We performed a comparison between ACI Worldwide Global Payments Hub and Fortra's Automate based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"The interface is simple, user-friendly, and very intuitive."
"It gives us a central place to schedule tasks and run them distributed."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"The pricing is excellent. I would give them perfect marks in that regard."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"Fortra's Automate is not as reliable as I would like it to be."
"The interface could be more user-friendly and easier to navigate."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"The documentation is not that great."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
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ACI Worldwide Global Payments Hub is ranked 23rd in Process Automation with 1 review while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while Fortra's Automate is rated 8.2. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". ACI Worldwide Global Payments Hub is most compared with , whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA).
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