We performed a comparison between 8x8 Contact Center and Five9 based on real PeerSpot user reviews.
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS).Earn 20 points
8x8 Contact Center is ranked 8th in Contact Center as a Service (CCaaS) while Five9 is ranked 2nd in Contact Center as a Service (CCaaS) with 20 reviews. 8x8 Contact Center is rated 0.0, while Five9 is rated 8.6. On the other hand, the top reviewer of Five9 writes "Interaction analytics evaluates all our agents' calls, helping us identify and train agents who are struggling". 8x8 Contact Center is most compared with NICE CXone, Genesys Cloud CX and Cisco Webex Contact Center, whereas Five9 is most compared with Genesys Cloud CX, Cisco Webex Contact Center, Amazon Connect, NICE CXone and Cisco Contact Center Enterprise.
See our list of best Contact Center as a Service (CCaaS) vendors.
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