Compare 3CX vs. IBM Lotus Sametime

3CX is ranked 1st in Unified Communications with 3 reviews while IBM Lotus Sametime is ranked 6th in Unified Communications with 1 review. 3CX is rated 7.6, while IBM Lotus Sametime is rated 9.0. The top reviewer of 3CX writes "Enables users to securely use their phone systems anywhere". On the other hand, the top reviewer of IBM Lotus Sametime writes "Easily communicate and share files with colleagues". 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Yeastar K2, whereas IBM Lotus Sametime is most compared with Skype for Business, Cisco Jabber and Webex.
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3CX Logo
Read 3 3CX reviews.
9,493 views|6,511 comparisons
IBM Lotus Sametime Logo
833 views|648 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Mobility features and remote extensions work well.It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor.Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems.This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security.

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I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available.

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Cons
The support team can appear to be condescending.It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.It could be better in terms of providing more options for call recording.

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The webinar should be integrated into Sametime for a larger number of participants.

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Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

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Ranking
1st
Views
9,493
Comparisons
6,511
Reviews
2
Average Words per Review
262
Avg. Rating
7.5
6th
Views
833
Comparisons
648
Reviews
1
Average Words per Review
345
Avg. Rating
9.0
Top Comparisons
Compared 16% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 14% of the time.
Compared 12% of the time.
Also Known As
Lotus Sametime
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3CX
IBM
Overview

3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market.

Collaborate instantly with social communications using voice, data and video.
Offer
Learn more about 3CX
Learn more about IBM Lotus Sametime
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Top Industries
REVIEWERS
Comms Service Provider57%
Integrator7%
Hospitality Company7%
Construction Company7%
VISITORS READING REVIEWS
Comms Service Provider23%
Software R&D Company18%
Media Company13%
Newspaper7%
No Data Available
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