The SAP Business Communications Management rapid-deployment solution provides preconfigured contact center functions and is integrated into CRM. It's contents include:
Aastra Solidus eCare is ranked 6th in Contact Center Infrastructure while SAP Business Communications Manager is ranked 10th in Contact Center Infrastructure. Aastra Solidus eCare is rated 0.0, while SAP Business Communications Manager is rated 0.0. On the other hand, Aastra Solidus eCare is most compared with Mitel Contact Center Solutions and Cisco Contact Center Enterprise, whereas SAP Business Communications Manager is most compared with Mitel Contact Center Solutions and Avaya IX Contact Center.
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