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Most Helpful Review
Find out what your peers are saying about Accedian Skylight vs. New Relic APM and other solutions. Updated: September 2020.
441,850 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas...""The response times, with the performance, are really interesting too, where you can see the packet loss.""Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark.""I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else.""The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online.""The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly.""This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."

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"The most valuable feature is the ability to manage the application flow.""It is stable and scalable.""It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.""It has helped us maintain a much higher uptime than we had previously.""Server uptime is its most valuable feature.""Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user.""It has in-depth analysis using developer code for someone whose not traditionally a developer.""It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either.""It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database.""This solution is expensive compared to some others.""It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation.""For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

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"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data.""We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health.""We have had issues with our agents going offline.""They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve.""The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain.""The price needs improvement.""I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy.""It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all.""It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000.""Pricing is a little bit expensive.""We understand there's a significant cost difference, but have yet to investigate fully.""The pricing is cheaper than other competing products, which is better for our budgets.""It provides value and the cost is not huge."

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"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.""There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use.""They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine.""The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.""The pricing and licensing are too high.""Because of budget, we are not using the mobile app part of this tool.""Comparatively, the pricing is expensive.""The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
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Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you… more »
Popular Comparisons
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance VisionNew Relic Mobile
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VMware
Accedian
New Relic
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about Accedian Skylight
Learn more about New Relic APM
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftT-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider17%
Financial Services Firm9%
Retailer6%
REVIEWERS
Healthcare Company21%
Local Government14%
Government14%
Real Estate/Law Firm7%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider26%
University6%
Manufacturing Company4%
REVIEWERS
Financial Services Firm18%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider13%
Media Company8%
Financial Services Firm5%
Company Size
No Data Available
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
REVIEWERS
Small Business38%
Midsize Enterprise29%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise13%
Large Enterprise70%
Find out what your peers are saying about Accedian Skylight vs. New Relic APM and other solutions. Updated: September 2020.
441,850 professionals have used our research since 2012.
Accedian Skylight is ranked 10th in Application Performance Management (APM) with 6 reviews while New Relic APM is ranked 4th in Application Performance Management (APM) with 18 reviews. Accedian Skylight is rated 8.4, while New Relic APM is rated 8.4. The top reviewer of Accedian Skylight writes "Saved us a few servers that we would have bought, not knowing that developers were making mistakes". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". Accedian Skylight is most compared with Dynatrace, SolarWinds NPM, NETSCOUT nGeniusONE, ExtraHop Reveal(x) for IT Operations and AppDynamics, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, AppDynamics and SCOM. See our Accedian Skylight vs. New Relic APM report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.