Compare Aastra Solidus eCare vs. Genesys

Aastra Solidus eCare is ranked 12th in Contact Center Infrastructure while Genesys which is ranked 4th in Contact Center Infrastructure. Aastra Solidus eCare is rated 0, while Genesys is rated 0. On the other hand, Aastra Solidus eCare is most compared with Mitel Contact Center Solutions, whereas Genesys is most compared with Cisco Contact Center Enterprise, Avaya Aura and Aspect.
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Aastra Solidus eCare Logo
389 views|139 comparisons
Genesys Logo
6,992 views|3,673 comparisons
Ranking
Views
389
Comparisons
139
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Views
6,992
Comparisons
3,673
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 15% of the time.
Compared 12% of the time.
Also Known As
Solidus eCareGenesys Customer Interaction Management Platform
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Mitel
Genesys
Overview
Solidus eCare, a rich suite of seamlessly integrated Unified Communications & Collaboration and contact center applications, offers advanced features to create efficiencies and peak management in your contact center.Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. From 1 to 100,000+ seats, we are addressing the needs of small, mid-size and large enterprises with flexible deployment models. Genesys has three new Contact Center solutions to choose from: Premier Edition for small to mid-sized Contact Centers, Business Edition for mid-sized Contact Centers, and Enterprise Edition for large Contact Centers.
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Sample Customers
Viking Line, Carlsberg BreweriesVodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster
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