We performed a comparison between Axway AMPLIFY Managed File Transfer and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Axway consolidated all of our communications into one platform, simplifying network and port management. Now, all we have to do is open one port to this application, and we can remove all the firewall rules on that port. It's much more straightforward to manage from a security perspective. We used to rely on an archaic FTP solution, but Axway features SFTP, so it was an improvement security-wise."
"AMPLIFY has all the essential features for managing file transfer."
"It’s very flexible."
"The product is simple for encrypting data transfer of all the assets in our system."
"It makes a logical link between the inbound/outbound transfer, and makes it clearly visible. This is a very important feature for managing transfer with different environments, and it's very helpful in case of troubleshooting."
"It is an easy-to-use and stable product."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The solution removes the limitations with file attachment size that is found with regular email."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"Improvement in Data Encoding would be very appreciated (I'm thinking of ASCII-EBCDIC, ASCII-ASCII, etc.)."
"It is complicated to manage multi-operations, particularly in handling file name changes within file transcripts."
"The areas in need of improvement are the monitoring and the cut-off management, when needed. Today you have at least two solutions: Buy the other Axway suite, Sentinel, or integrate it into your monitoring system."
"Sometimes, the application's embedded databases couldn't perform well for a higher volume of data."
"We only hope that they continue to keep updating the solution and improving the offering. They could always do more updates and releases."
"One area of improvement is troubleshooting. When a transfer fails, they provide little information about the login, which makes troubleshooting difficult. Also, file transfer scheduling is primitive. By that, I mean you can't define a complex schedule, like scheduling a job to run at particular hours multiple times in a day."
"The initial setup was quite complex."
"File location could be improved."
"In my experience, their technical support can be a little slow."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
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Axway AMPLIFY Managed File Transfer is ranked 11th in Managed File Transfer (MFT) with 7 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. Axway AMPLIFY Managed File Transfer is rated 7.8, while Kiteworks is rated 8.8. The top reviewer of Axway AMPLIFY Managed File Transfer writes "Secure application with efficient features for file transfer management ". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Axway AMPLIFY Managed File Transfer is most compared with MOVEit, IBM Sterling File Gateway, Sterling Commerce Connect:Direct, Fortra's GoAnywhere MFT and BMC Control-M Managed File Transfer, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our Axway AMPLIFY Managed File Transfer vs. Kiteworks report.
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