ABB Service Suite vs Siebel comparison

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327 views|213 comparisons
Oracle Logo
148 views|115 comparisons
Featured Review
Ranking
4th
Views
327
Comparisons
213
Reviews
0
Average Words per Review
0
Rating
N/A
6th
Views
148
Comparisons
115
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Ventyx Service Suite
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Overview

Service Suite is purpose-built for the utility industry and communications service providers. It's designed to help field operations and dispatch personnel “do more with less,” by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. Service Suite is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite supports all types of work that must be performed in the field, from customer service orders to routine maintenance & inspection work to more complex construction projects.

Information Not Available
Sample Customers
CLK Energy, CPS Energy
Hover Automotive India, Smiles, Bouygues Telecom, Abu Dhabi Judicial Department, Lawn Tennis Association Boosts Tennis, Southwest Airlines
Top Industries
VISITORS READING REVIEWS
Energy/Utilities Company35%
Computer Software Company13%
Recruiting/Hr Firm13%
Manufacturing Company7%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise8%
Large Enterprise81%
No Data Available

ABB Service Suite is ranked 4th in Field Service Management while Siebel is ranked 6th in Field Service Management. ABB Service Suite is rated 0.0, while Siebel is rated 7.6. On the other hand, the top reviewer of Siebel writes "We're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally. The interactions with social networks can’t be managed with it". ABB Service Suite is most compared with ClickSoftware, whereas Siebel is most compared with Salesforce CPQ and Oracle E-Business Suite.

See our list of best Field Service Management vendors.

We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.