Compare 3CX vs. Webex

3CX is ranked 4th in Web Conferencing with 3 reviews while Webex is ranked 3rd in Web Conferencing with 3 reviews. 3CX is rated 7.6, while Webex is rated 8.6. The top reviewer of 3CX writes "Enables users to securely use their phone systems anywhere". On the other hand, the top reviewer of Webex writes "Screen sharing and remote control help us solve customer problems much faster". 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Yeastar K2, whereas Webex is most compared with TeamViewer, Skype for Business and Adobe Connect. See our 3CX vs. Webex report.
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3CX Logo
Read 3 3CX reviews.
9,357 views|6,384 comparisons
Webex Logo
8,879 views|7,211 comparisons
Most Helpful Review
Find out what your peers are saying about 3CX vs. Webex and other solutions. Updated: January 2020.
389,978 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Mobility features and remote extensions work well.It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor.Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems.This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security.

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The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected.It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers.

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Cons
The support team can appear to be condescending.It needs the option for the CS rep to stop recording when a credit card number is recited by the customer.It could be better in terms of providing more options for call recording.

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The modification of the email template is not very intuitive.

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Pricing and Cost Advice
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

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The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users.I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost.

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report
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389,978 professionals have used our research since 2012.
Ranking
4th
out of 28 in Web Conferencing
Views
9,357
Comparisons
6,384
Reviews
3
Average Words per Review
297
Avg. Rating
8.0
3rd
out of 28 in Web Conferencing
Views
8,879
Comparisons
7,211
Reviews
3
Average Words per Review
402
Avg. Rating
8.7
Top Comparisons
Compared 18% of the time.
Compared 11% of the time.
Compared 9% of the time.
Compared 29% of the time.
Compared 26% of the time.
Compared 10% of the time.
Also Known As
Cisco Spark
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3CX
Cisco
Overview

3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX.

3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application.

With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Offer
Learn more about 3CX
Learn more about Webex
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX. Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Top Industries
REVIEWERS
Comms Service Provider57%
Construction Company7%
Security Firm7%
Media Company7%
VISITORS READING REVIEWS
Comms Service Provider22%
Software R&D Company17%
Media Company13%
Newspaper7%
REVIEWERS
Comms Service Provider29%
Energy/Utilities Company14%
Pharma/Biotech Company14%
Marketing Services Firm14%
VISITORS READING REVIEWS
Software R&D Company19%
Comms Service Provider17%
Non Profit9%
Financial Services Firm9%
Find out what your peers are saying about 3CX vs. Webex and other solutions. Updated: January 2020.
389,978 professionals have used our research since 2012.
We monitor all Web Conferencing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.