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8x8 Business VoIP vs Masergy Cloud Contact Center comparison

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8x8 Logo

8x8 Business VoIP

Read 1 8x8 Business VoIP review
173 views|145 comparisons
100% willing to recommend
Masergy Logo

Masergy Cloud Contact Center

25 views|18 comparisons
Buyer's Guide
Hosted and Cloud Based VoIP
March 2024
Executive Summary

We performed a comparison between 8x8 Business VoIP and Masergy Cloud Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP.
To learn more, read our detailed Hosted and Cloud Based VoIP Report (Updated: March 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Anonymous User
The system makes it easier for emergency events to help spread the word. Though, the mobile app side of things is not...
Improved communication. The system makes it easier for emergency events to help spread the word.
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Ranking
8th
out of 24 in Hosted and Cloud Based VoIP
Views
173
Comparisons
145
Reviews
0
Average Words per Review
0
Rating
N/A
18th
out of 24 in Hosted and Cloud Based VoIP
Views
25
Comparisons
18
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Hosted and Cloud Based VoIP
March 2024
Download Free Report
Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP. Updated: March 2024.
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768,578 professionals have used our research since 2012.
Comparisons
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8x8
Masergy
Overview

8x8 Virtual Contact Center provides the advanced communication tools you need to enhance the customer experience and deliver world-class customer support and sales. It is completely cloud-based, significantly reducing both your capital and operating expenses.

Masergy Cloud Contact Center enables unified omni-channel (i.e. over voice, instant messaging, email, SMS and social media) interactions with your customers. Route all customer interactions to one or more teams, sites, or outsource partners with a single, global queue in the cloud to maximize your customers’ satisfaction.

Sample Customers
iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite
Essen Health Care, Eurostar
Buyer's Guide
Hosted and Cloud Based VoIP
March 2024
Download Free Report
Find out what your peers are saying about Spectrum Enterprise, RingCentral, Comcast Business and others in Hosted and Cloud Based VoIP. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

8x8 Business VoIP is ranked 8th in Hosted and Cloud Based VoIP while Masergy Cloud Contact Center is ranked 18th in Hosted and Cloud Based VoIP. 8x8 Business VoIP is rated 7.0, while Masergy Cloud Contact Center is rated 0.0. The top reviewer of 8x8 Business VoIP writes "The system makes it easier for emergency events to help spread the word. Though, the mobile app side of things is not the greatest". On the other hand, 8x8 Business VoIP is most compared with Comcast Business VoiceEdge and Fuze, whereas Masergy Cloud Contact Center is most compared with .

See our list of best Hosted and Cloud Based VoIP vendors.

We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.