ABBYY Vantage vs Jacada Intelligent Agent Engagement comparison

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ABBYY Logo
3,394 views|1,931 comparisons
92% willing to recommend
Jacada Logo
109 views|57 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between ABBYY Vantage and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is its ability to extract content from documents. It is able to identify specific fields and special characters.""The solution's AI technology is genius.""The solution's technical support is very supportive.""The UI is user-friendly and ABBYY Vantage supports over 100 languages.""The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market.""The most valuable features have been the rate of recognition and the structured documents.""We can quickly integrate the catalogs with proper documentation.""The machine learning capability is pretty good."

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"The initial setup was fairly straightforward."

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Cons
"The product must provide more supporting documentation on the API capabilities of Advanced Designer.""I think that technical support should help instead of developing a solution from scratch every time you reach out to them.""The is a long time between application updates.""It could be more intuitive. It's huge and has many options, and that makes it difficult. You have to go to Google and search for documents and videos to try and understand how it works. Some tools or processes or some parts of the process should be intuitive to make it easier for the developers.""Initially, it was good, but now, in terms of ease of implementation and accuracy, there are better competitors in the market. What we are seeing in some of the other tools isn't there in ABBYY. They have to improve it to include such features. Otherwise, it will be difficult for them to compete in the market.""Machine learning needs to be improved.""Since we are using a trial version, we don't have administration access to create a tenant to integrate my OCR series with Postman.""Even though the training works, it's not as good as it is made out to be."

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"They need to create a workflow system."

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Pricing and Cost Advice
  • "For us, the price is reasonable."
  • "We did not go with the licensed version of this solution."
  • "The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
  • "Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."
  • "Most of our customers have purchased an annual license and if you have multiple developers from other companies, you can assign the license on a monthly basis to developers."
  • "It is expensive as compared to UiPath. We pay for the licensing and the page count."
  • "It is more on the reasonable side as compared to the competition that I am aware of. I'm not an expert on pricing schemes for all sorts of things, but when we offer them a solution, we like to say we're agnostic. So, we offer more than one solution when possible. Amongst the ones that we've offered, ABBYY usually is the more reasonable solution on a big scale. On a small scale, they're all pretty similar. As far as I understand, you pay a license for a number of pages, and that's pretty much it. It has just the rate per page, and it decreases as you scale."
  • "Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember. They have monthly and yearly options, and if you want, they also have per project and per page options. They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment."
  • More ABBYY Vantage Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Vantage is flexible and customizable. It's a low-code/no-code tool, so you don't need to get into detailed coding. You can also use AI to accomplish medium-complex tasks.
    Top Answer:ABBYY's pricing could be improved. I feel like they are losing out on some business because of their pricing. They could expand their customer base by offering more flexible pricing options.
    Top Answer:ABBYY's support model could be improved because we get some complaints from customers regarding the amount of time it takes and the kind of responses we get. They also need to improve their… more »
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    Average Words per Review
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    7.9
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    109
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    Also Known As
    ABBYY FlexiCapture
    Learn More
    Overview

    ABBYY Vantage is a next-gen Intelligent Document Processing platform (IDP) designed for digital workforces. ABBYY Vantage uses artificial-intelligence-based technologies to process structured, semi-structured, and unstructured documents. ABBYY's award-winning IDP platform (Vantage™) automatically captures, extracts, and classifies the information contained within business documents, turning it into actionable data to fuel other business systems and accelerate digital transformation.

    This intelligent content intelligence platform complements automation tools like robotic process automation (RPA) and business process automation (BPA) with machine learning and artificial intelligence capabilities to continuously enhance accuracy and improve the outcomes of automated processes.

    ABBYY Vantage provides a flexible layout and easy-to-use interface. The platform is an advanced AI-OCR (optical character recognition).

    ABBYY Vantage Features

    • AI Skills that process any document: The platform’s core set of AI Skills is a foundation for processing all types of documents - printed, PDFs, barcodes, signatures, and checkboxes - whether structured or unstructured.
    • You can design trained “Skills” or choose pre-trained ones from the ABBYY Marketplace. Choose Skills for invoices, purchase orders, W-2 forms, utility bills, and other documents to leverage automation and save time and costs.
    • No code is necessary when designing skills to process structured and unstructured documents.
    • Strong analytics skills. You can track, measure, and analyze the performance of deployed Skills. By doing this, you can improve document processing automation.
    • Seamless integration with other systems. ABBYY Vantage™ easily integrates with automation platforms such as Automation Anywhere, Blue Prism, UiPath, and other RPA and BPA solutions. It also integrates with chatbot and mobile app tools.
    • Machine learning for continuous improvement. The platform’s AI Skills continuously improve and become more accurate over time. The system will learn document variations and collect statistical data, improving the process on the go.

    How does ABBYY Intelligent Document Processing work?

    1. Start by picking a Skill from the ABBYY Marketplace or train a new Skill.
    2. Pick any document.
    3. The system will extract data within your document and delivers output to be ingested by any business system.

    ABBYY Vantage use cases

    The easy-to-use, no-code Vantage platform can be utilized to set up and train Document, Classification, and Process Skills for just about any document type and flow. Intelligent Document Processing made simple and accessible. Some examples of documents ABBYY can process include:

    • Utility bills: Extracts the supplier’s name, statement date, customer name, and address.
    • Personal earning statement: ABBYY Vantage can extract data from pay stubs and help you verify an individual’s earnings and employment status.
    • 1040: Captures the data from 1040 forms for tax processing purposes. Includes name, amounts, filing status, and other details.
    • Identity documents: Extracts information from 10,000 different identity documents from 248 different countries.
    • Remittance: It can capture headers, footers, and in-line details from payment documents.
    • Arrival notice: Captures data from shipping documents, including the consignee, shipper, parties, carriers, and other relevant details.

    You can use Vantage to digitize, automate, and process almost any type of document. It can be especially effective for a number of use cases, including:

    • Customer onboarding and due diligence, including Know Your Customer (KYC).
    • Shipping and logistics, such as shipping instructions, bills of lading, freight forwarding orders, and customs clearance documentation.
    • Insurance claim processing, reading through OCR documents, eliminating human error, and improving the process of insurance claims.
    • Banking and finance. For instance, processing the banking documents associated with loans.

    ABBYY Vantage Benefits

    • Automation: Ready-to-use AI skills designed to improve the immediate processing of documents.
    • Customization: Design your own AI Skill to process specific document types.
    • Built-in Skill automation, connectors, and intelligent process assets.

    While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

    Sample Customers
    Fujitsu, Plustek, Samsung, Panasonic, M-files
    Humana, Turk Telekom, Leumi Card
    Top Industries
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company25%
    Financial Services Firm21%
    Recruiting/Hr Firm4%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm15%
    Manufacturing Company9%
    Comms Service Provider7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise13%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    No Data Available
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    768,578 professionals have used our research since 2012.

    ABBYY Vantage is ranked 7th in Robotic Process Automation (RPA) with 46 reviews while Jacada Intelligent Agent Engagement is ranked 44th in Robotic Process Automation (RPA). ABBYY Vantage is rated 8.0, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, Microsoft Power Automate, HyperScience and OpenText Intelligent Capture, whereas Jacada Intelligent Agent Engagement is most compared with UiPath.

    See our list of best Robotic Process Automation (RPA) vendors and best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.