Acquia DAM vs OpenText Extended ECM comparison

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution."

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"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help.""It's a very good solution.""Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping.""Simplicity to roll out, features available, customization options.""Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for.""Scalability is great. We can extend areas horizontally and vertically.""We can configure the solution with any industry's products per customer requirements.""We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."

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Cons
"There could be better web documentation for the solution."

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"User interface needs improvement (at least in the version we are using, desktop client).""When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product.""I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them.""The tool's documentation is not proper and has missing information like steps.""Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours.""The initial setup can get really complicated, and it takes time.""There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better.""The solution needs to improve the user interface."

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Pricing and Cost Advice
  • "The solution was very inexpensive in comparison with the other vendors."
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  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
  • More OpenText Extended ECM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is a stable solution.
    Top Answer:The solution was very inexpensive in comparison with the other vendors.
    Top Answer:They should improve the solution's artificial intelligence because sometimes we cannot find all occurrences when searching for face recognition or similar features. Also, there could be better web… more »
    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Ranking
    6th
    Views
    111
    Comparisons
    61
    Reviews
    1
    Average Words per Review
    257
    Rating
    8.0
    Views
    4,134
    Comparisons
    3,219
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Comparisons
    Also Known As
    Acquia Digital Asset Manager
    OpenText Content Suite Platform
    Learn More
    Overview

    Acquia DAM directly connects designers with digital marketers and connects both with Acquia’s digital experience platform; this allows assets to be created and approved faster, campaigns to be launched sooner and ensures that branding remains consistent at every point in the customer journey.

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Sample Customers
    EBSCO
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%

    Acquia DAM is ranked 6th in Digital Asset Management with 1 review while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Acquia DAM is rated 8.0, while OpenText Extended ECM is rated 7.8. The top reviewer of Acquia DAM writes "An easy-to-setup solution with good scalability ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Acquia DAM is most compared with , whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.

    We monitor all Digital Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.