We performed a comparison between ACI Worldwide Global Payments Hub and IBM BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"Good user interface and good add option."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"Automation is the most valuable feature of IBM BPM."
"We are implementing the tool to triple our monthly transaction volume."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"It makes the company business processes work more efficiently."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"The initial setup of medium complexity. So, there is room for improvement to make it better."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"Better integration with other products in the automation suite."
"It is not user-friendly."
"The integration could be improved."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The front end is not customised for a good user experience."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
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ACI Worldwide Global Payments Hub is ranked 21st in Process Automation with 1 review while IBM BPM is ranked 5th in Process Automation with 105 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ACI Worldwide Global Payments Hub is most compared with , whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Appian and Apache Airflow.
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