Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We can keep track of all the customer's requirements. We can forecast our trails and we can forecast our overall financial things."
"The primary benefit that we see from their systems is that their filtering technology has the ability to detect and drop the malicious traffic from the legitimate traffic with a high success rate. That, in combination with the very small effort needed to manage their systems, are the two most important benefits to us."
"We selected the solution because of its programmable automated defense using RESTful API. We didn't want to connect to the box. We wanted to be able to do some automation. We wanted to have our own portal because we wanted to connect our customers to our own UI using the A10 API. It has been good and exactly what we need."
"Based on previous equipment that we had, it's amazing that this device can do what it can do in a 1U form factor. The devices that we have right now have never gone over capacity and we've actually mitigated some pretty large attacks."
"The solution has reduced the amount of manual intervention required during an attack. We have the inline solution and when it comes to the customers that we have on it, it has saved us some troubleshooting time."
"The response time to an attack is instant. We've used some outsourced solutions in the past, out in the cloud, that weren't so quick. But it's all within our control now. We control how fast it mitigates."
"The GUI is very use-friendly. You can configure it through CLI or GUI, they give you an option to choose. It's a good solution in terms of the appliance itself. It's very light compared to other brands that offer DDoS solutions."
"We also use it by serving our customers' cloud signaling services with on-premise APS devices."
"It's very flexible and we can easily deploy it to our network. It's very user-friendly. We can do everything via the web interface and troubleshoot easily from the CLI. It's not complicated."
"It's just one dashboard with mitigation. You decide which mitigation you want and at what threshold to do this or that. Its operation is pretty simple. It's easy."
"Arbor has a global ranking in reliability and credibility. They are very unique and can respond to a very wide scope of threats from their global deployment."
"There are a number of valuable features in this product, like Cloud Signaling and Threat Intelligence feeds."
"Our customers are very happy when we provide them with the interface... They can check how many attacks they have faced and how many attacks have been blocked."
"Valuable features include simple and centralized management of user access and capabilities, as well as Web 2.0 interactive attack alerting, traffic visualization, and mitigation service control."
"It provides packet capture and we can block or whitelist whichever IPs we need to. Whatever traffic we want to block - and we get IPs from internal teams and from national teams - we block at the Arbor level only, because if it gets to the firewall then firewall bandwidth will be taken."
"I would like for them to develop an advanced reporting feature."
"The upgrade process for the boxes is not efficient. We have to go through the A10 aGalaxy where we have issues, like timeouts. They told me it was fixed in the latest version, but I tried to do it on the Portal and it is not working all the time."
"We currently do not use the solution's machine-learning-powered Zero-day Automated Protection because of an issue with it... We also use the aGalaxy platform, which is a management platform for the TPS devices. The issue is that some TPS features were added at the TPS level but weren't carried over to aGalaxy, and we manage all of our devices through aGalaxy. So we can't actually use some of the new features that are available on the TPS because that functionality doesn't exist in aGalaxy. That is one of my biggest complaints."
"If there's one aspect of A10 that needs improvement it would be the training. All of their training is done online, at least in what we've been exposed to. I would like to have a classroom environment for training... It would give [people] a chance to provision it."
"The last issue we had to contact them about was just a question of a false-positive. The A10 system wasn't supposed to decide what is a false-positive. So if we send it good traffic, it's supposed to just pass that good traffic through. But we opened this last ticket because the A10 did block some of the good traffic. Their support had to tweak it a little bit, but it wasn't anything that took a long time."
"They have a cloud scrubbing feature that redirects the traffic if the on-prem appliance can't accommodate a large amount of traffic but it's not available where we are."
"For troubleshooting problems, it's not so intuitive. It's not straightforward. This is the core of their kernel, so they need to improve it a little bit... In F5 I have full control of everything."
"I think the diversity of protection is extremely limited. It must be expanded in future upgrades and versions."
"Sometimes it blocks legitimate traffic. If a legitimate user is trying to access the server continuously, the product suspects that this is a DoS traffic file. That is a case where it needs to improve. It needs machine-learning."
"Because we had some routers that were somewhat old, they were not integrated with Arbor. They did not support the NetFlow version that Arbor was running. That was a challenge. We had to upgrade the routers. Some backward-compatibility would be helpful."
"The following areas need improvement: opening and tracking support tickets, online support resources, software upgrades/updates and replacement media, and event management guidelines."
"On the main page there are alerts that we are unable to clear, even though the issue has been resolved."
"There is definitely room for improvement in third-party intelligence and integrations."
"If we want to see live traffic, we can see do so. But once an attack that lasts for five minutes is done, the data is no longer there. It would be an improvement if we could see recent traffic in the dashboard. We can check and download live traffic, but a past attack, with all the details, such as why it happened and how to mitigate and prevent such future attacks, would be helpful to see."
Pricing and Cost Advice
"The financials are always a challenge with this type of technology. That's not really a product-functionality thing but it's the area where we push A10 the most."
