Compare 3CX vs. Genesys PureConnect

3CX is ranked 1st in Unified Communications with 7 reviews while Genesys PureConnect which is ranked 13th in Unified Communications. 3CX is rated 7.6, while Genesys PureConnect is rated 0. The top reviewer of 3CX writes "Remote Extension Functionality, CRM Integration, And Call Reports Help Business Management". On the other hand, 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Fortinet FortiVoice, whereas Genesys PureConnect is most compared with Five9, Digium Asterisk and Genesys.
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3CX Logo
3CX
Read 7 3CX reviews.
21,035 views|6,398 comparisons
Genesys PureConnect Logo
Genesys PureConnect
2,025 views|862 comparisons
Most Helpful Review
Bart Austin
Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems
* Lower cost SIP Trunks * Easy installation * Good usage reports * Good remote management console * User self management of their own extension or... Read more »
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

Read more »

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Ranking
1st
out of 38 in Unified Communications
Views
21,035
Comparisons
6,398
Reviews
12
Average Words per Review
402
Avg. Rating
8.3
13th
out of 38 in Unified Communications
Views
2,025
Comparisons
862
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Digium Asterisk vs. 3CX
Compared 22% of the time.
Cisco VoIP PBX vs. 3CX
Compared 10% of the time.
Fortinet FortiVoice vs. 3CX
Compared 8% of the time.
+ Add more products to compare
Five9 vs. Genesys PureConnect
Compared 17% of the time.
Genesys vs. Genesys PureConnect
Compared 9% of the time.
+ Add more products to compare
Also Known As
Interactive Intelligence Customer Interaction Center, CIC
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3CX
Genesys
Overview

3CX IP PBX is a software-based phone system that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

Not just a phone system, 3CX is a full, Unified Communications solution which includes softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, corporate chat, call center features, and more. You can even integrate it with your favourite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is on of the easiest to manage and most secure PBXs on the market.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Offer
Learn more about 3CX
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Learn more about Genesys PureConnect
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Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
REVIEWERS
Comms Service Provider57%
Hospitality Company7%
Construction Company7%
Security Firm7%
VISITORS READING REVIEWS
Construction Company37%
Security Firm11%
Newspaper9%
Comms Service Provider8%
No Data Available

See also 3CX Reviews, Genesys PureConnect Reviews, and our list of Best Unified Communications Companies.

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