We performed a comparison between ABBYY Vantage and Automation Anywhere (AA) based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While using ABBYY FlexiCapture we did not use the generic models that they do have for invoice and purchase orders. For one of the use-cases, the document was exactly the purchase order, but we are not using that generic model. We are creating the model from Scratch. However, if I was to compare ABBYY FlexiCapture with other IA tools, the machine learning and how the extraction is done is far better than competitors. This allows a lot less effort for the development."
"The solution's technical support is very supportive."
"I like that it has the capability of processing a high volume of documents with great accuracy."
"Its ease of use is valuable. It is easy to use and configure."
"The most valuable features have been the rate of recognition and the structured documents."
"Verification station is a really good feature. It allows part-owners to be able to take a look at what comes out of the tool after a document, such as an invoice, is run through ABBYY. It also allows them to update it if there are any mistakes. So, it kind of gives them a little more control over what goes through the system and lessens the errors."
"The handwriting recognition is very good, as it can recognize handwriting done with pen and paper with at least 70% accuracy."
"Time-saving with increased levels of accuracy."
"Automation Anywhere offers valuable features, including command packages for PDF, Windows, XML, and Excel, as well as universal recording capabilities."
"The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices."
"We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation."
"The biggest benefit of Automation Anywhere is that it makes our processes error-free. Accuracy is how you build efficiency within the system and increase productivity."
"It is one of the popular RPA vendors offering powerful & user-friendly RPA capabilities to automate any complex tasks. It is one of the "Revolutionary Technology" that changes the way the enterprise operates. This tool combines conventional RPA with intellectual elements like natural language understanding and reading any unstructured data."
"We are using Automation Anywhere for our leave approval process. We used to have three FTEs on the day shift working on this process. Now, we only have one FTE working on the leave approval process. The bot supports everything else in the process. With this bot, we are saving the cost of two FTEs."
"The most valuable feature is the ability to transform data into clusters."
"I consider the verification station very useful because it allows you to quickly check if the data extracted are correct or if you need to change the process."
"ABBYY's support model could be improved because we get some complaints from customers regarding the amount of time it takes and the kind of responses we get. They also need to improve their professional services team and train them to support customers better during custom implementations."
"There is always room for improvement in any product. Some of the configurations for the machine learning models for invoice reading are fairly complicated. There is so much customization that is possible with that sort of thing, so it makes sense that there are a lot of options, but some of the more important ones can be a little better streamlined or more upfront. Currently, machine learning models are a little bit difficult to configure satisfactorily."
"The system does not always train itself to recognize data properly."
"Even though the training works, it's not as good as it is made out to be."
"There is an area of improvement. For example, when we read the data from the OCR, the accuracy is not good."
"It's important to incorporate image detection for signatures or other handwriting elements."
"I think that technical support should help instead of developing a solution from scratch every time you reach out to them."
"It would be good if the product provided an AI-based prebuilt model that predicts and gives output."
"The ease of use and user experience for this solution could be improved."
"One area where I think there's an opportunity to do things a lot better is in the analytics function. They do have a concept or product called Bot Insights. It hasn't worked for us. It isn't as plug and play as we were led to believe, which is unfortunate. I can absolutely understand the value, and the demonstrations that I've seen of Bot Insights are sensational. But, we just haven't been able to make it work. We've invested a lot of time and effort trying to make it work to no avail."
"The product needs to catch up to the promise of known technology and apply more intelligent behaviors concerning AI or unstructured learning."
"Automation Anywhere should have more Excel-related functionality."
"We could use more accuracy with IQ Bot."
"The improvements that we could see would be the increased stability of each A2019 releases and reduce the likely impact on existing features. We are also looking to see improvements in the upgrade and bot deployment processes to make them easier and less interaction with back end servers."
"We noticed slowness in a few of the commands like Object Cloning, Web Recorders, etc. on which Automation Anywhere can work to make it more robust. There are improvements required in the WLM solution provided by AA, which can make it a more robust queuing system and the system should retry by itself in case of failure due to system error."
"Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it."
ABBYY Vantage is ranked 9th in Robotic Process Automation (RPA) with 25 reviews while Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 80 reviews. ABBYY Vantage is rated 8.0, while Automation Anywhere (AA) is rated 8.4. The top reviewer of ABBYY Vantage writes "An easy-to-use solution with good ICR and OCR capabilities, but needs more connectors and advanced workflows and better stability". On the other hand, the top reviewer of Automation Anywhere (AA) writes "Provides a lot of ways to automate processes and integrates well with our applications". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, Microsoft Power Automate, OpenText Intelligent Capture and HyperScience, whereas Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca. See our ABBYY Vantage vs. Automation Anywhere (AA) report.
See our list of best Robotic Process Automation (RPA) vendors and best Robotic Process Automation (RPA) vendors.
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