Compare 3CX vs. Zoom
3CX is ranked 4th in Web Conferencing with 3 reviews while Zoom is ranked 9th in Web Conferencing with 3 reviews. 3CX is rated 7.6, while Zoom is rated 8.0. The top reviewer of 3CX writes "Enables users to securely use their phone systems anywhere". On the other hand, the top reviewer of Zoom writes "Easy to use, works well with low bandwidth, and saves us a lot of money in travel expenses". 3CX is most compared with Digium Asterisk, Cisco VoIP PBX and Yeastar K2, whereas Zoom is most compared with Skype for Business, TeamViewer and Adobe Connect. See our 3CX vs. Zoom report.
Most Helpful Review | |
 Find out what your peers are saying about 3CX vs. Zoom and other solutions. Updated: January 2020. 389,722 professionals have used our research since 2012. | |
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
Mobility features and remote extensions work well. It is SIP compliant to multiple SIP phone vendors, though it is not locked into a proprietary vendor. Easy management console access through web browsers with a good interface to Outlook and multiple CRM systems. This solution gives our customers mobility. They can use their phone system everywhere. The other key feature is the security. | The most valuable feature of this solution is its ease of use. The best thing about Zoom is that it is very easy to use. |
Cons | |
The support team can appear to be condescending. It needs the option for the CS rep to stop recording when a credit card number is recited by the customer. It could be better in terms of providing more options for call recording. | It takes time to acclimate end users to the product. It is important for us to have Zoom integration with our Active Directory environment. |
Pricing and Cost Advice | |
Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year. | Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense. |
 Use our free recommendation engine to learn which Web Conferencing solutions are best for your needs. 389,722 professionals have used our research since 2012. | |
Ranking  | |
Views 9,357 Comparisons 6,384 Reviews 3 Average Words per Review 297 Avg. Rating 8.0 | Views 1,714 Comparisons 1,381 Reviews 3 Average Words per Review 207 Avg. Rating 8.0 |
Top Comparisons | |
 Compared 18% of the time.  Compared 11% of the time.  Compared 9% of the time. |  Compared 29% of the time.  Compared 29% of the time.  Compared 13% of the time. |
Learn | |
| 3CX | Zoom Video Communications |
Overview | |
3CX is a software unified communications solution available on-premise for Windows and Linux; virtualized with VMware, Hyper V and KVM; or in the Cloud with Google, Amazon, Azure and more. 3CX works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution without the inflated cost and management headaches of a proprietary PBX. 3CX offers a full, suite of UC features including softphone and smartphone clients for Windows, Mac, Android & iOS, a web client, integrated WebRTC-based video conferencing, chat, call center features, website Live Chat & Talk and more. You can even integrate it with your favorite CRM application. With its modern interface and intuitive web management console, 3CX is a "zero admin" PBX, which reduces general admin tasks to almost nothing. With its easy to use management console, softphone clients, and advanced security measures, 3CX is one of the easiest to manage and most secure PBXs on the market. | Zoom makes communication with prospects, employees, partners, and customers easier than ever. With Zoom’s high quality video and audio conferencing, you can collaborate with colleagues, give presentations, perform product demonstrations, and deliver company-wide messages to up to 10,000 attendees. |
Offer | |
Learn more about 3CX | Learn more about Zoom |
Sample Customers | |
| Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX. | Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies |
Top Industries | |
Comms Service Provider57% Manufacturing Company7% Integrator7% Hospitality Company7% Comms Service Provider23% Software R&D Company17% Media Company13% Newspaper7% | No Data Available |
Find out what your peers are saying about 3CX vs. Zoom and other solutions. Updated: January 2020.
389,722 professionals have used our research since 2012.
See also 3CX Reviews, Zoom Reviews, and our list of Best Web Conferencing Companies.
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