We performed a comparison between Accedian Skylight and DX Performance Management based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The performance of Accedian Skylight is better than other vendors."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"What is most useful is visibility."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."
"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement."
"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."
"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass."
"It gave us one location, one place to do all of group administration, and to build dashboards, and device administration, inventory counts... it really reduced our overall administrative overhead."
"The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels... are all very intuitive."
"The tool helps us understand network performance."
"The Wi-Fi side needs improvement."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"The UI interface of Accedian Skylight could improve."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"The Accedian Skylight user interface still has room for improvement."
"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."
"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."
"It could be a little easier to integrate new metrics."
"It would be helpful if CA provided online training for its customers."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
Accedian Skylight is ranked 18th in Network Monitoring Software with 23 reviews while DX Performance Management is ranked 37th in Network Monitoring Software with 31 reviews. Accedian Skylight is rated 9.0, while DX Performance Management is rated 8.2. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, Zabbix, NETSCOUT nGeniusONE and Dynatrace, whereas DX Performance Management is most compared with DX Spectrum, OmniPeek and Zabbix. See our Accedian Skylight vs. DX Performance Management report.
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