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ACI Worldwide Global Payments Hub vs OpenText MBPM comparison

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ACI Worldwide Logo

ACI Worldwide Global Payments Hub

Read 1 ACI Worldwide Global Payments Hub review
191 views|106 comparisons
100% willing to recommend
OpenText Logo

OpenText MBPM

Read 2 OpenText MBPM reviews
443 views|259 comparisons
100% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and OpenText MBPM based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation.
To learn more, read our detailed Process Automation Report (Updated: April 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Prabhash Ray
Robust cloud model support and offers competitive pricing with a pay-per-use model
Jaideep MS
A solution offering good automation capabilities while needing to improve its support and documentation
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing model."

More ACI Worldwide Global Payments Hub Pros →

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

More OpenText MBPM Pros →

Cons
"The initial setup of medium complexity. So, there is room for improvement to make it better."

More ACI Worldwide Global Payments Hub Cons →

"There are shortcomings in the solution's support and documentation part.""The user interface could be better in OpenText MBPM."

More OpenText MBPM Cons →

Pricing and Cost Advice
  • "I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

    • More ACI Worldwide Global Payments Hub Pricing and Cost Advice →

  • "There is an annual license to use OpenText MBPM."
  • "On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

    • More OpenText MBPM Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about ACI Worldwide Global Payments Hub?
    Top Answer:This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing… more »
    What is your experience regarding pricing and costs for ACI Worldwide Glo...
    Top Answer:I would rate the pricing a two out of ten, where one is cheap, and ten is expensive.
    What needs improvement with ACI Worldwide Global Payments Hub?
    Top Answer:There is a scope for improvement in this solution's support mechanism, like the solution's SLAs for tickets and incidents. Another area of improvement is setup. It could be made easier.
    What is your experience regarding pricing and costs for OpenText MBPM?
    Top Answer:On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution.
    Read all 2 answers   →
    What needs improvement with OpenText MBPM?
    Top Answer:There are shortcomings in the solution's support and documentation part. However, support is a major area that needs improvement. In general, the technical documentation isn't available to start with… more »
    Read all 2 answers   →
    What is your primary use case for OpenText MBPM?
    Top Answer:We use OpenText MBPM for business process management and vendor invoice management. There are a lot of other variations as well. So we don't just use it for automation. Primarily, we get information… more »
    Read all 2 answers   →
    Ranking
    23rd
    out of 66 in Process Automation
    Views
    191
    Comparisons
    106
    Reviews
    1
    Average Words per Review
    343
    Rating
    8.0
    41st
    out of 93 in Business Process Management (BPM)
    Views
    443
    Comparisons
    259
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Worldwide Global Payments Hub
    Metastorm BPM
    Learn More
    ACI Worldwide
    OpenText
    Overview
    ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.
    OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.
    Sample Customers
    Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
    Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Government16%
    Computer Software Company14%
    Insurance Company10%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise17%
    Large Enterprise69%
    Buyer's Guide
    Process Automation
    April 2024
    Download Free Report
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: April 2024.
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    768,578 professionals have used our research since 2012.

    ACI Worldwide Global Payments Hub is ranked 23rd in Process Automation with 1 review while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. ACI Worldwide Global Payments Hub is rated 8.0, while OpenText MBPM is rated 7.0. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". ACI Worldwide Global Payments Hub is most compared with , whereas OpenText MBPM is most compared with Camunda.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.