3CX reviews.
9,952 views|6,966 comparisons
Genesys PureConnect Logo
1,072 views|755 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

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Ranking
1st
Views
9,952
Comparisons
6,966
Reviews
2
Average Words per Review
262
Avg. Rating
7.5
13th
Views
1,072
Comparisons
755
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 14% of the time.
Compared 13% of the time.
Compared 11% of the time.
Compared 14% of the time.
Compared 9% of the time.
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
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3CX
Genesys
Overview

3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Offer
Learn more about 3CX
Learn more about Genesys PureConnect
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
REVIEWERS
Comms Service Provider57%
Integrator7%
Hospitality Company7%
Construction Company7%
VISITORS READING REVIEWS
Comms Service Provider22%
Software R&D Company19%
Media Company13%
Retailer5%
No Data Available
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