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ACI Worldwide Global Payments Hub vs CA Process Automation comparison

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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and CA Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
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768,415 professionals have used our research since 2012.
Featured Review
Prabhash Ray
Robust cloud model support and offers competitive pricing with a pay-per-use model
Anonymous User
Provides the ability to import objects as new versions of existing objects and to make the prior version the current...
I used the product to develop a process orchestration “framework” to be used in systems integrations between customer and internal ITSM... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."

More ACI Worldwide Global Payments Hub Pros →

"It is easy to debug and troubleshoot.""This tool is used in my organization for automating IT infrastructure related incidents or service requests."

More CA Process Automation Pros →

Cons
"The initial setup of medium complexity. So, there is room for improvement to make it better."

More ACI Worldwide Global Payments Hub Cons →

"Somehow the product group within CA left the product dry from some regular expression functionality.""Make some of the features more open source that way developers can have more flexibility.""OCR capability should be added as a feature.""It needs auto-triggering of workflows based on machine learning (ML) and artificial intelligence (AI)."

More CA Process Automation Cons →

Pricing and Cost Advice
  • "I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

    • More ACI Worldwide Global Payments Hub Pricing and Cost Advice →

  • "There are a lot of automation savings from any process which is repeatable."
  • "It has provided ROI by auto resolving incidents or requests in the ITSM queue, improved MTTR and SLA adherence, and added value to the delivery of services and the customer experience."

    • More CA Process Automation Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about ACI Worldwide Global Payments Hub?
    Top Answer:This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing… more »
    What is your experience regarding pricing and costs for ACI Worldwide Glo...
    Top Answer:I would rate the pricing a two out of ten, where one is cheap, and ten is expensive.
    What needs improvement with ACI Worldwide Global Payments Hub?
    Top Answer:There is a scope for improvement in this solution's support mechanism, like the solution's SLAs for tickets and incidents. Another area of improvement is setup. It could be made easier.
    Ask a question

    Earn 20 points

    Ranking
    23rd
    out of 66 in Process Automation
    Views
    191
    Comparisons
    106
    Reviews
    1
    Average Words per Review
    343
    Rating
    8.0
    29th
    out of 66 in Process Automation
    Views
    354
    Comparisons
    119
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Worldwide Global Payments Hub
    CA IT Process Automation Manager
    Learn More
    ACI Worldwide
    Broadcom
    Overview
    ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.
    CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.
    Sample Customers
    Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
    Unum, HCL Technologies, Logicalis
    Top Industries
    No Data Available
    REVIEWERS
    Healthcare Company43%
    Insurance Company29%
    Government14%
    Financial Services Firm14%
    Company Size
    No Data Available
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    Buyer's Guide
    Process Automation
    April 2024
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    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
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    768,415 professionals have used our research since 2012.

    ACI Worldwide Global Payments Hub is ranked 23rd in Process Automation with 1 review while CA Process Automation is ranked 29th in Process Automation. ACI Worldwide Global Payments Hub is rated 8.0, while CA Process Automation is rated 8.6. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of CA Process Automation writes "Provides the ability to import objects as new versions of existing objects and to make the prior version the current version". ACI Worldwide Global Payments Hub is most compared with , whereas CA Process Automation is most compared with BMC TrueSight Orchestration.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.