Compare 3CX vs. Zoom
3CX is ranked 2nd in Web Conferencing with 11 reviews while Zoom which is ranked 9th in Web Conferencing with 3 reviews. 3CX is rated 8.0, while Zoom is rated 8.0. The top reviewer of 3CX writes "Allows for more flexibility and easier deployment for our technicians, but does not have 24/7 support". On the other hand, the top reviewer of Zoom writes "Easy to use, works well with low bandwidth, and saves us a lot of money in travel expenses". 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Fortinet FortiVoice, whereas Zoom is most compared with Skype for Business, TeamViewer and Adobe Connect. See our 3CX vs. Zoom report.
Most Helpful Review | |
 Find out what your peers are saying about 3CX vs. Zoom and other solutions. Updated: July 2019. 359,556 professionals have used our research since 2012. | |
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
Mobility features and remote extensions work well. It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor. Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems. This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security. | The most valuable feature of this solution is its ease of use. The best thing about Zoom is that it is very easy to use. |
Cons | |
The support team can appear to be condescending. It needs the option for the CS rep to stop recording when a credit card number is recited by the customer. It could be better in terms of providing more options for call recording. | It takes time to acclimate end users to the product. It is important for us to have Zoom integration with our Active Directory environment. |
Pricing and Cost Advice | |
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year. | Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense. |
 Use our free recommendation engine to learn which Web Conferencing solutions are best for your needs. 359,556 professionals have used our research since 2012. | |
Ranking  | |
Views 21,035 Comparisons 6,398 Reviews 12 Average Words per Review 402 Avg. Rating 8.3 | Views 874 Comparisons 707 Reviews 3 Average Words per Review 209 Avg. Rating 8.0 |
Top Comparisons | |
 Compared 23% of the time.  Compared 10% of the time.  Compared 8% of the time. |  Compared 44% of the time.  Compared 17% of the time.  Compared 15% of the time. |
Learn | |
| 3CX | Zoom Video Communications |
Overview | |
3CX IP PBX is a software-based phone system that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX. Not just a phone system, 3CX is a full, Unified Communications solution which includes softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, corporate chat, call center features, and more. You can even integrate it with your favourite CRM application. With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is on of the easiest to manage and most secure PBXs on the market. | Zoom makes communication with prospects, employees, partners, and customers easier than ever. With Zoom’s high quality video and audio conferencing, you can collaborate with colleagues, give presentations, perform product demonstrations, and deliver company-wide messages to up to 10,000 attendees. |
Offer | |
Learn more about 3CX | Learn more about Zoom |
Sample Customers | |
| Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX. | Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies |
Top Industries | |
Comms Service Provider57% Media Company7% Manufacturing Company7% Integrator7% Construction Company46% Security Firm14% Newspaper11% Comms Service Provider8% | No Data Available |
Find out what your peers are saying about 3CX vs. Zoom and other solutions. Updated: July 2019.
359,556 professionals have used our research since 2012.
See also 3CX Reviews, Zoom Reviews, and our list of Best Web Conferencing Companies.
We monitor all Web Conferencing reviews to prevent fraudulent reviews and keep review quality high. We do not post
reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference
with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign in to see all reviews and comparisons. It's free!
By clicking Sign in with LinkedIn™ you agree to let IT Central Station use your LinkedIn profile
and email address in accordance with our Privacy Policy and agree to the Terms of Service.
- Unlimited access to 28000+ reviews from real users
- Your own page to promote your professional skills
- Networking events and peer-to-peer consultations
Already a member? Sign in.
By registering, you agree to our Terms of Service and Privacy Policy.
- Unlimited access to 28000+ reviews from real users
- Your own page to promote your professional skills
- Networking events and peer-to-peer consultations
Already a member? Sign In.