Compare 3CX vs. Genesys PureConnect
3CX is ranked 1st in Unified Communications with 3 reviews while Genesys PureConnect is ranked 13th in Unified Communications. 3CX is rated 7.6, while Genesys PureConnect is rated 0. The top reviewer of 3CX writes "Enables users to securely use their phone systems anywhere". On the other hand, 3CX is most compared with Zoom, Digium Asterisk and Cisco VoIP PBX, whereas Genesys PureConnect is most compared with Digium Asterisk, 3CX and Avaya one-X.
Most Helpful Review | |||
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Quotes From Members
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Pricing and Cost Advice | |
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year. | Information Not Available |
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Ranking  | |
Views 9,952 Comparisons 6,966 Reviews 2 Average Words per Review 262 Avg. Rating 7.5 | Views 1,072 Comparisons 755 Reviews 0 Average Words per Review 0 Avg. Rating N/A |
Top Comparisons | |
 Compared 14% of the time.  Compared 13% of the time.  Compared 11% of the time. | Compared 15% of the time.  Compared 14% of the time.  Compared 9% of the time. |
Also Known As | |
| Interactive Intelligence Customer Interaction Center, CIC | |
Learn | |
| 3CX | Genesys |
Overview | |
3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX. 3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application. With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market. | Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems. |
Offer | |
Learn more about 3CX | Learn more about Genesys PureConnect |
Sample Customers | |
| Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX. | Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB |
Top Industries | |
Comms Service Provider57% Integrator7% Hospitality Company7% Construction Company7% Comms Service Provider22% Software R&D Company19% Media Company13% Retailer5% | No Data Available |
See also 3CX Reviews, Genesys PureConnect Reviews, and our list of Best Unified Communications Companies.
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