ABBYY Vantage vs NICE Robotic Automation comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ABBYY Vantage and NICE Robotic Automation based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ABBYY Vantage vs. NICE Robotic Automation Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like the fact that this solution is enterprise-ready, so it can be deployed on-premises, scale it, etc.""The ability to extract and insert data, then structuralize it into the actionable format, would be the most valuable.""While using ABBYY FlexiCapture we did not use the generic models that they do have for invoice and purchase orders. For one of the use-cases, the document was exactly the purchase order, but we are not using that generic model. We are creating the model from Scratch. However, if I was to compare ABBYY FlexiCapture with other IA tools, the machine learning and how the extraction is done is far better than competitors. This allows a lot less effort for the development.""It's a very useful and user-friendly product.""ABBYY Vantage has reduced our data because it can classify and extract information from documents.""I like the flexibility of the layout. For example, for the documents that we're using, this is the main feature that is very useful and makes it flexible for extraction.""The initial setup is not difficult. The vendor provides technical documents to assist with deployment.""ABBYY Vantage has been designed as a user-friendly solution, making the setup process require only a couple of days."

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"Provides good automation features.""What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer.""NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built.""The deployment of NICE Robotic Automation is easy.""Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow.""It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that.""It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

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Cons
"Machine learning needs to be improved.""Not a ten because sometimes some documents have handwritten data. If this improved, I would rate it a ten out of ten.""There are certain controls like radio buttons and checkboxes that when reading PDFs, really doesn't go well with the RPA.""It would be good if the product provided an AI-based prebuilt model that predicts and gives output.""The is a long time between application updates.""ABBYY's support model could be improved because we get some complaints from customers regarding the amount of time it takes and the kind of responses we get. They also need to improve their professional services team and train them to support customers better during custom implementations.""ABBYY Vantage is mainly available on the public cloud but for clients that use a private cloud, it is complicated to set up the solution.""The price for trainings or certifications are on the very, very high side."

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"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions.""There is a need for NICE robotics to be more user-friendly.""The solution is not as intuitive as it could be and integrating took a lot of time.""There are a few areas for improvement in the installation phase""The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based...""[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset.""Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."

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Pricing and Cost Advice
  • "For us, the price is reasonable."
  • "We did not go with the licensed version of this solution."
  • "The price of this ABBYY FlexiCapture is a bit expensive and the price is based on how many documents have been captured. For example, one or two million captures."
  • "Its price is a little bit high and can be lower. Its licensing is very expensive. I don't remember exactly, but for each page, it is about four or seven cents, which is too expensive."
  • "Most of our customers have purchased an annual license and if you have multiple developers from other companies, you can assign the license on a monthly basis to developers."
  • "It is expensive as compared to UiPath. We pay for the licensing and the page count."
  • "It is more on the reasonable side as compared to the competition that I am aware of. I'm not an expert on pricing schemes for all sorts of things, but when we offer them a solution, we like to say we're agnostic. So, we offer more than one solution when possible. Amongst the ones that we've offered, ABBYY usually is the more reasonable solution on a big scale. On a small scale, they're all pretty similar. As far as I understand, you pay a license for a number of pages, and that's pretty much it. It has just the rate per page, and it decreases as you scale."
  • "Its price should be a little lower. It is a lot higher than the competition, and if they just break the gap a little, then more people might jump onto their product. Their price is definitely a deterrent in the few cases that I remember. They have monthly and yearly options, and if you want, they also have per project and per page options. They do charge extra for different types of installation. They have the standalone, which is pretty straightforward and a lot cheaper than the server installation. Server installation gives you a lot more, and it gives you control over the environment."
  • More ABBYY Vantage Pricing and Cost Advice →

  • "As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
  • More NICE Robotic Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's technical support is very supportive.
    Top Answer:ABBYY Vantage is a bit of an expensive tool. The payment model for ABBYY Vantage is such that a user needs to make payments for the number of pages consumed with the help of the tool.
    Top Answer:ABBYY Vantage is a product that does not include the Arabic language. From an improvement perspective, ABBYY Vantage should include the Arabic language.
    Top Answer:Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a… more »
    Top Answer:In the configuration phase, you need to have a certain degree of knowledge of Windows and Linux environments. That said, the wizards and manuals are of good quality. For the price, I would say that… more »
    Top Answer:There is nothing so relevant to complain about except a few more options in the debug monitor (which is already very powerful and useful right now). There are a few areas for improvement in the… more »
    Ranking
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    Average Words per Review
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    Rating
    7.8
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    1,330
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    3
    Average Words per Review
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    Rating
    7.7
    Comparisons
    Also Known As
    ABBYY FlexiCapture
    Learn More
    Overview

    ABBYY Vantage™ is a next-gen Intelligent Document Processing platform (IDP) designed for digital workforces. ABBYY Vantage™ uses artificial-intelligence-based technologies to process structured, semi-structured, and unstructured documents. ABBYY's award-winning IDP platform (Vantage™) automatically captures, extracts, and classifies the information contained within business documents, turning it into actionable data to fuel other business systems and accelerate digital transformation.

