"It is a stable solution."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"It's a very good solution."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Simplicity to roll out, features available, customization options."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"Scalability is great. We can extend areas horizontally and vertically."
"We can configure the solution with any industry's products per customer requirements."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"There could be better web documentation for the solution."
"User interface needs improvement (at least in the version we are using, desktop client)."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"The tool's documentation is not proper and has missing information like steps."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The initial setup can get really complicated, and it takes time."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The solution needs to improve the user interface."
Acquia DAM is ranked 6th in Digital Asset Management with 1 review while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Acquia DAM is rated 8.0, while OpenText Extended ECM is rated 7.8. The top reviewer of Acquia DAM writes "An easy-to-setup solution with good scalability ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Acquia DAM is most compared with , whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.
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