We performed a comparison between Accedian Skylight and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"The setup was easy."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"The solution is scalable."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"The Wi-Fi side needs improvement."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"This solution is expensive compared to some others."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"The licensing for this solution is not straightforward and should be improved."
"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
"ManageEngine OpManager can improve by having better updates for critical issues."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"We would like the solution's customize and build functionality to be more user-friendly."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"We would like link monitoring included. At times we need to monitor those specific links closely."
Accedian Skylight is ranked 18th in Network Monitoring Software with 23 reviews while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. Accedian Skylight is rated 9.0, while ManageEngine OpManager is rated 8.0. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace and Zabbix, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI. See our Accedian Skylight vs. ManageEngine OpManager report.
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