Todd DeWittDirector of IT Networks at a comms service provider
Anonymous UserPrincipal Engineer at a comms service provider
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The primary benefit that we see from their systems is that their filtering technology has the ability to detect and drop the malicious traffic from the legitimate traffic with a high success rate. That, in combination with the very small effort needed to manage their systems, are the two most important benefits to us."
"We selected the solution because of its programmable automated defense using RESTful API. We didn't want to connect to the box. We wanted to be able to do some automation. We wanted to have our own portal because we wanted to connect our customers to our own UI using the A10 API. It has been good and exactly what we need."
"Based on previous equipment that we had, it's amazing that this device can do what it can do in a 1U form factor. The devices that we have right now have never gone over capacity and we've actually mitigated some pretty large attacks."
"The solution has reduced the amount of manual intervention required during an attack. We have the inline solution and when it comes to the customers that we have on it, it has saved us some troubleshooting time."
"The response time to an attack is instant. We've used some outsourced solutions in the past, out in the cloud, that weren't so quick. But it's all within our control now. We control how fast it mitigates."
"The GUI is very use-friendly. You can configure it through CLI or GUI, they give you an option to choose. It's a good solution in terms of the appliance itself. It's very light compared to other brands that offer DDoS solutions."
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"The upgrade process for the boxes is not efficient. We have to go through the A10 aGalaxy where we have issues, like timeouts. They told me it was fixed in the latest version, but I tried to do it on the Portal and it is not working all the time."
"We currently do not use the solution's machine-learning-powered Zero-day Automated Protection because of an issue with it... We also use the aGalaxy platform, which is a management platform for the TPS devices. The issue is that some TPS features were added at the TPS level but weren't carried over to aGalaxy, and we manage all of our devices through aGalaxy. So we can't actually use some of the new features that are available on the TPS because that functionality doesn't exist in aGalaxy. That is one of my biggest complaints."
"If there's one aspect of A10 that needs improvement it would be the training. All of their training is done online, at least in what we've been exposed to. I would like to have a classroom environment for training... It would give [people] a chance to provision it."
"The last issue we had to contact them about was just a question of a false-positive. The A10 system wasn't supposed to decide what is a false-positive. So if we send it good traffic, it's supposed to just pass that good traffic through. But we opened this last ticket because the A10 did block some of the good traffic. Their support had to tweak it a little bit, but it wasn't anything that took a long time."
"They have a cloud scrubbing feature that redirects the traffic if the on-prem appliance can't accommodate a large amount of traffic but it's not available where we are."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I would like to see them explore the area of cost analysis."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"The financials are always a challenge with this type of technology. That's not really a product-functionality thing but it's the area where we push A10 the most."
"We had a customer who was down for six hours and the loss of revenue for him was three times the price he was paying for us per year. The customer just said, "I don't care about paying you because on only one attack I saved money. It's three times better than losing money.""
"Pricing was much higher with Arbor (APS) for the same type of solution."
"Pricing is very reasonable."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
Earn 20 points
The Thunder TPS is a family of high-performance DDoS defense solutions that detect and mitigate multi-vector DDoS attacks. Unlike traditional DDoS defenses that leave a wake of collateral damage against users, Thunder TPS applies a source-based defense-in-depth mitigation pipeline. This multimodal defense that includes actionable DDoS weapons intelligence, operator definable adaptive policies, and machine learning-powered Zero-Day Automated Protection (ZAP) blocks attackers while protecting real users.
The Thunder TPS is uniquely suited for communication service providers, online gaming, and enterprise network operators who protect large networks and need compact solutions with faster response from a fully automated, zero-touch defense during an attack.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
A10 Thunder TPS is ranked 7th in Distributed Denial of Service (DDOS) Protection with 6 reviews while Kentik is ranked 5th in Distributed Denial of Service (DDOS) Protection with 7 reviews. A10 Thunder TPS is rated 8.8, while Kentik is rated 9.2. The top reviewer of A10 Thunder TPS writes "Enabled us to ramp off our upstream cloud-scrubbing provider and handle all attacks on our own". On the other hand, the top reviewer of Kentik writes "Gives us detailed NetFlow records and the ability to visualize them in multiple ways". A10 Thunder TPS is most compared with Arbor DDoS, Radware DefensePro, Cloudflare and F5 Silverline Managed Services, whereas Kentik is most compared with ThousandEyes, Arbor DDoS, Zabbix and SolarWinds NetFlow Traffic Analyzer. See our A10 Thunder TPS vs. Kentik report.
See our list of best Distributed Denial of Service (DDOS) Protection vendors.
We monitor all Distributed Denial of Service (DDOS) Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.