Compare Accedian Skylight vs. New Relic APM

Accedian Skylight is ranked 12th in Application Performance Management (APM) with 5 reviews while New Relic APM is ranked 4th in Application Performance Management (APM) with 16 reviews. Accedian Skylight is rated 8.6, while New Relic APM is rated 8.6. The top reviewer of Accedian Skylight writes "Saved us a few servers that we would have bought, not knowing that developers were making mistakes". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". Accedian Skylight is most compared with SolarWinds NPM, Dynatrace and Riverbed SteelCentral AppResponse, whereas New Relic APM is most compared with Datadog, Dynatrace and Splunk. See our Accedian Skylight vs. New Relic APM report.
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Accedian Skylight Logo
1,791 views|978 comparisons
New Relic APM Logo
15,948 views|11,653 comparisons
Most Helpful Review
Find out what your peers are saying about Accedian Skylight vs. New Relic APM and other solutions. Updated: September 2019.
371,639 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online.I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else.Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark.If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas...The response times, with the performance, are really interesting too, where you can see the packet loss.

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The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.

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Cons
This solution is expensive compared to some others.It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database.If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either.

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I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.

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Pricing and Cost Advice
We understand there's a significant cost difference, but have yet to investigate fully.Pricing is a little bit expensive.It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000.If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all.

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Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.

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report
Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
371,639 professionals have used our research since 2012.
Ranking
Views
1,791
Comparisons
978
Reviews
4
Average Words per Review
1,439
Avg. Rating
8.5
Views
15,948
Comparisons
11,653
Reviews
16
Average Words per Review
415
Avg. Rating
8.5
Top Comparisons
Compared 11% of the time.
Compared 10% of the time.
Compared 24% of the time.
Compared 22% of the time.
Compared 13% of the time.
Also Known As
Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance VisionNew Relic Mobile
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Accedian
New Relic
Overview

Accedian provides performance analytics and end user experience solutions for on-premise, cloud and hybrid IT infrastructures. Accedian SkylightTM delivers unified network and application performance monitoring (NAPM) visibility across the entire application and network chain, with best in class resolution and velocity. This enables Accedian customers to assure their business-critical digital infrastructure and unlock the full productivity of their users.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about Accedian Skylight
Learn more about New Relic APM
Sample Customers
T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
REVIEWERS
Healthcare Company23%
Government15%
Local Government15%
Recruiting/Hr Firm8%
VISITORS READING REVIEWS
Comms Service Provider39%
Software R&D Company17%
Healthcare Company12%
Recruiting/Hr Firm9%
REVIEWERS
Financial Services Firm20%
Media Company13%
Software R&D Company11%
Retailer7%
VISITORS READING REVIEWS
Software R&D Company22%
Financial Services Firm13%
Comms Service Provider7%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business42%
Midsize Enterprise32%
Large Enterprise26%
REVIEWERS
Small Business37%
Midsize Enterprise30%
Large Enterprise34%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise12%
Large Enterprise71%
Find out what your peers are saying about Accedian Skylight vs. New Relic APM and other solutions. Updated: September 2019.
371,639 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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