Compare ABB Service Suite vs. IFS Applications

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ABB Service Suite Logo
394 views|286 comparisons
IFS Applications Logo
4,877 views|3,396 comparisons
Top Review
Find out what your peers are saying about ABB Service Suite vs. IFS Applications and other solutions. Updated: September 2021.
534,299 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models.""Pricing is an area that could be improved. They could be more competitive.""IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."

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Top Answer: Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years.
Top Answer: It's not cheapest, and it's not mediocre pricing. Pricing is comparatively or sufficiently higher than maybe all other IT solutions. There are no additional fees, and everything is included in the… more »
Top Answer: There are certain digital features that need to be incorporated, such as IOP. It's a blockchain platform. We are currently exploring these types of features to enhance our solutions for added value… more »
Ranking
5th
Views
394
Comparisons
286
Reviews
0
Average Words per Review
0
Rating
N/A
2nd
Views
4,877
Comparisons
3,396
Reviews
5
Average Words per Review
622
Rating
8.0
Comparisons
Also Known As
Ventyx Service Suite
Assyst
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Overview

Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.

IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service™​​​​​​​. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.

Offer
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Sample Customers
CLK Energy, CPS Energy
Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
Top Industries
VISITORS READING REVIEWS
Energy/Utilities Company39%
Computer Software Company23%
Comms Service Provider9%
Government6%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider22%
Manufacturing Company6%
Energy/Utilities Company5%
Company Size
No Data Available
REVIEWERS
Small Business45%
Midsize Enterprise45%
Large Enterprise9%
Find out what your peers are saying about ABB Service Suite vs. IFS Applications and other solutions. Updated: September 2021.
534,299 professionals have used our research since 2012.

ABB Service Suite is ranked 5th in Field Service Management while IFS Applications is ranked 2nd in Field Service Management with 6 reviews. ABB Service Suite is rated 0.0, while IFS Applications is rated 7.8. On the other hand, the top reviewer of IFS Applications writes "A cloud-based ERP solution with a useful maintenance module, but post-implementation support could be better". ABB Service Suite is most compared with ClickSoftware, whereas IFS Applications is most compared with SAP ERP, Oracle E-Business Suite, ServiceNow, IBM Maximo and Microsoft Dynamics NAV.

See our list of best Field Service Management vendors.

We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.