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ACI Worldwide Global Payments Hub vs SS&C Chorus comparison

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Buyer's Guide
Process Automation
April 2024
Executive Summary

We performed a comparison between ACI Worldwide Global Payments Hub and SS&C Chorus based on real PeerSpot user reviews.

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To learn more, read our detailed Process Automation Report (Updated: April 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Prabhash Ray
Robust cloud model support and offers competitive pricing with a pay-per-use model
Use SS&C Chorus?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "I would rate the pricing a two out of ten, where one is cheap, and ten is expensive."

    • More ACI Worldwide Global Payments Hub Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about ACI Worldwide Global Payments Hub?
    Top Answer:This solution has a robust cloud model, which it supports, and the pricing is also very competitive in terms of pay-per-use. Right now, it seems like ACI is winning a bit in terms of its pricing… more »
    What is your experience regarding pricing and costs for ACI Worldwide Glo...
    Top Answer:I would rate the pricing a two out of ten, where one is cheap, and ten is expensive.
    What needs improvement with ACI Worldwide Global Payments Hub?
    Top Answer:There is a scope for improvement in this solution's support mechanism, like the solution's SLAs for tickets and incidents. Another area of improvement is setup. It could be made easier.
    Does it require any significant effort to upgrade AWD to SS&C Chorus?
    Top Answer:The effort required to upgrade from AWD to SS&C Chorus may vary depending on the size and complexity of your environment. It may take several months to complete the upgrade An overview of the steps… more »
    Ranking
    23rd
    out of 66 in Process Automation
    Views
    191
    Comparisons
    106
    Reviews
    1
    Average Words per Review
    343
    Rating
    8.0
    27th
    out of 66 in Process Automation
    Views
    495
    Comparisons
    348
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Worldwide Global Payments Hub
    SS&C AWD
    Learn More
    ACI Worldwide
    SS&C Technologies
    Overview
    ACI Universal Payments for a real-time hub is a modern, flexible solution that enables you to deliver consistent, scalable, real-time banking services across a variety of payment types, channels, networks and currencies.

    SS&C Chorus is an intelligent automation platform designed to increase straight-through processing, reduce operational risk, and enhance digital customer journeys. Purpose-built for complex and regulated environments, SS&C Chorus brings machine learning, low-code process automation, system integration, case management, and document capture to transform, manage, and automate critical business processes. 

      Clients rely on SS&C Chorus to run mission-critical processes such as opening new customer accounts, paying out claims, and processing loans. SS&C Chorus is built for scale with over 4 billion transactions processed and 600 million pages digitized annually, and over 300,000 monthly active users. Customers can choose to host Chorus in the secure SS&C private cloud, or alternately in a cloud of their choice or on-premise. Implementation is guided by our in-house consultants who understand your industry and partner with you through configuration, process transformation, and change management. In addition to the platform, SS&C offers full-service business process outsourcing, with over 8,000 associates using SS&C Chorus daily to process work on behalf of customers.

      Sample Customers
      Charles River Investment Management Systems, T-Mobile,Time Warner Cable, Thomson Reuters, Fidelity.com, Texas Instruments, Sears, Sabre Holdings, First Data, HP, IBM, Johnson Controls, Jefferies
      Over 580 companies trust globally run their customer operations on SS&C Chorus, including: - 24 out of the top 25 financial services & banking firms- 19 out of the top 25 insurance firms- 17 out of the top 25 world banks- 14 out of the top 25 healthcare & pharma firms
      Top Industries
      No Data Available
      VISITORS READING REVIEWS
      Financial Services Firm26%
      Computer Software Company18%
      Insurance Company12%
      Educational Organization7%
      Company Size
      No Data Available
      VISITORS READING REVIEWS
      Small Business16%
      Midsize Enterprise13%
      Large Enterprise71%
      Buyer's Guide
      Process Automation
      April 2024
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      ACI Worldwide Global Payments Hub is ranked 23rd in Process Automation with 1 review while SS&C Chorus is ranked 27th in Process Automation. ACI Worldwide Global Payments Hub is rated 8.0, while SS&C Chorus is rated 0.0. The top reviewer of ACI Worldwide Global Payments Hub writes "Robust cloud model support and offers competitive pricing with a pay-per-use model". On the other hand, ACI Worldwide Global Payments Hub is most compared with , whereas SS&C Chorus is most compared with Pega BPM, Appian, ServiceNow Now Platform, IBM BPM and FIS Commercial Lending Suite.

      See our list of best Process Automation vendors.

      We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.