    This intelligent content intelligence platform complements automation tools like robotic process automation (RPA) and business process automation (BPA) with machine-learning and artificial intelligence capabilities to continuously enhance accuracy and improve the outcomes of automated processes.

    ABBYY Vantage provides a flexible layout and easy-to-use interface. The platform is a an advanced AI-OCR (optical character recognition).

    ABBYY Vantage Features

    • AI Skills that process any document. The platform’s core set of AI Skills is a foundation for processing all types of documents - printed, PDFs, barcodes, signatures, and checkboxes - be they structured or unstructured.

    • You can design trained “Skills” or choose pre-trained ones from the ABBYY Marketplace. Choose Skills for invoices, purchase orders, W-2 forms, utility bills, and many other documents to leverage automation and save time and costs.

    • No code is necessary when designing skills to process structured and unstructured documents.

    • Strong analytics skills. You can track, measure, and analyze the performance of deployed Skills. By doing this, you can improve document processing automation.

    • Seamless integration with other systems. ABBYY Vantage™ easily integrates with automation platforms such as Automation Anywhere, Blue Prism, UiPath, and other RPA and BPA solutions. It also integrates with chatbot and mobile app tools.

    • Machine learning for continuous improvement. The platform’s AI Skills continuously improve and become more accurate over time. The system will learn document variations and collect statistical data, improving the process on the go.

    How does ABBYY Intelligent Document Processing work?

    1. Start by picking a Skill from the ABBYY Marketplace or train a new Skill.
    2. Pick any document.
    3. The system will extract data within your document and delivers output to be ingested by any business system.

    ABBYY Vantage™ use cases

    The easy-to-use, no-code Vantage platform can be utilized to set up and train Document, Classification, and Process Skills for just about any document type and flow. Intelligent Document Processing made simple and accessible. Some examples of documents ABBYY can process include:

    • Utility bills: Extracts the supplier’s name, statement date, customer name, and address.

    • Personal earning statement: ABBYY Vantage can extract data from pay stubs and help you verify an individual’s earnings and employment status.

    • 1040: Captures the data from 1040 forms for tax processing purposes. Includes name, amounts, filing status, and other details.

    • Identity documents: Extracts information from 10,000 different identity documents from 248 different countries.

    • Remittance: It can capture headers, footers, and in-line details from payment documents.

    • Arrival notice: Captures data from shipping documents, including the consignee, shipper, parties, carriers, and other relevant details.

    You can use Vantage™ to digitize, automate, and process almost any type of document. It can be especially effective for a number of use cases, including:

    • Customer onboarding and due diligence, including Know Your Customer (KYC).

    • Shipping and logistics, such as shipping instructions, bills of lading, freight forwarding orders, and customs clearance documentation.

    • Insurance claim processing, reading through OCR documents, eliminating human error, and improving the process of insurance claims.

    • Banking and finance. For instance, processing the banking documents associated with loans.

    ABBYY Vantage™ Benefits

    • Automation: Ready-to-use AI Skills designed to improve processing of documents immediately.

    • Customization: Design your own AI Skill to process specific document types.

    • Built-in Skill automation, connectors, and intelligent process assets.

    NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

    Sample Customers
    Fujitsu, Plustek, Samsung, Panasonic, M-files
    HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
    Top Industries
    REVIEWERS
    Manufacturing Company25%
    Computer Software Company25%
    Financial Services Firm21%
    Recruiting/Hr Firm4%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm15%
    Manufacturing Company9%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm16%
    Comms Service Provider7%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise13%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business14%
    Midsize Enterprise29%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    ABBYY Vantage vs. NICE Robotic Automation
    March 2024
    Find out what your peers are saying about ABBYY Vantage vs. NICE Robotic Automation and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    ABBYY Vantage is ranked 9th in Robotic Process Automation (RPA) with 45 reviews while NICE Robotic Automation is ranked 22nd in Robotic Process Automation (RPA) with 7 reviews. ABBYY Vantage is rated 8.0, while NICE Robotic Automation is rated 7.6. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of NICE Robotic Automation writes "Automating customer-facing processes has saved us considerable money and increased sales and customer satisfaction". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, Microsoft Power Automate, OpenText Intelligent Capture and HyperScience, whereas NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and EdgeVerve AssistEdge RPA. See our ABBYY Vantage vs. NICE Robotic Automation report.

    See our list of best Robotic Process Automation (RPA) vendors and best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.