Compare 3CX vs. Genesys PureConnect

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3CX Logo
11,058 views|8,161 comparisons
Genesys PureConnect Logo
957 views|722 comparisons
Ranking
1st
Views
11,058
Comparisons
8,161
Reviews
0
Average Words per Review
0
Rating
N/A
8th
Views
957
Comparisons
722
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Compared 31% of the time.
Compared 11% of the time.
Compared 8% of the time.
Compared 5% of the time.
Compared 15% of the time.
Compared 10% of the time.
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
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3CX
Genesys
Overview

3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Offer
Learn more about 3CX
Learn more about Genesys PureConnect
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
REVIEWERS
Comms Service Provider57%
Media Company7%
Integrator7%
Security Firm7%
VISITORS READING REVIEWS
Comms Service Provider36%
Computer Software Company19%
Media Company7%
Educational Organization4%
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider24%
Insurance Company10%
Healthcare Company4%
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
No Data Available

3CX is ranked 1st in Unified Communications while Genesys PureConnect is ranked 8th in Unified Communications. 3CX is rated 0.0, while Genesys PureConnect is rated 0.0. On the other hand, 3CX is most compared with Zoom, Cisco VoIP PBX, Yeastar K2, Mitel Communications Director and Digium Asterisk, whereas Genesys PureConnect is most compared with Digium Asterisk, Genesys Cloud, Kamailio SIP Server, NICE inContact CXone and Cisco Jabber.

See our list of best Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.