Compare 3CX vs. Webex

3CX is ranked 2nd in Web Conferencing with 11 reviews while Webex which is ranked 4th in Web Conferencing with 6 reviews. 3CX is rated 8.0, while Webex is rated 8.2. The top reviewer of 3CX writes "Allows for more flexibility and easier deployment for our technicians, but does not have 24/7 support". On the other hand, the top reviewer of Webex writes "The call me feature is one of the features our employees seem to love". 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Fortinet FortiVoice, whereas Webex is most compared with TeamViewer, Skype for Business and Adobe Connect. See our 3CX vs. Webex report.
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3CX Logo
Read 11 3CX reviews.
21,035 views|6,398 comparisons
Webex Logo
15,894 views|7,358 comparisons
Most Helpful Review
Find out what your peers are saying about 3CX vs. Webex and other solutions. Updated: July 2019.
360,012 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Mobility features and remote extensions work well.It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor.Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems.This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security.

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It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers.Team members do not need to use public solutions to collaborate on complex projects, share files and screens.

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Cons
The support team can appear to be condescending.It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.It could be better in terms of providing more options for call recording.

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The only thing it maybe needs is a chat.

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Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

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I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost.

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360,012 professionals have used our research since 2012.
Ranking
2nd
out of 26 in Web Conferencing
Views
21,035
Comparisons
6,398
Reviews
12
Average Words per Review
402
Avg. Rating
8.3
4th
out of 26 in Web Conferencing
Views
15,894
Comparisons
7,358
Reviews
7
Average Words per Review
249
Avg. Rating
8.1
Top Comparisons
Compared 23% of the time.
Compared 10% of the time.
Compared 8% of the time.
Compared 27% of the time.
Compared 25% of the time.
Compared 9% of the time.
Also Known As
Cisco Spark
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3CX
Cisco
Overview

3CX IP PBX is a software-based phone system that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

Not just a phone system, 3CX is a full, Unified Communications solution which includes softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, corporate chat, call center features, and more. You can even integrate it with your favourite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is on of the easiest to manage and most secure PBXs on the market.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Offer
Learn more about 3CX
Learn more about Webex
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX. Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Top Industries
REVIEWERS
Comms Service Provider57%
Manufacturing Company7%
Integrator7%
Hospitality Company7%
VISITORS READING REVIEWS
Construction Company46%
Security Firm14%
Newspaper11%
Comms Service Provider8%
REVIEWERS
Comms Service Provider29%
Marketing Services Firm14%
Manufacturing Company14%
Insurance Company14%
Find out what your peers are saying about 3CX vs. Webex and other solutions. Updated: July 2019.
360,012 professionals have used our research since 2012.
We monitor all Web Conferencing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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