Compare ABB Service Suite vs. Oracle E-Business Suite

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Pricing and Cost Advice
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"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well.""Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans.""USD $100,000 annually.""Considering the market at the moment, Oracle needs to adjust the pricing of this solution.""This product is more expensive if you compare it to SAP.""The pricing of the solution is at about $700-$750 per year.""Licensing and costing of Oracle EBS is very complex. We recommend to use a system integrator during the negotiation process since Oracle sales representatives sometime do not know the actual minimum requirements and may oversell the necessary licenses through ignorance.""At our various customers, the software tends to pay for itself in less than two years."

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Top Answer: Licensing is on a yearly basis. There is an initial cost, and the standard fee is 22% per year.
Top Answer: Some of my clients report that the overall ease of use could be simplified. The product still uses some old technology. Some of the modules have moved to new technologies like HTML, et cetera, but… more »
Ranking
5th
Views
385
Comparisons
277
Reviews
0
Average Words per Review
0
Rating
N/A
1st
Views
10,856
Comparisons
8,066
Reviews
16
Average Words per Review
738
Rating
7.8
Popular Comparisons
Also Known As
Ventyx Service Suite
Oracle EBS, OEBS
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Overview

Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.

Oracle E-Business Suite is the most comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.
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Sample Customers
CLK Energy, CPS Energy
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Top Industries
No Data Available
REVIEWERS
Comms Service Provider12%
Local Government9%
Government8%
Construction Company8%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider16%
Financial Services Firm5%
Media Company4%
Company Size
No Data Available
REVIEWERS
Small Business19%
Midsize Enterprise17%
Large Enterprise64%

ABB Service Suite is ranked 5th in Field Service Management while Oracle E-Business Suite is ranked 1st in Field Service Management with 17 reviews. ABB Service Suite is rated 0.0, while Oracle E-Business Suite is rated 7.8. On the other hand, the top reviewer of Oracle E-Business Suite writes "Highly scalable: Supports scale-out architecture". ABB Service Suite is most compared with ClickSoftware, whereas Oracle E-Business Suite is most compared with Oracle ERP Cloud, JD Edwards EnterpriseOne, PeopleSoft, Oracle HCM Cloud and SAP ERP.

See our list of best Field Service Management vendors.

We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.