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Aastra MX-One vs Genesys PureConnect comparison

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Mitel Logo

Aastra MX-One

149 views|104 comparisons
Genesys Logo

Genesys PureConnect

Read 1 Genesys PureConnect review
145 views|125 comparisons
100% willing to recommend
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Buyer's Guide
Unified Communications
March 2024
Executive Summary

We performed a comparison between Aastra MX-One and Genesys PureConnect based on real PeerSpot user reviews.

Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications.
To learn more, read our detailed Unified Communications Report (Updated: March 2024).
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Featured Review
Use Aastra MX-One?
Mohamed-Saber
Provides great functionality
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Questions from the Community
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What do you like most about Genesys PureConnect?
Top Answer:Can integrate with a lot of gateways in voice.
What needs improvement with Genesys PureConnect?
Top Answer:As of now, they are doing great in all areas and they keep improving their services
What is your primary use case for Genesys PureConnect?
Top Answer:There are many use cases for Genesys, as it has almost all the channels needed to have a better customer experience which will increase customer satisfaction.
Ranking
11th
out of 28 in Unified Communications
Views
149
Comparisons
104
Reviews
0
Average Words per Review
0
Rating
N/A
7th
out of 28 in Unified Communications
Views
145
Comparisons
125
Reviews
1
Average Words per Review
192
Rating
9.0
Comparisons
Also Known As
MX-One
Interactive Intelligence Customer Interaction Center, CIC
Learn More
Mitel
Genesys
Overview
Aastra MX-ONE is a SIP-based communications system offering excellent voice communications combined with a variety of applications to provide a complete range of Unified Communications and Mobility solutions. Aastra MX-ONE is the ultimate IP communications system. It gives you the flexibility to respond to specific communications needs, and to offer users the right services, wherever they are, using the device of their choice. Since voice, data, video and applications all converge over one network - public or private, fixed or mobile - you can access all your office functions such as presence, management applications and phone services, as well as manage your calendar and contacts.

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

Sample Customers
UFRGS, Viking Line, Turku University Hospital, Aerial Capital Group
Americas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company18%
Financial Services Firm13%
Manufacturing Company8%
Insurance Company7%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise12%
Large Enterprise70%
Buyer's Guide
Unified Communications
March 2024
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Aastra MX-One is ranked 11th in Unified Communications while Genesys PureConnect is ranked 7th in Unified Communications with 1 review. Aastra MX-One is rated 0.0, while Genesys PureConnect is rated 9.0. On the other hand, the top reviewer of Genesys PureConnect writes "Provides great functionality". Aastra MX-One is most compared with , whereas Genesys PureConnect is most compared with Genesys Cloud CX, NICE CXone, Cisco Jabber, Kamailio SIP Server and Calabrio WFM.

See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.