Compare 3CX vs. Genesys PureConnect
Ranking  | |
Views 11,058 Comparisons 8,161 Reviews 0 Average Words per Review 0 Rating N/A | Views 957 Comparisons 722 Reviews 0 Average Words per Review 0 Rating N/A |
Popular Comparisons | |
 Compared 31% of the time.  Compared 11% of the time.  Compared 8% of the time.  Compared 6% of the time.  Compared 5% of the time. | Compared 16% of the time.  Compared 15% of the time.  Compared 13% of the time.  Compared 10% of the time. Compared 10% of the time. |
Also Known As | |
| Interactive Intelligence Customer Interaction Center, CIC | |
Learn | |
| 3CX | Genesys |
Overview | |
3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX. 3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application. With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market. | Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems. |
Offer | |
Learn more about 3CX | Learn more about Genesys PureConnect |
Sample Customers | |
| Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX. | Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB |
Top Industries | |
Comms Service Provider57% Media Company7% Integrator7% Security Firm7% Comms Service Provider36% Computer Software Company19% Media Company7% Educational Organization4% | Computer Software Company37% Comms Service Provider24% Insurance Company10% Healthcare Company4% |
Company Size | |
Small Business84% Midsize Enterprise13% Large Enterprise3% | No Data Available |
3CX is ranked 1st in Unified Communications while Genesys PureConnect is ranked 8th in Unified Communications. 3CX is rated 0.0, while Genesys PureConnect is rated 0.0. On the other hand, 3CX is most compared with Zoom, Cisco VoIP PBX, Yeastar K2, Mitel Communications Director and Digium Asterisk, whereas Genesys PureConnect is most compared with Digium Asterisk, Genesys Cloud, Kamailio SIP Server, NICE inContact CXone and Cisco Jabber.
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