ABB Service Suite vs ServiceScheduling comparison

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ABB Logo
312 views|202 comparisons
ServicePower Logo
45 views|33 comparisons
Executive Summary

We performed a comparison between ABB Service Suite and ServiceScheduling based on real PeerSpot user reviews.

Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management.
To learn more, read our detailed Field Service Management Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Ranking
4th
Views
312
Comparisons
202
Reviews
0
Average Words per Review
0
Rating
N/A
23rd
Views
45
Comparisons
33
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Field Service Management
March 2024
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: March 2024.
768,246 professionals have used our research since 2012.
Comparisons
Also Known As
Ventyx Service Suite
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ServicePower
Video Not Available
Overview

Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.

ServicePower's ServiceScheduling offers real-time schedule optimization technology and provides real time, unlimited, industry acknowledged route optimization using the latest algorithms. ServiceScheduling provides the wide range of features: Plan and forecast coverage using the latest map layering technology, Model configuration in non-production environment, Use a modern, hosted Management Console to oversee operations, Manage workforce skills-geography-shifts, Offer optimize appointments, schedule jobs with floating SLAs or lat/long coordinates, Access Optimization on Demand if full intra-day optimization is not desired, Fully mobilize field resources with ServiceMobility, Monitor scheduled jobs and handle exceptions through a real time Gantt interface, Track company assets and compare mobile status with ServiceGPS, Integrated IoT/M2M facilitates quick, automated response to outages and repairs, and more importantly, supports the transition to a proactive, maintenance scheduling model and Gather and analyze data, driving workforce efficiencies, and adjust operations to meet KPIs and customer satisfaction metrics through self-learning, in-memory ServiceStats
Sample Customers
CLK Energy, CPS Energy
Mitsubishi Electric, ADT Security Services, Northern Ireland Electricity, ESI Enterprises, Richer Sounds, BrandsMart
Top Industries
VISITORS READING REVIEWS
Energy/Utilities Company36%
Recruiting/Hr Firm13%
Computer Software Company13%
Manufacturing Company7%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise8%
Large Enterprise81%
No Data Available
Buyer's Guide
Field Service Management
March 2024
Find out what your peers are saying about Oracle, IFS, Freshworks and others in Field Service Management. Updated: March 2024.
768,246 professionals have used our research since 2012.

ABB Service Suite is ranked 4th in Field Service Management while ServiceScheduling is ranked 23rd in Field Service Management. ABB Service Suite is rated 0.0, while ServiceScheduling is rated 0.0. On the other hand, ABB Service Suite is most compared with ClickSoftware, whereas ServiceScheduling is most compared with .

See our list of best Field Service Management vendors.

We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.