We performed a comparison between ABBYY Vantage and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of ABBYY Vantage is flexibility. You are able to edit at a granular level providing good control over the process. Additionally, the brochures and guides were helpful in learning the solution."
"The most valuable feature of this solution is its ability to extract content from documents. It is able to identify specific fields and special characters."
"The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market."
"It's easy to use."
"Verification Station is valuable."
"It's easy to use."
"The solution has its own language that can be configured many ways and with higher accuracy than other products."
"The solution's AI technology is genius."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"I work for an insurance company, and we use Datacap for document processing."
"The installation of the solution is very simple."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"The standout feature of this intelligent product is its remarkable capability."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"One major area that requires improvement in ABBYY Vantage is its current JSON output format."
"The price for trainings or certifications are on the very, very high side."
"ABBYY FlexiCapture could improve in the maintenance, and there are some issues. You have to make efforts to do corrections. Additionally, it could be more user-friendly in terms of connecting between different solutions."
"The solution needs more web or cloud-based development."
"The generic models have a lot of areas to improve. In our experience, we are not able to get good results in the generic models. From a developer's point of view, there could be more improvement if the source code is available on a broader scope"
"In IRISXtract, we can have master data, and we can set the master data. There are more options for taking any data and comparing it with master data. For a project, they have a dump from SAP for validation. This feature is there in ABBYY, but it is not extensive like IRISXtract. ABBYY is capturing the data, but there are not a lot of options to validate the captured data. It would be helpful if there are more options for validating the captured data in ABBYY FlexiCapture."
"It would be good if the product provided an AI-based prebuilt model that predicts and gives output."
"This solution could be improved by offering better integration with other platforms."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"I give the scalability of the solution a six out of ten."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 46 reviews while IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews. ABBYY Vantage is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, Microsoft Power Automate, HyperScience and Tungsten RPA, whereas IBM Datacap is most compared with Microsoft Power Automate, Tungsten TotalAgility, HyperScience, OpenText Intelligent Capture and Hyland OnBase. See our ABBYY Vantage vs. IBM Datacap report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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