Mauricio DiasC Document and Data For Automation at PRTi Digital
Deepak ThomasSenior Software Quality Analyst at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The OCR is the best on the market."
"The handwriting recognition is very good, as it can recognize handwriting done with pen and paper with at least 70% accuracy."
"It's a very useful and user-friendly product."
"The most valuable feature is the ability to capture data from documents with different formats."
"The machine learning capability is pretty good."
"The most valuable feature is the ability to scale for big processes. We are able to process 1 million pages a day. Its accuracy is also very nice. It is a good feature that they have. It is an independent platform, which is its biggest advantage as compared to other solutions. It is also very stable and powerful. It is 100% on time."
"The most valuable features have been the rate of recognition and the structured documents."
"It saves us a lot of manual work."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"This solution has great document recognition capabilities."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"In terms of stability, it's quite good. It's an internal IP product."
"In our opinion this group are the leaders in providing RPA solutions."
"We can see that its competitive ability is quite good."
"The most valuable feature is that it is easy to use."
"WorkFusion's SAP integrations are really good."
"This solution should have better integration with RPA solutions such as Blue Prism."
"In the future, I would like to see integration with Google Sheets."
"Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten."
"The is a long time between application updates."
"Quite complex, particularly for those who are not tech savvy."
"They should improve the RESTful API side of this solution. Currently, fully RESTful API is not available in the on-prem version, which is really a problem, and we have to work around this limitation. The cloud version already has a fully RESTful API, but the on-prem version doesn't have a fully RESTful API, which is a big mistake. It is easy to solve, but they aren't solving it quicker. They are taking a long time. Nowadays, most people don't go to the interface. They like to use RESTful API."
"The recognition intelligence could improve by having more details in the documents. There are limitations with the forms, templates, and manuscripts."
"Even though the training works, it's not as good as it is made out to be."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"We would like to see further improvement in the area of running headless."
"I would also like for it to be NLP-based."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"For us, the price is reasonable."
"The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
"Find it online."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"It is not the most expensive solution, but it is also not the cheapest."
"I can't speak to pricing. It's a contract signed by upper management."
"We are on an annual contract to use the solution."
ABBYY FlexiCapture is an intelligent platform for capturing meaningful data, relationships and insights from documents, forms and correspondence to improve business outcomes. It transforms documents into business value by capturing and validating information in any format at its point of need. Intelligently digitizing documents and automating document processes, FlexiCapture helps organizations remove risk and cost while accelerating revenue and drive competitive advantage every day.
WorkFusion RPA Express is free, enterprise-grade software that enables business users to integrate core systems and automate transactions. It's easy to install and can run on a laptop or a single server, with features that operations team pay for right now.
ABBYY FlexiCapture is ranked 1st in Intelligent Document Processing (IDP) with 8 reviews while WorkFusion is ranked 9th in Robotic Process Automation (RPA) with 14 reviews. ABBYY FlexiCapture is rated 8.4, while WorkFusion is rated 7.6. The top reviewer of ABBYY FlexiCapture writes "Stable with good automation capabilities and great at data extraction". On the other hand, the top reviewer of WorkFusion writes "Enables us to serve various automation needs as both tech and business users". ABBYY FlexiCapture is most compared with Kofax RPA, IQ Bot, ABBYY Vantage, IBM Datacap and Parascript FormXtra.AI, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and IBM BPM.
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We monitor all Intelligent Document Processing (IDP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.