We performed a comparison between Axway AMPLIFY Managed File Transfer and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is an easy-to-use and stable product."
"It’s very flexible."
"It makes a logical link between the inbound/outbound transfer, and makes it clearly visible. This is a very important feature for managing transfer with different environments, and it's very helpful in case of troubleshooting."
"Axway consolidated all of our communications into one platform, simplifying network and port management. Now, all we have to do is open one port to this application, and we can remove all the firewall rules on that port. It's much more straightforward to manage from a security perspective. We used to rely on an archaic FTP solution, but Axway features SFTP, so it was an improvement security-wise."
"AMPLIFY has all the essential features for managing file transfer."
"The product is simple for encrypting data transfer of all the assets in our system."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution can be used remotely; it's easy to upload and share files."
"One area of improvement is troubleshooting. When a transfer fails, they provide little information about the login, which makes troubleshooting difficult. Also, file transfer scheduling is primitive. By that, I mean you can't define a complex schedule, like scheduling a job to run at particular hours multiple times in a day."
"Improvement in Data Encoding would be very appreciated (I'm thinking of ASCII-EBCDIC, ASCII-ASCII, etc.)."
"It is complicated to manage multi-operations, particularly in handling file name changes within file transcripts."
"The initial setup was quite complex."
"We only hope that they continue to keep updating the solution and improving the offering. They could always do more updates and releases."
"Sometimes, the application's embedded databases couldn't perform well for a higher volume of data."
"The areas in need of improvement are the monitoring and the cut-off management, when needed. Today you have at least two solutions: Buy the other Axway suite, Sentinel, or integrate it into your monitoring system."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"File location could be improved."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
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Axway AMPLIFY Managed File Transfer is ranked 11th in Managed File Transfer (MFT) with 7 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. Axway AMPLIFY Managed File Transfer is rated 7.8, while Kiteworks is rated 8.8. The top reviewer of Axway AMPLIFY Managed File Transfer writes "Secure application with efficient features for file transfer management ". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Axway AMPLIFY Managed File Transfer is most compared with MOVEit, IBM Sterling File Gateway, Sterling Commerce Connect:Direct, Fortra's GoAnywhere MFT and BMC Control-M Managed File Transfer, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our Axway AMPLIFY Managed File Transfer vs. Kiteworks report.
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