We performed a comparison between 42Gears SureMDM and BlackBerry Enterprise Mobility Suite based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."Autopilot is the most valuable feature."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"This product works very well for companies already using the full Microsoft suite."
"One of the main features of the solution is it allows the management of many devices in different ways."
"The solution is stable and reliable."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"This solution is very dynamic. I can do what I need to do with it."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Stability-wise, I rate the solution a ten out of ten."
"The solution's customer support is good."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"Whenever we have issues, people rely on the ability to check messages promptly."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"We can access emails within the active sync."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"The current Intune reporting functionality could benefit from some improvements."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Lacking in features such as Wi-Fi and network security."
"Integration with Mac devices requires some improvement."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"The dashboards could be improved."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The user interface and customization features are not the best and could be improved."
"User creation on Mac must be improved."
"The solution’s pricing could be made cheaper."
"The product is not so convenient to deploy or to configure."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"The newest features sometimes pop in very slowly."
"From the past to the present, before mobility location, we frequently required a restart."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →
42Gears SureMDM is ranked 14th in Enterprise Mobility Management (EMM) with 8 reviews while BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews. 42Gears SureMDM is rated 8.0, while BlackBerry Enterprise Mobility Suite is rated 7.8. The top reviewer of 42Gears SureMDM writes "Allows you to secure, monitor and manage company-owned devices". On the other hand, the top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, ManageEngine Endpoint Central, IBM MaaS360 and Hexnode UEM, whereas BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM.
See our list of best Enterprise Mobility Management (EMM) vendors.
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