"We had a customer who was down for six hours and the loss of revenue for him was three times the price he was paying for us per year. The customer just said, "I don't care about paying you because on only one attack I saved money. It's three times better than losing money.""
"Pricing was much higher with Arbor (APS) for the same type of solution."
"Pricing is very reasonable."
"As far as I know, they are the best in this sector, in DDoS protection. They know it, I know, because their service prices are too high. They provide cloud DDoS protection for ISPs, but that is also too expensive."
"Arbor's products are very expensive. Their competitors are cheap when compared with Arbor."
"I'm a technical guy. But I know it's expensive compared to its competitors. After you have the on-premise solution, for your solution to be effective you have to subscribe to an "upper level," so there's another cost. There is also a subscription to cloud services, which is another cost."
"Pricing is slightly on the higher side."
"Arbor is striking a good balance between pricing and what they deliver."
Questions from the Community
Top Answer: The GUI is very use-friendly. You can configure it through CLI or GUI, they give you an option to choose. It's a good solution in terms of the appliance itself. It's very light compared to other… more »
Top Answer: The A10 aGalaxy management system provides centralized management of Thunder TPS systems and policies, orchestrates detection and mitigation of DDoS attacks, and delivers a single-pane-of-glass view… more »
Top Answer: One of the largest persistent threats to service uptime is Distributed Denial of Service Attacks (DDoS). The networking industry and business analysts are seeing a trend in increasing DDoS attacks… more »
Top Answer: I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
Top Answer: Arbor would be the best bid, apart from Arbor, Palo Alto and Fortinet have good solutions. As this is an ISP, I would prefer Arbor.
Top Answer: Arbor has the end to end solution for DDoS protection, while Radware needs to work with their 3rd party partners.
out of 40 in DDoS
Average Words per Review
out of 40 in DDoS
Average Words per Review
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Also Known As
|Arbor Networks SP, Arbor Networks TMS, Arbor Cloud for ENT|
The Thunder TPS is a family of high-performance DDoS defense solutions that detect and mitigate multi-vector DDoS attacks. Unlike traditional DDoS defenses that leave a wake of collateral damage against users, Thunder TPS applies a source-based defense-in-depth mitigation pipeline. This multimodal defense that includes actionable DDoS weapons intelligence, operator definable adaptive policies, and machine learning-powered Zero-Day Automated Protection (ZAP) blocks attackers while protecting real users.
The Thunder TPS is uniquely suited for communication service providers, online gaming, and enterprise network operators who protect large networks and need compact solutions with faster response from a fully automated, zero-touch defense during an attack.
Arbor Networks, the security division of NETSCOUT, is driven to protect the infrastructure and ecosystem of the internet. It is the principle upon which we were founded in 2000; and remains the common thread that runs through all that we do today. Arbor’s approach is rooted in the study of network traffic. Arbor’s suite of visibility, DDoS protection and advanced threat solutions provide customers with a micro view of their network enhanced by a macro view of global internet traffic and emerging threats through our ATLAS infrastructure. Sourced from more than 300 service provider customers, ATLAS delivers intelligence based on insight into approximately 1/3 of global internet traffic. Supported by Arbor’s Security Engineering & Response Team (ASERT), smart workflows and rich user context, Arbor’s network insights help customers see, understand and solve the most complex and consequential security challenges facing their organizations.
Learn more about A10 Thunder TPS
Invest in better cybersecurity for your business. Find out how Arbor DDoS can help protect your network from DDoS threats.
|DDoS defense solution trusted for more than 200 service providers, online gaming, and enterprises including; Bungie, Comcast, KDDI Corporation, Leaseweb, Microsoft Azure, NTT Docomo, Softbank, Turkcell Superonline, Verizon and more.||Xtel Communications|
Comms Service Provider27%
Computer Software Company26%
Comms Service Provider62%
Computer Software Company15%
Financial Services Firm8%
Comms Service Provider32%
Computer Software Company25%
Financial Services Firm5%
A10 Thunder TPS is ranked 6th in DDoS with 7 reviews while Arbor DDoS is ranked 1st in DDoS with 13 reviews. A10 Thunder TPS is rated 8.8, while Arbor DDoS is rated 8.4. The top reviewer of A10 Thunder TPS writes "Enabled us to ramp off our upstream cloud-scrubbing provider and handle all attacks on our own". On the other hand, the top reviewer of Arbor DDoS writes "With automatic flow specs we're able to drop that traffic before it even enters into our network". A10 Thunder TPS is most compared with Cloudflare, Radware DefensePro, F5 Silverline DDoS Protection, Imperva Incapsula and Corero, whereas Arbor DDoS is most compared with Radware DefensePro, Cloudflare, Palo Alto Networks WildFire, Fortinet FortiDDoS and F5 Silverline DDoS Protection. See our A10 Thunder TPS vs. Arbor DDoS report.
See our list of best DDoS vendors.
We monitor all DDoS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.