Accenture Revenue Management vs OpenText Operations Orchestration comparison

Accenture's Billing and Revenue Management capabilities help deliver critical outcomes, including:

• A comprehensive billing assessment leading to creation of the billing architecture of the future and road map.
• Transformation and consolidation of billing processes and systems for a successful customer experience.
• Optimization of CAPEX and OPEX through billing outsourcing.
• Delivery of high performance in billing through billing and revenue assurance business process outsourcing.
• Revenue assurance solutions that help companies recover revenue at risk, prevent revenue leakage and other losses, reduce fraud and improve customer satisfaction.
• The use of customer analytics to facilitate setting specific parameters to control spending and usage of services based on user behavior for both consumer and enterprise customers.

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

• Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
• Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
• Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
• Expose REST APIs to programmatically invoke orchestration from any external source.
• Automate difficult interfaces with RPA robots that mimic screen based human actions.
• Follow business and operational metrics to understand the value and the health of your orchestration environment.
• Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

• Workflow Designer
• Desktop Studio
• Central
• Insights
• Remote Action Service (RAS)
• RPA Robot
• Recorder
• Self-Service X
• Out-of-the-box content